This company and the owner/director Tahir need to be shut down. It is the worse blind and shutter shop in Sydney, how he gets away with his thievery is beyond me. It makes you wonder how they are still in business.
I too had the same problem as everyone here. I made my order, as soon as the deposit was taken, complete silence. You call, no one answers, no one calls you back, you speak to Tahir and get told complete lies, tomorrow and next week never comes, the boat is always late etc etc. The funniest one was being told after three months they had no record of my order and could I tell him again what it was for. The best thing for me is that after four months I never received my order at all.
I too went to Fair Trading who are absolutely useless. Fortunately for myself I had paid my deposit on my credit card. You then lodge a disputed transaction with your credit card company, they will investigate and I ultimately got my money back. On top of that, which is what you all need to do, is lodge an Application with NCAT (NSW Civil and Administrative Tribunal) on what your issue is; undelivered orders, broken and damaged products, faulty service etc. I went to NCAT for my hearing and guess what, Tahir never appeared for the hearing. What a surprise. Anyway, NCAT make legally enforceable orders that then allow you to engage the local court to have a Sheriff recover your money or have your items fixed or replaced as per the terms of your order. This thief needs to be stopped and the only way he will be stopped is through the legal channels available to us as consumers.
Some people say that the business has closed down. It is not closed, Tahir has a warehouse/office two doors up from his shopfront, he also operates another blinds business from the same premises. He is in constant hiding and on top of that, his business is still registered with ASIC. He continues to trade and continues to rip unsuspecting people off of their money.
As we all say here, DO NOT DO BUSINESS with this company.
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