Don't buy from them!
I ordered some Pleasures shorts and it took almost 3 weeks, got stuck in customs office and I had to pay almost 100 euros for them. They didn't gave me a refund and show little respect for european customers. So basically when it is shipped you don't get a refund even if u want to.
Review by KristaNagels Bellita5 months ago
They said the item was delivered, but not recieved and they dont give me back my refund.
Review by KeithInsch Hhr7 months ago
Great selection and variety. Nice to see this retailer giving customers a fair chance with all of the online raffles they hold on a weekly basis. The 1 con I can think of is Feature charging $12 for shipping on their raffles and then using UPS SurePost. This is the slowest and cheapest way to ship an item when it comes to US carrier services. Thankfully, I personally have UPS MyChoice which, for an extra fee, will do an automatic service upgrade from SurePost. But still, the items purchased from Feature will still take over 9 days to go from the west coast to the east coast. This is outlandish! Especially for a $12 shipping fee. I shop at numerous online retailers as well as internationally. Those from overseas ship faster than Feature and for less money. What’s so odd and baffling about their raffle shipping is that if you shop on Feature’s site normally and go through the checkout process, their prices reflect the 3 shipping tiers they offer...’Standard’, ‘Expedited’, and ‘Next Day’. The first 2 options are usually under $12 and take way less time than the raffle UPS SurePost time which costs $12. Feature needs to fix this horrible shipping ‘logic’ for their raffles and I'll gladly add another star to my review. Such a shame! Feature can do better than this for all their loyal customers.
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Spring Mountain Road 3735