Paid for next day delivery support to be Royal Mail but they use a company called Dx and didn’t get my parcel! Delivery was very expensive not happy. Never had an issue with Royal Mail. False advertising
Review by Stenger1 month ago
Absolutely adore this site. Yes despatch can be a bit slow but who cares when you are getting whole wardrobes for the price of a jumper from Oasis. I've found customer service to be brilliant. I've returned things, been awkward cancelling orders, even asked for substituting of items before despatch and they have been courteous, timely, and helpful in replies - and no I'm not paid by them!!
I've been shopping for a year and get most of my new clothes here now. Some of the clothes are hit and miss and you will occasionally get something that is no good but you can always return. I've also had clothes where I've been staggered at quality and totally gleeful I've got it for a FIVER. I'm never paying £40 for a jumper from Topshop again. The majority of clothes I have got I've been delighted with. I've had clothes from New Look, m&s, Topshop, oasis, and miss Selfridge. It's a great way to try out new styles without risking too much money. Delivery may seem high compared to other sites but honestly it still evens out at about £6.79 or £7 per item if that.
My tips are:
- if there are other colours available, look at how the item looks in those colours - you can get a better idea of the cut
- be sure to check out all photos if it says logo or embellishments!!! Don't get stung by some weird picture on the back!
- if it doesn't look great on the model...it probably won't look great on anyone else. Haha
Also, personally, I love alternative and vintage style clothes and site often has the more 'eccentric' or unusual pieces that don't sell so well in mainstream shops and is selling off those lines...so if you like slightly unusual clothes or colours that aren't do popular, you can get amazing bargains of high street clothes.
You might get duds or misses but returning is easy! You will also get things that are amazing. Have fun treasure hunting! I've just put in another order while writing this review...
Review by JasonLorii1 month ago
Great price, delivery and customer service. Highly reccomend.
Review by Shilendra1 month ago
Brilliant service with every order
Review by Victimfromcharmingyorkie Peirtsegaele1 month ago
I’ve had lots of goods from here and am so happy with them all delivery is great and value for money fantastic
Review by Harrij Elfont1 month ago
Good value for money. Sometimes its a hit and miss” affair with the footwear. Sometimes the sizes are smaller than they should be.
Review by SimonB1 month ago
Ordered 4pairs of shoes on Saturday 28th, still no sign of shoes but the money has been taken from my account. Unfortunately I deleted the email to track parcel. Should delivery take this long???
Review by Mazzela1 month ago
Some lovely pieces of clothing
Review by GerriB Giruziene1 month ago
Very disappointed with the quality of goods. Nothing I've ever seen on the high Street. No delivery note, cost of returns often more than cost of goods leaving you with a load of rubbish.
Review by Juliek Derrow1 month ago
Sizes a hit or a miss. 🙁
Review by Qt1 month ago
Great website, easy to use and fantastic products at great prices. Bought some amazing stuff from there. What you pay for is what you get; although if anything is damaged or faulty they are friendly and helpful and have been able to return damaged/defective items back at no cost to myself. There is some unbranded but amazing designed products and some stuff is ex-high street. Sizing varies, although obviously this is due to branding, style and materials; so just like any other store. I've always managed to work it out from looking at the style if I need to go up or down a size. So overall very happy with purchases from this company and have never had many issues. A downside is that delivery may get a bit high and sometimes takes longer than expected.
To improve I wish they would notify that the delivery has arrived and offer a collect+ option. Plus I with they would reduce their packaging as I received a full plastic bag in the top of my delivery stuffed with a shredded full size cardboard box! which seemed unnecessary.
Review by Runhao1 month ago
Always great communication from them regarding delivery.
Great items some real bargains to be had!
Review by LesClark1 month ago
Most of the dresses comes smaller to the size ordered, otherwise glad with the products.
Review by Neidy1 month ago
Been with E£5 but was dismayed when I paid for some items as next day delivery but wasn’t delivered. Eventually was delivered by DX company in a safe place where I live but no slip was given to me. I got an email to say it’s in a safe place but no exact information was said.
I emailed DX but they directed me to E£5.
I emailed E£5 but they did not reply until my 3rd email. Eventually the items were lost!
Lack of info from DX
Very poor communication from E£5
Very poor next day delivery service both parties
Not good in handling complaints therefore I’m out!
Review by Bafford1 month ago
I have bought from this company for so many years now, I have never been disappointed. Great prices and great stuff. I love my recent purchase, the coat is so expensive looking, it's fab! I just love shopping here... pity I cannot get a christmas Gift card :D
Review by Altumm1 month ago
very happy with my purchases. timely delivery as well
Review by Zagdan1 month ago
great price ,good selection
Review by Mintlaw Bushbye1 month ago
I love everything 5 pounds
Review by TTBen Koskiene1 month ago
Brilliant, as always.
Review by Farnell1 month ago
Love this site .quality of the clothes and choice of different styles .quick delivery too 😊
Review by Soozan Jiminy1 month ago
Great deals, Great Service, Couldn’t ask for more! Highly recommended
Review by Heidibeans Ursei1 month ago
Im a regular customer and items take a few day to arrive but always on time. They should have a more hassle free returns policy though. But over all recommended!
Review by Visits1 month ago
Always happy with goods and prompt delivery 😁 would be happier if Royal Mail would leave parcels in a safe place or with a neighbour 😁
Review by JGawen Streigh1 month ago
Review by Tretyakova Kartolo1 month ago
Amazing quality products at affordable prices.there is soo much varieties to choose from ,customer service is great and delivery prompt .i love love this site