Everything was lovely my family and I enjoyed ourselves
Review by Josianne1 month ago
This was an awesome place! The house was everything it was and more than what was posted! The resort and staff were great!
Would definitely go back
Review by Caponato2 months ago
We truly loved this resort and our mini vacation at Encore. Our family booked Encore due to a family reunion that was canceled in Orlando. The home was able to accommodate 6 families in an 8 bedroom home. We definitely will stay here again. You get more for your money and the homes are beautiful! Next time, we will use all the resort amenities!
Review by Jang Koochagian2 months ago
We enjoyed our time at Reunion Encore Resort. The home was clean. There was a problem with a couple of the fans, but the service people fixed it immediately. Our pool and outside area was well kept. The only problem we had after that was the keypad on the door. It would lock at times and would not open. So if it were not for the fact that some one was still in the house, we would have had to have someone come to let us in. We started using the garage. Also when we rented a grill the first one that was brought was old, rusty and did not work. It did not look like something you would want to cook your food on. I was disappointed about the grill. . The grill, however, was taken back. One in better condition and cleaner was brought to us. Overall the house was nice, but the rooms were not what I expected. We did not have any bunkbeds. All the rooms had a single bed in them with the exception of one. It had two twin beds. We had young people whom should not and did not want to share a bed with someone. We wanted to put the four boys in one room and the three girls in another, but we could not because their were not enough beds. the game room was not what I expected. The pool table did not fit in the space it was placed in. It was if it was placed there just to say, "Here is the pool table you wanted". It was not the game room I was looking for. It was so tight in that small space that I was afraid to let them shoot pool.
I just want to let you know you should really change your photos of the houses you rent out, especially if you are unable to fulfill special request. Overall we enjoyed the house and our time at Encore Resort. I gave the resort four stars because the problems were minor and really did not impact our fun. I would recommend the resort to others!
Review by Edmilton Cimarosti2 months ago
This was the most memorable vacation my family has had thus far, so much so, we plan to stay with Encore yearly. My husband has even been looking at other Reunion properties because we were so impressed and pampered.
Review by MrDuck2 months ago
Our family of 23 enjoyed our stay at the Encore Resort. Beautiful 12 bedroom, 13 bath home with wonderful pool, movie room, pool table, etc. The resort has a great large pool area with huge slides, a very large spray park area, corn hole game, game room and restaurant. Being so close to Disney, about 10 minutes made our stay complete. If you have a large family and want to stay close to Disney this is the place!
Review by Markyr2 months ago
Security needs to seem more interested when a call is made with a problem. This pertains to night shift. Would also appreciate railing into private pools for those Of us that need assistance and stability - no matter age of person. What to people do that have mobile disabilities .?
Review by Daddo2 months ago
We really enjoyed our stay at Encore this summer. Everyone in our group was very satisfied with our vacation home.
Review by Frankfurt Batteauw2 months ago
We had a wonderful time and can’t wait to go back already booked are trip for 2020
Review by Sydny Marencic2 months ago
Rented a 9 bedroom house. This house was absolutely wonderful. Plenty of room, immaculate,and so elegant. The swimming pool and the heated jacuzzi was perfect. The atmosphere was so peaceful. We enjoyed every minute of it. We plan to go back next year with the kids (water park!!).
Review by Mattsmommy2 months ago
It is nice, quiet, easy access place.
Review by Pedalrevolution3 months ago
We really enjoyed are stay. The people were very hospitable & courteous. We are discussing another trip. We'll keep you posted on our decision. Thank you again.
Review by MSHills3 months ago
The house is very nice, pool is great.
However, there is clearly a problem with their service.
The check-in office and housing services are 2 different entities, which makes everything complicated.
Cleaning is NOT included, so you have to ask for it. Unfortunately, despite being an expensive service, we had to ask them to come back as it was far from being acceptable.
We had to ask for pool cleaning to come back as well, since it has not been done properly neither.
Finally, upon departure, we reported a lost item - a stroller, and we knew precisely where it has been forgotten. To my surprise, they came back telling me they did not find it. I believe they did not even search
Review by Kalleen3 months ago
I love my experience but I found bed bugs. They handled it quickly. They gave me a nights refund but I think they should have added something else to this for pain and suffering.
Review by TheRedSkullfort3 months ago
I don’t even know where to start, let’s say that I was a good client, we used Encore villas at least 6 different times..
the last time is my last ever at this resort
Whatever problems that I encountered from small to big wasn’t answered, there’s no one to talk to, the manager was so impolite and tried to shut my mouth with a small basket of candies.
Like giving a child a lollipop to shut up.
I tried to contact someone above- no success. If you have a problem talk to the moon because no one is there to help only to take your money.
Review by BronzeFX Dlugloecki3 months ago
I came to Orlando with my family for a family reunion and this was our 3rd year visiting Orlando. This was our 1st time staying with Encore and it will definitely NOT be our last! Everyone was super impressed with the house and the property itself!! Encore will definitely be a place where we will continue to stay from now on moving forward with all of our reunions! Thank you Encore for making our experience a lasting experience! Even the customer service was excellent! From the first phone call to the last, it was excellent! Can't wait to come back again!!
Review by Sunagnata3 months ago
Our home had plenty of room for the10 of us. We used to pool and spa daily. Granddaughters loved the resort pool and slides. Food was excellent! The only complaint I have is that the dining room service was poor. Servers mixed up orders and really seemed untrained. Still, I highly recommend Encore at Reunion!
Review by MickeyD Shamask3 months ago
Great property and the best staff
Review by Dmitry 4 months ago
Fantastic. Would definitely go back. Wish we could have checked in early but everything else was amazing. Food, Service, Pool, House, and Water Park were top notch.
Review by Arnaud4 months ago
The family had a really good time. Customer service was great. Things for all ages to do. Close to park and very clean...
Review by Bafford4 months ago
Good place to stay I will stay again
Review by Martacastillo Kadret4 months ago
The home was great!
Review by Govindranauth Derrow4 months ago
If you are looking for a place to stay near Disney, this will be an excellent choice. We had a small hiccup the night before- the house we reserved was no longer available. We were upgraded to a house that was much closer to the water park. My children/grandchildren really enjoyed the water park. The staff took care of our small issues promptly. It truly was the best vacation we have ever had. The house was beautiful, clean, and well organized. You will not be disappointed!
Review by HayleyC Derrow4 months ago
The house and pool were fantastic . All the property grounds were pristine . There was something for everyone and everybody's personal taste as far as things to do was concerned . We are looking forward to ournext family visit .