Actual helpful customer service, which is far too rare these days.
Review by Imia Pounds4 months ago
DIDN'T RECEIVE PURCHASE
Had to access a game via Steam, which wouldn't let me create an account to get it and wouldn't let me get in touch with their support contacts without one. My purchase was therefore locked and I couldn't make any progress to get it, despite being promised an immediate download, and couldn't get Steam to help out.
Empire Gaming had great customer service throughout and worked hard to respond to me and help me reach a fair resolve, I'm happy to give them 5*s as this wasn't really their fault at all and they didn't leave me hanging without a response, even over the weekend. There was an actual person responding via email, not a bot or a program, and that made a real difference to my piece of mind.
I would not hesitate to either recommend or even use again (if they promise not to send the game via Steam) as I find them to be trustworthy and doing their best.
Thanks for all the help Empire.
Review by Mickt Stamplis4 months ago
Bought Manhunt on PC. Received key quickly. Product works.
Review by Seungmi4 months ago
Customer Service was great apps were real, my fault for misinforming myself
Review by Tarek Malov5 months ago
Quick and easy
Review by JonFrost6 months ago
Great hassle free transaction and good price.
Review by WAGZnPURZ6 months ago
Quick and easy to do, great service
Review by Tingaiteyi6 months ago
Always got my games straight away, no hassle. I have bought several to date and never had any problems at all. Would reccomend
Review by Grievance Zatechka6 months ago
Legit! Thumbs up!
Review by Bafford Klasnick6 months ago
poor game exp game keeps crashing and no support call backs
Review by Bafford6 months ago
Excellent experience. Got my key quickly and activated fine on steam. I used PayPal so there was zero risk if it didn't work. I will definitely shop here again.
Review by Marlonez6 months ago
Great Website and design! Fast email codes for downloads and excellent price for games
Review by Shaphique Natour6 months ago
I didn't think it was going to be legit but it is. Bought all Sims 3 Expansions for cheap after having lost the disks and getting a new laptop.
Review by Børge Tblings7 months ago
ease of getting a game and downloading to play
Review by Mardymar Dumskyte7 months ago
Was a sceptic about them at first and checked around for reviews so here's my 2 cents there great if a game says instant delivery they mean it they even include instruction on where to put the code into steam if u need it xcom 2 on pc with dlc for 55 bucks at the time of this review is worth it and now I have another place to go for a pc game sale.
Review by ThereseNagi7 months ago
Great price and excellent company to do business with
Review by Ceurwyn7 months ago
Fast, easy purchase at an amazing price. Couldn't ask for more, will use them again in future.
Review by Hachim7 months ago
Later :I have gotten my code and I am so happy thanks empire gaming your the best I though this was a scam but it is not would recommend and probably wiill buy more things