Everything was great
Location, house, indoor pool was the best! Great experience!
Review by Bennard1 month ago
We had a beautiful stay in the home that we rent, near of the theme parks, restaurants, shopping and supermarkets, totally recommended.
Review by Mccauley1 month ago
The house was disgustingly dirty. The furniture was to gross to sit on, the kitchen table had food crushed into the grooves, the carpet had huge stains and dirt everywhere, we would not even consider going barefoot in the house. We bought blankets and table clothes to cover the furniture and tables so we could use it.
Wifi did not work and did not get fixed until 5th day of our 7 day stay. HD TV was old box tv from the 90's that did not have the technology to cast or connect modern games to it.
We were VERY disappointed and would NOT use Elite again.
Review by Velofix StLeone1 month ago
Excellent service as usual!
Review by Roeuth Apoyan1 month ago
Excellent 👍 professional service.
Review by Kemistry2 months ago
We always stay with Elite. They are the best!
Review by Glowcroft Armat2 months ago
Loved and enjoyed my stay
Review by Aatifa Minegishi3 months ago
Below average. The house was ok, had four bedrooms and three bathrooms. Appliances were dated, and the toaster did not work. Biggest problem we had was the A/C, it was locked so could not go below 72. We are used to sleeping cooler, and made it very uncomfortable. The house had not very clean, found an old chicken strip under on of the beds. Around 8-10 miles to make Disney, with traffic it would make the trip in 30 minutes.
Review by Monoarul Alfashtaki3 months ago
Elite staff were very helpful with any problem we had. However, the house could use a good going over. Dishwasher wasn’t working, umbrella on outside table was dirty, vertical blinds in family room were broken. Hot water hard to get to shower. Owner needs to repair these things before renting again.
Review by Krispii3 months ago
If a renter wants a heated pool, they should make sure the heat works before the renter gets there. Not the renter calling and the heat is not fixed for 5 days!
Review by Lezimon Paschoud3 months ago
I was very happy with the ease of booking. The house was exactly what I expected and I was very happy to have booked the early check in after our long day of travel. The staff Elite Vacation Homes was helpful and answered all my questions and even helped reassure me when I was skeptical after our first vacation home (VRBO) fell through. The company came right out and fixed a few small issues we found with the home within the first 24hours of arrival. I would highly recommend this company to anyone looking to rent a home. Thank you for making my family vacation Memorable!!
Review by Kyko3 months ago
It was a very beautiful house but the dryer took very very long to dry any of our clothes and towels. Leaving them to smell moldy. Also the pool needed cleaned more often then. We were here 2 weeks and only seen one person clean the pool. But the biggest thing was the front door. It wasnt very safe. You could literally lean on the door and it would open. Even if locked.
Review by Mitzieboo4 months ago
Fair warning! Spend the first 24 hours of your family trip documenting EVERYTHING the house has wrong with it! I know you have probably been saving and working hard to relax and enjoy your vacation but I’m serious! You will be charged extra fees upon departure for damage you didn’t do!
The staff at Elite are unable to document and keep an inventory of damages, so even that stain on the carpet that looks older than your Grandfather will be charged to you.
Review by Administratorius4 months ago
Elite Vacation and it's customer service did awesome.... House on the other hand needs improvement.
New mattress (mattress are all in bad shape.)
Modern technology (TV, kitchen appliances etc.)
Pool needs to be maintain better.
Shouldn't have to pay extra to Heat the pool.
House has too many rules!!!
Other than that, lovely place, nice area and very close to stores and Disney Parks.
Review by Ghh4 months ago
Wonderful home and so close to shopping, restaurants and attractions. We will be back next year.
Review by SuzyC4 months ago
The office said we broke things that we didnt and sent pictures of very ticky tack stuff that nobody ever would have reported on arrival!! I was charged for that damage! RUN AWAY from this company!! Bad business!!
Review by Loiloi4 months ago
We will definitely stay again. Everyone was very helpful our rep was amazing and the house was perfect. Thank you!
Review by Benstradamus Koffax4 months ago
It was amazing to work with Elite Vacation Homes for our Disney vacation. The home was clean and the check=in instructions were clear and easy to understand. The home we stayed in was modern and absolutely beautiful. The staff of Elite Vacation Homes did exactly what they promised they would do and exceeded our expectations.
Our home was located close to Disney, less than a 15 minute drive. The private pool exceeded our expectations and the home possessed the basic appliances one would need to enjoy a vacation. We loved it so much, we are already planning to work with Elite Vacation Homes again for our next family vacation!
Review by HadiFab4 months ago
Very unprofessional. Don’t stay here . Missing tv broken game room and no one returns your calls or emails. Lots of places to stay , don’t choose here
Review by Taana Ormaetxea4 months ago
We were quite pleased with our stay at an Elite Vacation Home. Emerald Island is a very safe and well cared for Resort. The house we stayed in could use a little TLC like painting and carpet cleaning but other than that it was great and served our needs. We paid for pool heat and it really didn't warm up until on the 4th day. Quality dishes, glasses, pots and pans and everything we needed in the kitchen for meal preparation. The bedding and towels were decent quality too. Overall experience was good. Easily accommodated our group of 12.
Review by Chilliqueen Balahan5 months ago
Staff were helpful and very good at responding to the small problems we had
Review by Baa Withee5 months ago
Awesome experience safe clean
Review by Taku Clevs5 months ago
I had such a great time with my family. You guys provided a beautiful home for a very great price . Looking forward to doing it again
Review by Liily Lomecio5 months ago
Great house. Approx 15 minutes from Disney and Universal. House was very clean and surpassed all expectations.
Review by Catora Caeckenberghe5 months ago
The house was better than expected!! Clean, quiet neighborhood with ample amenities. We were so close to Disney as well! Will definitely use Elite Homes in the future!