Never received the product and nobody answers.
Tipical Chinesse scam!
Review by Taynisha Savalia2 months ago
The shipping was a bit slower than expected but for the price I payed I can't complain (10 days) but everything else was perfect.
Review by CMCNestT2 months ago
They advertise 4-5 days delivery, I ordered 3 weeks ago and they still didn't shipped the product. The only answer I get is "please wait until we'll ship the item", no product, no refund. Unfortunately I didn't see all these negative reviews before ordering.
Review by Elouali2 months ago
I ordered a phone from them. I didn’t immediately realise that they actually operate from Hong Kong and don’t have a local presence. The site said it was in stock and delivery was in 4-6 working days so I was ok with that even after I realised there weren’t local.
From my experience a few notes of warning. The website does not contain a contact number. They have text saying the phones are undergoing maintenance but I think it has been like that forever. There is also a link to submit a support ticket but the link is disabled and doesn’t do anything,
4 days after I ordered I sent an email as to shipping status.
6 days after I ordered I sent an email as to shipping status.
7 days after I ordered they send a response saying they were out of stock and I needed to wait until 11 days after my original order date. This is even though the product remained “in stock” on their website.
15 days after I ordered I sent an email as to shipping status.
16 days after I ordered I sent an email threatening to have my bank reverse the payment.
17 days after I told them I was starting the dispute process unless they promptly provided shipping information.
They then cancelled the order and started the refund process.
So from my experience:
Don’t trust what they tell you in emails. I think they just stall and I guess hope they eventually get the item.
You will only be able to contact them by email and then wait and hope they respond
Their website is not accurate as far as stock status
Review by GoldFern3 months ago
It is my first experience with eglobalcentral.fr. First I was a bit concerned because of some negative reviews I read. But I took the chance and ordered with payment via paypal to get buyers protection.The order process was easy and smooth. The tracking information was not updated for some days but after sending a friendly reminder to client service the tracking was set up to date and then updated every day. Finally the item (Xiaomi smartphone) arrived within a good week from Hongkong to my home at the South of France, which is really fast. The delivery was made by La Poste, right to my door (without having to chase someone), the package was in perfect condition, inside a lot of bubble foil. So as a conclusion I can say: in my case it was a good deal at a very good price and very good delivery. I will certainly go again with them.
Background information: I am a private person and I was not asked to give a positive evaluation. I am totally independent of eglobalcentral.
Review by Silvertone Redfik3 months ago
I ordered a camera lens but changed my mind. I contacted them by email asking to cancel the purchase. After a few hours they replied to tell me that the purshase was cancelled. Thanks for the good communication and the quick intervention. I used Visa payment.
Review by Okeowo Iagrosso3 months ago
Prices are sometimes interesting. However, their guarantee isn't real. This is not an EU site. I bought a phone that had a problem. I contacted HTC that confirmed that the issue is covered by their guarantee. Eglobal said it's not and they never did a thing to get it fixed.
U can buy here, there is no real guarantee, it works only on paper
Review by CasperSandberg3 months ago
I ordered a Canon 77d delivered by the company GLS. the parcel was declared delivered but I never received the product, EGLOBAL pretended to make an investigation but GLS informed me that they did not do anything and they no longer respond to emails. I lost 600 euros, never order on this site is a scam.
Review by Spokas Stankevice3 months ago
I've made an order but the product never arrived to me and despite the several attempts to get reimbursed. They did not.
Review by Taichimamma4 months ago
Having read some older reviews of eGlobalCentral, I have to admit that I was a little concerned about their quality of service, delivery times and, indeed, whether the delivery would be made at all. I didn't have to worry - the product arrived within fourteen days, very well packed, and of a high quality.
Review by Nishanth4 months ago
I ordered a camera from them thinking they were in Belgium that was on the 3rd of June had the tracking number come through and after that nothing ,sent numerous emails after reading the negative reviews about the company on the web but not 1 reply, then Thursday the 13th had a email from a courrier service saying it would be delivered today Saturday the 15th and it did. Maybe after reading the negative comments I panicked but all came good in the end and almost in the timescale they had predicted, and the camera is in 1 peice and no damage, just hope it works when I try it.
Review by Mantua Celswa4 months ago
warranty simply does not apply with this vendor, goods come from China.
Bought two smartphones. First all went well.
Second after a few days the screen was defective. Asked for a warranty return.
Returned the item was accused of having damaged the screen, was advised I had to pay 140 euros to repair the screen plus 40 euros postage. A replacement screen costs 53 euros in Europe and this was happening in China. Outrageous rip off.
Refused the repair. Once returned (40 euros postage) the screen came off. Battery was faulty and was swelling.
Learnt my lesson, warranty simply does not apply with this vendor.
Review by Mdubosq Milhauser4 months ago
Ordered a gopro fusion on May 5 and shipped the next day with tracking number. La poste delivered it on May 10 but unfortunately I was not at home therefore I have to pick it up at the post office the next day. I payed it by PayPal with insurance for security. Very content of the fast delivery considering that it was shipped from Hongkong, I will order again from them.
Review by Razwin5 months ago
I ordered a Xiaomi mi9, the transporter never came or called, it shows on the tracking that the address is unknown. So I immediately contacted them, 10 days later they are trying to get feedback from the logistic guys, no news from eglobal since I asked for a refund...I will have to open a dispute from the bank no choice otherwise I will lose 330€.
Stay away from this website operated from China...
Review by Wilsonet Derrow5 months ago
Ordered my product and it never arrived. Not any notice nor explanation for that fact.
A big FRAUD. It is a SCAM!
IT IS NOT LEGIT!
Review by Jinzhu Duplessie5 months ago
Please do not order from eGlobalcentral website for any product. I ordered a Samsung Galaxy A30 and never received it after 10 days. On website the tracking shows delivered, however no one EVER called me or left anything in the mailbox.
Whats worse, they asked me to wait for 2 weeks for the investigation. I didn't get any refund.
If there's a rating in 0, I won't hesitate to put it 0.
It is a really fraud website.
Review by Derosol6 months ago
Good experience !
Review by Gaem6 months ago
How to lose 450 euros!!!
Ordered a 450 euro camera in the UK site. Never received!
This company is bunch of crooks!
Looking at the other comments it is not an isolated accident.
Hope someone sues them till hell!
As a compensation they offered me a discount of 3% on any article on their website. What a shame!
Review by Dopsche Bast6 months ago
After 15 days, I still have not received the Apple TV I ordered. I continue to think it is a scam website. Please do not order from this website. Share this comment with all your loved friends...
Review by Grapess Davidowitz6 months ago
Phone under warranty, crashed after software update. It took 4 months and dozens of emails to have it back. This is normal on their mind, nothing to deal with. I do not recommend this supplier.
Review by Tiegan6 months ago
The product that came exactly as demanded, all included and well functioning. I am really happy. Recommended!
Review by Chaoba6 months ago
thank you so mutch cool..
Review by Sylza8 months ago
There are lots of poor reviews for this site, so I used it with some trepidation. They had the phone I wanted for a decent price and it wasn't yet available in Europe or the UK, so I decided to risk it. These things are all about expectation. I knew the phone would be shipped from the far east, so would take time to arrive. I was kept updated with the progress of my order, received a tracking number in due course, and the phone arrived after about 2 weeks from the day of ordering. Well packaged, sealed box, and the newly released model I ordered. It even came with a UK plug for charging it. OK, it took longer than many internet orders, but if it is shipped from Hong Kong or similar, it is what you expect. Happy to use eGlobalCentral again.
Review by MissflyB Nedi8 months ago
Order never received.330 euros lost. Supposed to arrive Nov. 30. La Poste says they never received it and offered to pay back this company so that they could reimburse me.
Wrote tens of emails, 1 response in december = to wait. No other responses. ARNAQUE!!!!!! A EVITER! DO NOT BUY FROM HERE!
Review by Thayan Laghouane8 months ago
Article énvoyé dans les temps et conforme à la description . Impeccable .