It took longer than 3-4 weeks to receive my items. That would be fine by itself. No rush on my side. Some pro-active communication at the point they knew they would be late would be bonus... but the main issue is with their delivery service.
They chose to ship with some no-name carrier and the tax at the border was handled by some 3rd party that added 120 CHF in admin fees on VAT of 36 CHF. Shipping cross border, I expect to pay some fees - DHL charges 25 admin and VAT on top. 120 is outrageous - more than 25% the cost of the item itself!!
The company could care less and didn’t allow me to cancel delivery since my item was apparently custom ordered. Never again.
Review by EduardMix Mergaerts2 years ago
I ordered a lamp.
Delays are respected
Delivery is perfect.
I recommend and I will reorder !
My only cons : You can't pay by card. Only transfer (
Review by BartG Lackmaker3 years ago
I have ordered Componibili and received the ordered product quickly and in the right condition. I am especially glad that they do not charge the shipping costs to Slovenia, which is relatively rare for such products, and yet their prices seem to be competitive. Will order again with them.
Review by Jacquenee Hronek4 years ago
I bought a coffe table to be delivered to Denmark. The service was exellent. I received e-mail updates so I could follow the delivery process and I received the table on the date it was promised. I would not hesitate to order again from this seller.
Review by Terrieanne4 years ago
this shop is really great. I'm living in the UK and they sent me my order with no delay. I asked for the order via mail and everything went fine and quick. the customer service is really helpful and friendly.
I will definitely buy again. Thank you!
Review by Luxottica Stirmer5 years ago
Bought a buy 5, get one free offer of Eames chairs!
The delivery time was faster than stated, the products were perfect. Though there was some initial confusion about the invoice, their online help were very good at clearing that up.
Review by Thannon5 years ago
Bught 8 chairs, but had to return the delivery 3 times because chairs were damaged. Fourth time the chairs were OK. At some point in time I persuaded Einrichen Design to give me compensation on 90 eur, but they changed their mind the day after, saying that I could only get 50 eur. I have never got the compensation. Also tried to persuade them to cancel the deal, but they also refused. It took me more than ½ a year and more than 50 mails to get my chairs. I only have one thing to say: Do not buy anything at Einrichen design!
Review by LucyLu9 years ago
quick response, fast delivery.
Although the price is a bit high, great experience with them
Einrichten Design is rated 4.0 based on
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