So unhappy woth Emax. My babyhawk pro caught fire at my kitchen table when i plugged in the first 3s battery. Open a ticket and they tell me its not their problem.
Premium product...Emax is a joke. And if i dont get help with this detective product I will never buy Emax ever again. And that is a damn shame
Review by LLee Junkkari9 months ago
The providers behind emaxmodel.com (China) are corrupt. They don’t deliver on bank transfer, even with proof of receipt with correct account number and swift code. They should not perform in international business. I can only strongly advise them to close their international WEB site.
Review by Notere Bommakanti1 year ago
The customer service is a complete joke. They will ask you for receipt proofs, images, videos, description of the problem etc. and after you provide them with everything they need to resolve your issue they will just ignore your messages.
If you are going to buy ANY emax products make sure you trust the seller and you can get replacements from them. Do not ever buy directly from emax.
Knowing they have good reputation I was not even sceptical about choosing them but my quad arrived faulty and so did a replacement motor I bought later on (luckily the motor was replaced but the quad's ESC went straight to the bin).
EMAX USA is rated 1.0 based on
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