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Review by KinGS3 years ago
When browsing the website I found a watch that I wanted to buy. Since I live overseas when I contacted them I had to transfer a down payment so that they would hold the watch for me. I duly did so.
Before I left my country to fly to the US to pick up the watch myself (since it is quite expensive it is too risky for international shipment) I notified the store that I would be coming. They gave an acknowledgement and confirmed that I can take the watch after settling the rest of the payment on my arrival. To my surprise and dismay when I got there the watch is not available since they said there was a mixup and it is still somewhere in NY and had to be sent to LA! They said that it should be no problem and that it will be FedEx'ed overnight. When I arrived again the day after it turned out that the watch I wanted to buy was not included in the FedEx package that arrived! I was perplexed beyond anger! What incompentence!
Since I was only for 2 days in LA I had to fly back to where I live. Imagine flying half way across the world only to come back empty handed.
The review should have been one star (extremely poor), but not long after that an associate of the store incidentally had to visit my country and the store staff asked him to bring the watch along to give to me. Finally I got the watch but it didn't come with the original box and since it is a Limited Edition watch the box is very valuable in itself. In the end I got the watch that I was looking for but the whole experience was very unpleasant, exhaustive and a waste of a lot of time and money.
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9454 Wilshire Blvd, Suite M-3
Beverly Hills, CA