The customer service isn’t there. I never speak with my account rep Joshua Welsh over the phone when I call, but he tends to respond by email ...
Review by Amle7 months ago
Thank you we have experience the best service your the best
Review by Zhihua9 months ago
they never answer the phone, its unprofessional, when ever I have a question I have to dial and dial and leave several messages before anyone gets back to me, if they ever get back
Review by SharonWilson Plauche1 year ago
I think it’s a pretty good company no issues at all
Review by Arowland1 year ago
we are in the adjustment period I think we can be higher in the coming months.
Review by Rocherica Sinmyee1 year ago
Express Freight Finance is very helpful and they treat me very well, will recommend to any one that needs factoring!!! Customer, I love their service
Review by Tanzid Schurian1 year ago
Great service super fast payment. Would recommend to any independent trucker!
Review by BebeOfImladris1 year ago
I lake Express Freight Fiinance it’s worked to más good for me
Review by Campocheco1 year ago
Great partner !
Review by Taykia Revell1 year ago
I originally rated this company at 1 star. Their customer service was severely lacking in overall quality. I’m changing my review because Express Freight and their staff listened!!! Over the past several months they have worked hard to fix the issues and their customer service is much much better! I appreciate a company that sees an issue and fixes it. No false promises. No, “we’re working on it”. They simply took charge and addressed the problems.
I am pleased to call and someone answers the phone. I’m happy that my emails are responded to within a timely manner. My invoices are processed as requested and if there is an issue they notify me immediately. Their staff is kind and personable.
It’s easy to factor brokered loads. Anyone will do it. But the non-traditional vendors that I haul for directly, they helped me factor those as well! They worked with me to find a solution that worked for them and my company.
Thank you for listening and making this a company I’m happy to recommend to my friends.
Review by Harnick Sobansky1 year ago
Express Freight Finance provides a grate timely service. Always friendly and helpful.
Review by Ashik1 year ago
Easy to work with and no headache with my funding
Review by Sofyan1 year ago
Everyone there is been GREAT TO WORK WITH!!!
IT has make our accounts receivable easy to deal with worth every penny!
Review by Krishen1 year ago
Very good attention from the staff, mainly Miss Monica Treto. Thank you.
Review by Zill Fusillo1 year ago
Hands down, the best Factoring company, with a very organized and professional team. We appreciate all their service and recommend them to any company looking to grow and sustain their business. Very simple purchase system, precise funding, easy to use back end website. Looking forward to working with express freight finance for a long time to come.
Review by Icesha Veskimeister1 year ago
Great service !
Review by Mrlofthouse Ttofias1 year ago
Great company A+
Review by Commondenominator Avanca1 year ago
Good customer service
Review by Bazza1 year ago
They are very bad at communicating. And don’t answer calls. Very had to deal with.
Review by Treneen1 year ago
Express Freight Finance has been awesome helping us keep our cash flow consistent and growing our business. No complaints! Very good service and open communication.
I highly recommend EFF!
Review by Zibit Farawell1 year ago
I would and have recommended to others. Keep up the good service. Although one day I hope to not have to use you 😉
Review by Towela1 year ago
Extremely satisfied with their service. Very reliable and trustworthy. Recommend to anyone.
Review by Ahern1 year ago
I’m happy to say that Josh was a pleasure to work with. It is very hard to get set up with a factoring company when you are a new company. He went above and beyond.