Jay was very helpful and complete my purchase in a most professional way
Very friendly atmosphere and would recommend this company
Review by Soco6 months ago
Went in yesterday to look at a used vehicle for my business. The customer rep who helped me was named Omar. He seemed somewhat friendly when we first met. He took down all the information of what I was looking for and showed me 3 vehicles in stock that would meet my needs. He went to grab the keys and brought me out to the lot. That's when things went down hill. He gave me the 3 keys and said the cars are over here in this section. He told me to take a look at them and he was going inside to fax something. He left me in the lot to look for the cars and went in. I was lucky enough to find two of them but was so disgusted how my time wasn't valuable to him that I returned the keys and told him I have never had a salesman just leave me outside and leave. He kinda shrugged and said bye. Its as if he didn't want to make a sale. DO NOT RECOMMEND THIS PLACE.
Review by Silverbrae8 months ago
Be very careful with this garage group, Thay sold us a BMW and did not declare the vehicle had been used as a police car used by the Lancashire constabulary, this has a serious impact on the future value, and the salesman Mark Fennemore did not want to know,
Lousy service all round.
Review by Cardene9 months ago
Excellent service. Never pushy through out the process. I will definitely be back.
Review by KathS9 months ago
Not one to leave reviews, but they deserve it ! Purchased my second car from Emg just last month and the service this time around was just as great as the first time . Friendly,helpful staff looking to put you in a reliable car . Ask for Junior ext. 22
Review by Niam11 months ago
Very happy to have purchased my Maserati Ghibli from Emg Auto last week. Jonathan was my sales person, great job by him and his finance managers to work to find me the best financing options. I don’t have the best credit, but they made it work. Thank you guys
Review by MichaelPeters11 months ago
DON'T BUY HERE
Price of car was a ripped off compared to the many problems I had with the vehicle. Plates were sent out late. Check engine light came on after 2 months. I was sold a car that needed engine replacement, catalytic converter, and a bad clutch. The extra money I had to pay out of my pocket was ridiculous compared to the amount of money this dealership was asking for and the amount of money they wanted to try and fix the car which they knew was faulty to begin with. I will never buy anything else here and I would not recommend EMG Auto Sales to anyone. They should be shutdown for doing business the way they do.
Review by Smcg1 year ago
I was a little hesitant to walk in there by myself since this was my first car purchase but the staff at EMG made me feel very comfortable and explained the process thoroughly. I will absolutely recommend this business to friends and family hoping that they also have a great experience such as mine.
Review by Proportion1 year ago
Purchase an SUV here at this dealer, a little skeptic to begin with because of some reviews i read, But i went there anyway because their selection of cars is massive. I was greeted by Junior who was very nice and took his time to help me. 2 hours later i was sitting down in an office with Mr. Anthony who explain everything to me before i sign on the dotted lines. I have a business my self so i understand that u can't make everybody happy .Over all for me it was a pleasant and painless experience and would definitely recommend them to friends and family.
Review by Jizzle1 year ago
Say away I brought an MDX 2015 SUV IN 2017 THE TAIL LIGHT ON THE RIGHT SIDE WAS OUT THEY CHANGE THE LIGHT A YEAR LATER THE LIGHT IS OUT AGAIN AN THEY WILL NOT DO ANY THING FOR ME THEY SAID I'M ON MY OWN , NOW I HAD TO GO TO A DEALER AND THEY CHARGE ME $850 PLUS LABOR FOR A SHORTAGE IN THE WIRING , THE BOSS OF MAINTENANCE TOLD ME IT WAS A SHORT THE FIRST TIME , SO WHY DID YOU NOT FIX THAT AND WITH LED LIGHTS YOU HAVE TO REPLACE THE WHOLE ASSEMBLY . PLEASE PLEASE PLEASE STAY AWAY, AND BE WARE OF JONATHAN THE SALE REP HIS NUMBER IS 848-459-8560 AND HE WON'T EVEN ANSWER HIS PHONE . BE WELL PEOPLE AND BE CAREFUL
Review by TailmawProd Padeiro1 year ago
' BEWARE , BACK STREET COWBOYS ! '
Bought a Volkswagen Polo 64 plate. paid £9,000 for it ,picked it up from the Ipswich dealership. It was raining heavily and we naturally assumed the car was in perfect condition. Only to discover when we arrived home ( 80 mins away ) to our horror there was two large gouges / scuffs marks on the front valance. After contacting EMG they said the car should never of left them in that condition . We could not understand how they did not know of the marks on the car as they had the car in their ownership for 3 months ! It was clear to us that they obviously knew of the condition of the vehicle at the time of sale and at no point was it pointed out to us. We got several quotes from reputable local spray shops to put this right, but EMG refused to even contribute any money towards the repair. They said we would have to drive the car to them on a Tuesday and they would repair the bodywork while we waited and that if would only take around 1 hour. Anyone we spoke to that worked in the industry locally said they must be joking and that it would need 24 hours in a spray shop costing over £200. No way would we let EMG sharks near our car so unfortunately we have to paid for the car repair locally and have put it down to a bad experience. Read less
Review by Vileen Savigni1 year ago
Terrible car dealer! All their cars on CarGurus and other websites are scams. Bait and switch tactics. They have a team of fake sales people that drive people through there doors only to be told that "OH! THAT CAR JUUUUUUUST SOLD 30 SECONDS BEFORE YOU GOT HERE!" We drove 2 hours to get there! Don't waste your time or gas!
Review by TommyMac2 years ago
Avoid EMG King's Lynn!
The salesman on the used car side are totally dodgy and not very knowledgeable.
I was looking at buying a car and was told that the warranty ran out at the end of the year. After putting a deposit down I went away and looked it up myself to find that the warranty wouldn't run out until the end of next year as the car had a 4 year warranty not 3yr. so the extended warranty they tried to sell wouldn't be needed anytime soon!
On picking the car up it had quite a few more miles on it, a dent in the driver door frame, the roof and bonnet but nobody could explain in why!?
Review by Modernica2 years ago
Stay Away!!! This place is sheer fraud. Jervon, the glorified secretary pretends to have the cars but doesn't. Spent all day waiting for nothing. Makes promises regarding trade in and fees until you get there. Then his little twinkie (Yes Jervon) hides upstairs while inexperienced salesman screw up and pretend to have conversations with nonexistent managers. This place is a ripoff!!! If you buy a car here...well you can't fix stupid.
Review by Manlio2 years ago
They have any type of cars that u like and they have the best service .i ll recommend to everyone
Review by Dreuilhe2 years ago
For those looking for a used car, I strongly suggest you to take a look at this place, no bad at all
Review by Shemarie Gjerkaj2 years ago
The dealership has multiple selection and the staff help you with all questions.
Review by Makdaldi Derrow2 years ago
Excellent service, a lot of options to choose from, low prices and fast process. It looks unbelievable, but I found a decent and pleasant place to purchase used cars. I paid it all at once without paying a single out of my budget.
Review by Donici2 years ago
I was pleased with the different choices, prices and friendly staff! thanks for making this experience simple and fun for both me and my Son
Review by MauriceC Tinervin2 years ago
I enjoy the friendliness of the staff and they have helped me a lot and I feel satisfied with an awesome service. I highly recommend this dealership. 😁😁😁😁😁
Review by Asian LaPrelle2 years ago
Great service and very professional !!!Thank you guys . Recommend him to everyone that shops here .
Review by Qiancheng2 years ago
Thank you for helping me out to find my car and buying was so easy. Sorry i forgot my salesman name but i will recommend it to my friends and family.
Review by Mangmee2 years ago
Great deals, loved.
Review by Fearghal3 years ago
The representative were very helpfull..
Review by Lakeluster3 years ago
They had many different choices, the employees were very helpful and you can negotiate too