DO NOT USE THIS COMPANY
We had the unfortunate experience of dealing with Andre Dagee at the South African branch. WHAT A DISASTER.
He kept our money for 6 months after we paid for ALL our flights and accommodation in FULL and promised us everything was booked. To our horror, we were informed that this was not booked, and 99% of the camps we wanted to stay at were fully booked.
This was suppose to be a memorable family holiday, after my father almost dying due to a aneurysm and had to undergo major surgery. We also have my dead 51 year old uncles ashes to spread, he wanted them spreading in each rest camp we requested (WHICH WE COULD NOT DO THANKS TO ANDRE).
Due to my dad falling ill again, we were unable to go on holiday in August 2018, and asked if we could move the holiday. Andre told us this was fine, and did this happily. To our disgust we have now been slapped with a £1000 bill from flight centre for us to pay in compensation for moving the flights and accommodations. ABSOLTUE DISGRACE.
We have complained so many times, and no one at Flight Center is willing to help. A unbelievably unprofessional organisation,and I strongly advise EVERYONE TO STAY CLEAR OF THIS COMPANY. THEY WILL CON YOU.
We have taken this to their governing bodies to complain.
PLEASE WHATEVER YOU DO, DO NOT HAVE YOUR SPECIAL HOLIDAY RUIEND THE WAY ANDRE DAGEE HAS RUINED OURS.
Flight Centre is rated 1.0 based on
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