Been to the new Store in Herts and met Steve. Very nice guy and had previously purchased a signed Schumacher piece a few years ago online with no problems.
Whilst at the store I added another piece to my collection , which I am over the moon with.
Thanks Steve , myself and Sonia will be back!!
Review by Alajiah4 months ago
Ordered items and not delivered
No reply’s on email
No answer on number given
Payment is set up as third party company so I can’t claim back from bank
Do not use
Review by Beautyqueen5 months ago
Now trading as memorabilia framers ltd under his wife's name,having a banner made for his home adress,you can read the reviews on here Steve but u can,t be bothered to refund my 395 quid you owe from april2018,I am mad,mad because you haven,t the balls to refund me,you can read the reviews but u can,t return my calls emails and text and ballifs
Review by DutchCleo1 year ago
Total scam of a place never sent the picture that was ordered costing £220 for a birthday gift the shop has closed down where we live so emailed and phoned the numbers on the website to no avail they do not answer emails, or the phone they have stolen our money and robbed someone of a 21st birthday gift! Only now discovering they are a scam company after having this awful experience and finding out other people have had the exact same problem with them! DO NOT BUY FROM THIS COMPANY THEY STEAL YOUR MONEY AND DO NOT SEND YOUR ITEMS!
Review by Zindy1 year ago
Going to the small claims court as an item which did not arrive was not refunded to me despite being told several times it would be. Do not use this company
Review by CraigTaylor Mankowski1 year ago
I have taken them to court and won easily as they refuse to refund me and decided to never deliver the items which I paid for.
They are now ignoring the county court order and the balifs are going to be collecting soon.
This is not a legitimate business. DO NOT PURCHASE FROM THEM!
Still won't pay. The Balifs are on the way!!!!
Review by Motara1 year ago
Did not deliver even after 4 months & could not get a refund, my bank is fighting to get my money back for me. You will regret buying from this company as they are big trouble & a horrible company to deal with.
Review by OliRichardson1 year ago
Do not touch with a barge pole, still waiting for an order that was purchased over 4months ago & still waiting for a refund on another order where I have been promised the money back several times now for over a month. Total amount owed to me including the print due is just under £700- Company is just a huge mistake to use to, you will definitely regret it if you do. I would issue 0 stars if I could.
Review by Wai1 year ago
Purchased a signed picture and I had it checked to see if it was real by uacc autograph authenticator and was told that the company was being investigated for selling fake autographs. And the autograph I purchased was fake and was compared to a real autograph the same So I returned to the shop and was told I would not get a refund only store credit a real con company.DO NOT TRUST FAMOUS MEMORABILLIA LTD
Review by CustomerCarol Wyre1 year ago
I brought in February last year what I thought was an original framed Clockwork Orange poster from Mr Bean who owns Famousmemorabilia.com from Ebay and paid via Paypal £300. Some time after the purchase I was getting some original film posters linen backed and thought it would be nice to get the Clockwork Orange poster linen backed. So I removed it from the frame and took it to a leading expert in London who had been dealing with vintage posters for many years. They told me it was a reproduction and as such not worth linen backing. I contacted Mr Bean around September and asked for a refund, he said try and get a refund via Paypal, I told him I had tried this but as it was over 6 months since the purchase they wouldn't refund the money. He said it that case he would refund the £300 but not straight away as he was a bit short of cash, but promised a refund before last Christmas. He said he would pick up the poster, refund the money and we would shake hands on it. Despite numerous calls, texts and emails Mr Bean has never called to pick up the poster, has never refunded any money and we have not shook hands. I'm very disappointed with Mr Bean as you can imagine.
Review by Chefivanholmes1 year ago
One hell of a shameful experience.
There were a couple of items different signed and framed Eric Cantona 1996 FA cup final shirts on the website in stock. I phoned the store directly and spoke to someone who said the product was in stock and that he would have it sent out to me within the week... It wasn't sent out.
If you have an item in stock and someone has paid the money for it, why wasn't it sent out at all? Was the item in stock or not?
I afforded Famous Memorabilia and this "salesperson" a lot of flexibility. Yet, both he and Famous Memorabilia missed countless other deadlines. Again... If you have the product, why wasn't it sent out?
I was finally told in a phone call by the very same "salesperson" that he is currently sourcing the shirt and needs to get it signed. This was 3 months after the purchase. Even after he finally sourced the shirt he said it would take another month to get it signed and framed. Famous Memorabilia set out the deadline, failed to meet it AGAIN and thereafter I couldn't get a response at all to any enquiry regarding the item. I feel I have been misled into purchasing a product by this company. I wasn't given all the information and facts upon initial enquiry, nor even after the purchase.
I appreciate things come up in people's personal lives.... But that's no excuse to leave me without my product for over 5 months.
This "sales person" said he would call back... He didn't. Said he would email... He didn't. Said he finally tracked down a fresh shirt that he needed to get signed and shipped out... Well over 5 months later all I can say is I still didn't receive the item, so mostly likely he didn't.
In the end... He ignored all forms of communication with myself. He didn't respond to messages, emails or phone calls. I left messages and requests to other Famous Memorabilia staff and still no response.
I went to PayPal to request a refund and issue a complaint... To find out this "company" has certain limitations in place on their PayPal account because of the VAST amount of complaints regarding them.
Unless you see the product with your own eyes in person... Do not purchase from here.
It's also amazing how on Trust Pilot Famous Memorabilia have such low reviews... Yet in other forums with only a couple of reviews the reviews are so good... Hm... Take a look at those other reviews and maybe you'll see why things seem a little fishy.
Oh and I retained all records of my communication with these people for anyone who needs evidence of what they are like.
Any suggestion that I am from a competitor is convenient because any bad review received by Famous Memorabilia the response from them seems to be a competitor said it.
I have PayPal case numbers, invoice numbers, bank statements and countless correspondence to back up everything.
Famous Memorabilia in my opinion have not conducted themselves ethically nor morally.
To have received a text message from the same "salesperson" begging me to remove my review in exchange for a "free Eric Cantona shirt" just sums it all up.
Whether this "sales person" I spoke to is the owner or employee of Famous Memorabilia the fact is he is a representative of the business. In which case he has done a terrible job. Surprising though Famous Memorabilia deny who the owner of the business, considering the one review of Famous Memorabilia on Google says he is the owner?
If you look at online profiles the same person Famous Memorabilia deny being the owner, shares his job title as the owner!
I will not buy from here. I have no trust or faith in this business. I highly recommend people take this review into serious consideration before any purchase.
Review by CecelRamos1 year ago
Do not buy anything from this company. I bought an item over the phone, and paid for next day delivery, as it was a birthday present. It arrived late, so I'm not sure what postage I paid for, as it wasn't next day.
I gave it as a gift without opening it, as it was neatly wrapped. When it was open, there was a spelling error on the name plaque, and there was no certificate of authenticity.
They would not give me my money back, stating I should contact my bank. My bank refused to help! It took me three months to at least get a corrected name plaque out of them so the piece could at least be displayed. Still no Certificate of Authenticity, so I have no proof this is authentic if I were to sell it on. Making the piece essentially worthless.
If you speak to the owner of the company, good luck, he's the worse of the lot there. They're all useless, but he's rude, and useless.
Please note that I responded to their request for further details and they haven’t gotten back to me since! No arguing with that lack of response. Similar to previous unwillingness to issue a refund for the “signed” picture.
I think they took a picture of my actual item for their website. If you go to their website and search for Zola, the first item FTB05060 you can see the spelling error on the pictures. Wish I ordered online, instead of over the phone. I might’ve realised what I was getting myself into then.
They’ve been in contact multiple times. One time asking for more details with a potential refund on the horizon, the next reporting my review for this word or that word. They’re doing everything they can to get this review taken down. I’m not giving up though. Everyone needs to know about this company. I also got some story that the company has been bought by someone else. I don’t believe it. They’ve been as unhelpful as the last “owner”.
Review by Odalis Yenior3 years ago
I rarely come across such a shoddy business. I submitted an order in January 2016, never received the goods and have only just received my money back (despite chasing by email and phone during that period and receiving limited or no response) after having to involve Paypal. How this company is still in business is beyond me?
Review by ViperJet3 years ago
In 2015 2 items were purchased . One arrived and the other was promised by Christmas 2015. It did not arrive. As a result a refund was requested on 17/2/16. It took 3 mail requests before a response was finally received on 10/3/16 .That response said the matter would be resolved ie a refund made within 24 hours.Nothing has been heard from Famous Memorabilia since - despite 5 follow up e mails being sent. To say the least its customer service is very poor and in summary Famous Memorabilia cannot be relied on.
F.W.Rose - New Zealand
Review by Donzo4 years ago
I bought a signed Only Fools & Horses print for my husband's 50th Birthday present for April. After leaving a query voicemail message Steve personally returned my call before shop hours and ensured my purchase through to delivery ran smoothly, My husband was thrilled with his gift and it now hangs with pride in our lounge.
Thank you Steve for your fantastic and efficient service.
Famous Memoribilia ticked all boxes for me:
Online service :-)
Contactable by phone :-)
Personal service guaranteed :-)
I recommend Famous Memoribilia to all friends and family.
Well done Steve, keep up the good work.
Review by Kaalli4 years ago
I ordered a signed framed shirt but there was a problem with the delivery at first, I then got in contact with Steve and the item was delivered the next day, also the item is excellent and would definitely recommend to others.
Review by Sakiyeh4 years ago
Great To Deal With , Signed picture and shirt of Steven Gerrard was Fantastic , Quality was excellent and Communication was also very good , Will be a returning customer for sure . Oh Great Value as well
Many Thanks for Everything
Review by Orekoya Solomou4 years ago
Wanted to get a signed John Terry poster for my mates birthday so I popped in just to have a look. I was expecting to pay top dollar but I was pleasantly surprised, they even managed to drop the price for me slightly! Great service and an outstanding collection. I would recommend this shop to anyone. 10/10
Review by Jaytown Hasenoehrl4 years ago
I PURCHASED A SIGNED FRAMED PHOTO OF A FAMOUS ACTRESS FROM THE JAMES BOND FILM THUNDERBALL. THE SERVICE I RECEIVED FROM FAMOUS MEMORABILIA WAS SECOND TO NONE AND I WOULD DEFINITELY BUY FROM THEM AGAIN! 5 STARS!
Review by PosullCustomer4 years ago
I approached Famous Memorabilia to create a custom frame for me, with a signature I had obtained a few years back from one of my favourite novelists. The final product was superb and I was delighted with the job they did. I kept in contact with them throughout the wait and they were always very friendly and helpful in keeping me updated. I would recommend them to anyone!
Review by Dayanara4 years ago
Would highly recommend this company.
Review by Debret4 years ago
Arrived at the shop after reserving a display. Unfortunately the display had left the shop a few days earlier to the factory warehouse. Sean tried to contact me to let me know but I'd already travelled to pick the item up. I was slightly annoyed after discovering this. However, after chatting to Sean, he made me an amazing offer on another of his displays at a highly discounted price, and told me it was his fault that the other display was not here. I could not believe the fantastic service offered at FM and the friendliness of the staff. Will definitely be visiting again when I'm in need of a signature!
Review by Lillyanna4 years ago
In my opinion, Famous Memorabilia are head and shoulders over everyone else out there. The standard of their products and their framing is outstanding. Perhaps more importantly though, the personal service they provide is second to none and their willingness to provide you with the best possible product is unrivalled. I have bought several items from them over the years as well as sending off items for them to frame and I would recommend them to anyone.
Review by Charnjeet Kaupp4 years ago
A very good place to shop great experiences thanks brian.
Review by ShakoorHussain4 years ago
I bought this item for a Christmas present for my husband who is a big lewis Hamilton fan he was over the moon with the framed picture its now proudly hung up in the living room it was good price well worth the money he was delighted.