Service excellent. Install and ease of the transaction helped in making the decision to use FDW in Crystal Lake. All expectations met!! Will recommend to everyone!
Review by Reetik1 year ago
Ashley and Brian were Excelllent to work with!!
They were very friendly and knowledgeable on our carpeting purchase!
Install Crew Excellent as well!
Review by Tombola1 year ago
Great job. Cleaned up after themselves. Very polite group of guys. I would recommend this company.
Review by Sontosh1 year ago
From the beginning to the end of project FDW did a great job. Ashley was phenomenal in helping us pick out the right style of carpet to the perfect color. She came onsite to see and measure and again everything was spot on. The job amounted to just over 1,000 square feet and required a lot of furniture moves. The crew of 3 did an amazing job and never sat around. It took just under 5 hours and included lots of detail work and stairs. It all came out flawless. Would I use FDW again?Absolutely! Very high quality job. Thank you.
Review by Avorez1 year ago
Very professional, customer satisfaction is paramount.
Review by Sossamon1 year ago
From the purchase in store to the installation - everyone was super friendly and easy to work with. The installers were here for 12 hours installing carpet in 4 bedrooms, a hallway and stairs. They moved furniture with caution and care. The only complaint - they put the master bed back together backwards - no one's perfect.
Review by Ankuri Brusotti1 year ago
The crew was great! Very helpful in moving some furniture to make it easier. The carpet looks great. Only thing to make it even better would be to better vacuum up the areas around the baseboards, as I had to follow up with vacuuming each room so that all the small pieces leftover from the trimming would be gone. Overall a job well done!
Review by Meysam Magulac1 year ago
Excellent staff and product
Review by Delice Morling1 year ago
I have been a customer for years now, and highly recommend FDW Carpet One Floor & Home without hesitation. They've installed both wood floors and carpet throughout my home and I couldn't be more pleased. Both Ashley and Brian are a pleasure to work with, always available to answer my questions and provide flooring advice. I recently had to replace some carpeting quickly, so I called them up, Brian came out to measure and I had my carpet installed within the week. Additionally, their installers are very professional, do a great job, and always leave my home spotless.
Review by Davemet Greedharry2 years ago
We were very pleased with the overall experience. From sale to installation, everything went smooth.
Review by Mizah2 years ago
We were very pleased with our experience. From sales to installation, FDW Carpet One staff was friendly, easy to work with and made for a seamless process. Quality of product is excellent and we will continue to use them for flooring needs in the future.
Review by Bhalender2 years ago
The best quality, design and service you can find in the NW suburbs!
Review by Jonna2 years ago
Everyone from the time I walked in the store was terrific. Salespeople and installers great. I highly recommend them.
Review by Fridthjofsdottir2 years ago
We were very happy with the carpet selection, the prices and the installation. We did our whole house and the installers moved furniture around to get it done in 2 days. Wonderful!
Review by Tracybo Bummer2 years ago
Ashley was extremely helpful and made the whole process very desirable. The prices were very competitive also!
Review by Sutopoh2 years ago
Great product and installers and great sales lady who was very helpful at the store and in our home. Will recommend you to our neighbors and friends. Every visitor to our home LOVES the new wood flooring We feel like we at living in a new home THANKS to everyone GOD BLESS
Review by IreniBelle2 years ago
I needed a bedroom carpet replaced fast! I went into the store 30 minutes before closing time, found a remant that would work, and was able to have it delivered and installed the day after! The installers were great and did a fantastic job! I would highly recommend them!
Review by Susanirene2 years ago
Review by Nuvan Derrow3 years ago
Wonderful selections and wonderful people assisting you with your choices! Ashley is such a professional, and warm and friendly to boot! You won't be disappointed!!!
FDW Carpet One Floor & Home is rated 5.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about fdwcarpetonecrystallake.com.