We had a great time at this house for our vacation. Stayed 8 nights it was pretty close to things to do. We stayed busy the whole time there were so much to do. The house was nice the teenagers I had with me enjoyed the pool and hot tub to relax after their busy days. Plan on returning as soon as possible
Review by FormerBuyerandSeller2 months ago
We had a good experience.
Review by Argia2 months ago
I love it the best weekend vacation
Review by WayneSt Gradidge2 months ago
We have rented vacation pool homes from Elite on 6 or 7 different occasions and every experience has been phenomenal.
Review by Vancheeswar3 months ago
Every thing perfect
Review by Nyanfood3 months ago
3 Stars due to the poor customer service. I have stayed with Elite Homes about 3 times now and this was the first time my family and I received such poor customer service and lack of concern for making the guest feel welcomed and appreciated. The house was very nice, but extremely costly with much needed repairs. We also paid for pool heat for the entire week, but did not have a heated pool neither day except for the last day, before we left and it rained all day. The doors didnt lock on master and other bedrooms so that sucks for privacy and we had to throughly detail clean the kitchen table and highchair which had visible dirt in the cracks on the table and the high chair was full of stains. The game room also was not the same as the one pictured online and the dart board and ping pong table net were broke. Granted they do not have to provide extra items such as stroller, high chair, and crib but they should be cleaned after each guest leaves if they used them. Better rating would have been giving with better customer service because the house and the view is marvelous!
Review by Reg Daqiqui3 months ago
We stayed in a villa in Emerald Island in August 2019 the villa was absolutely disgusting the carpets were filthy with dirt from what could only be years of dirt, the sofa was disgusting also with ingrained dirt there was stains on the walls that looked as if they hadn’t been painted for years we also had to cover the sofa with sheets just to sit on it. The pool area was black with dirt the pool was covered in leaves that we had to clean it on arrival because the netting was ripped allowing leaves just falling into the pool, we complained to the management company who said they would send round cleaners but they never arrived for the whole of our vacation. The management company offered us a voucher for $50 dollars off of our next meal as compensation which we didn’t bother collecting this on a holiday that cost £$5300 to say it ruined our vacation is an understatement. We have stayed in multiple villas in the Orlando area and have never had to complain about any of them before.
Review by Bafford Chouchara3 months ago
Great customer service
Review by Reshin Fecko3 months ago
Very helpful in everything. All questions were answered by a very polite staff. Would use in the future.
Review by StarryEyes3 months ago
My family and I arrived at a dirty condo. The bed had been made but the linen had visible stains all over comforter, sheets, pillow cases, and the bathrooms countertops were disgusting. I reach out to the office and they appear to be annoyed because “it’s not their policy to change the comforter after every stay”. They sent a cleaning company to clean the property it took three plus hours. I did not receive a follow up call nor an apology. I would not recommend this vacation home to family and friends.
Review by Cuiping3 months ago
Great company to rent from would not hesitate to use their services again
Review by Yatta3 months ago
The best rental home we have ever rented and plan to rent again.
Review by Champica3 months ago
The house was great! Just a few things missing. No paper towels. I would think they would furnish at least one roll. There were no box of tissues in the bathrooms. Like the paper towels, at least one per bathroom would have been nice. The master bathroom needs a little tender care. One of the basins was chipped. You can tell it's age. Same with the shower, it needs some deep cleaning, maybe regrouting. Loved the pool area, looking at the lake, but it would have been nice to have a handle to get in or out of the pool. Hedges on one side made it private at least on one side. All and all a great house, just some minor issues.
Review by Shatarra3 months ago
It was all good, no surprises. Very helpful, professional and polite staff. The house was as advertised. Great experience. Thank you
Review by Boyes3 months ago
Everything was wonderful!!! The home is a little more than I expected. The service they have is a 10! Thx for a great experience!
Review by KayH Derrow3 months ago
We had a great week at our vacation rental. The only negative is we checked in on Saturday but had to wait until Wednesday to use the pool because it needed to be cleaned.
Review by ONElove3 months ago
The entire process was great from start to finish. I arrived after hours and the instructions to enter were excellent. We truly enjoyed our stay and I would recommend Elite Vacation Homes if you are looking for a short stay or long stay vacation.
Review by Ouassim3 months ago
This place was awesome!!!!!!!
Review by Foxxiegrey3 months ago
The houses are always clean. We had had an tv issue, call the office and a worker quickly stop by and corrected the issue.
Review by Balanuca3 months ago
Every vacation to florida we us Elite Vacations. Very reasonable and excellent homes that are clean and fun place to relax.
Review by Naizm4 months ago
The home was perfect we had a great time you made our vacation wonderful thank you so much
Review by Tiatun4 months ago
The house is great! Main room was amazing but the other beds were not comfortable at all. Other than that we loved our stay there!
Review by Atsic Thailandia4 months ago
House was nice. Good location. Only down fall needed new bed linen. Had to remove a frog from one of the rooms upstairs. Overall I was satisfied with my stay.
Review by Naketa4 months ago
Our first experience with Elite Homes was fantastic! The home we rented was PERFECT! It appeared just as advertised, was exceptionally clean, and the amenities were wonderful. Our experience with the staff at Elite Homes was so positive. They are super friendly, professional and knowledgeable. We had a fantastic family vacation.
Review by IronFist4 months ago
Nice home but it was in disrepair. Note enough cooking stuff and glasses. A lot of things were broken.