DoorDash Reviews

A fantastic choice for people who enjoy starving to death. Place an order, then wait for hours for ddash to try and fail to raise a driver for you. Want a hot breakfast? Too effing bad. Wake up as early as you like, but breakfast hours will be over by the time they get their act together. Maybe they'll even be closed. Don't worry, because after they've taken your money and left you to starve all day, they'll take a leisurely 3 or 4 days to issue any refund. Broken. Designed by idiots. Scam.

I was on A door Dash delivery whenever saved a phone call from door Dash saying that I was on a fraudulent delivery and I had to do what they told me to do so I did it at the end of the week we’re supposed to get my pay I didn’t get my pay I called door Dash they said I went to a different account I looked at the account they had on there and it had changed since the first week to a different account so I immediately changed it back change my password but Jordache isn’t really give me any information if they’re going to pay me back my money

After numerous times trying to contact Doordash mgmt regarding their delivery person stealing mail re: taking responsibility for their delivery person breaking in and robbing our building (all on video), they refuse to acknowledge any communications. They would also not cooperate with the police re: the police report that was filed. The police said there have many similar Doordash incidents and Doordash never responds to the local authorities.

If you value your safety, do not use Doordash

I am a front desk worker at Hampton inn. In Richmond KY, 40475 and i watched a door dasher, after taking the food to the person who ordered, proceed to steal both a drink and a snack from our concession stands. Now unfortunately there are no correct channels to reporting such behavior directly so i am reduced to this. Nothing will be done this way obviously but there should definitely be a direct channel for this issue. She was about 5'5 heavy set young african american with short black hair and she made a delivery to hamton inn on the date of 03/13/21 at around 8:00 p.m.

Drove for them had good ratings but frustrating trying to talk to customer support as they literally don't understand English and a problems may take up to an hour to resolve because of their limited understanding. I reported a life or death situation which they sent us to and the answer was did you complete the delivery and the next day BOOM I was deactivated. We literally were almost killed. This company needs to be looked at or shut down

I thought I'd try out the service but have never used so am attempting to quit but I can not remove any of my personal information including my credit card number. I have emailed the company. Meanwhile, thought I'd try a chat and the person on other end just keeps asking me why. The fact that I just decided to quit isn't enough. He seems to think something must have gone wrong. No wonder you guys have a bad rating. Which I did not know until now. Just give me back my info!

Had many problems that DoorDash "could not do anything about". Like having someone use my account in Toronto and ordering $50 of food off my card that I never got refunded. Or the fact that they purposely sell faulty gift cards so when people scratch them their pin comes off the card and you can't use it. I lost $120 to one gift card because their customer support does nothing. Had my account randomly deactivate one day without my knowledge too.

It is virtually impossible to reach anyone either by phone or by chat. I made an order with doordash and they sent my order to the wrong address. The driver barely could speak English and he just kept saying they sent me to Wendy's. I tried to explain to all he had the wrong address but he just hung up on me and that's the last I've heard of him and the cheesesteaks ordered. I will never use doordash again

At first door dash started out to be good but their fees are so high it's not even worth ordering using their app. During the pandemic times in early 202 they said free deliveries. We didn't get $#*!. This company needs to learn to be honest and really deliver some kinda value to its users.

I have never ordered from Doordash - but I did purchase a $200 gift card on the Doordash website to be emailed to my son-in-law before Xmas. More than two weeks and many complaints later, the gift card has not been received and they have refused to refund my payment. They insist that I must deal with their third party fulfillment company called LaunchGiftCards.com which is non-responsive to my emails and does not have a published customer service number. I plan to dispute the charge on my credit card and will never deal with DoorDash again!

I have had three major issues with a refund due to doordash and I still have not received my dash pass refund from over a year or so now waiting right just wow. Most of my issues with doordash is refunds not on time I don't get that they can charge a person so quickly but won't give it back as quickly. I don't recommend this app/website only because you won't see any of the same terms you expect your order/refund to be taken and given back.

Their website is set up so it's difficult for you to get in touch with anyone in case of an issue with your order, so they don't have to deal with their customers. They just want to make money, they could care less about their customers or the employees that they steal from. I know several Dashers and they have many horror stories. All I can say is, Doordash is a company from hell. Do not give them your money, you will regret it. Give your business to the restaurants directly instead.

My driver never brought me my meal and doordash provided half the order back as credit and other half they claimed they would return to my bank. After 20 days I never received the refund. Basically I never got the order and they stole the money they claimed they would return. I then asked them to just give me credits and they said no. Horrible way to do business.

I have used door dash twice in the past two weeks. The first time the delivery was wrong. They delivered the wrong order and I am still waiting for them to contact me. No apologies no response to my complaint. The second time today. The rudest driver who wouldn't listen to instructions for delivery even telling me I would know when he is there by the gps and leave him alone. What happened? Five minutes later he is calling me lost like it is my fault screaming in his broken English. I almost didn't want the food because who wants something from someone with an attitude. Please god don't let door dash ever deliver something else for me. Never. I will starve first.

the only reason I used doordash was because the restaurant I ordered from used them for delivery. I never received my order and I'm being harassed by the driver. I called doordash after the order was an hour late even though the restaurant is literally around the corner from me. they suggested I call the driver and gave me his number (?!), so I did. He told me "it's not my fault that I gave the wrong address" and then hung up. I called back and the call was declined. Then HE called back and of course I was angry and had colorful words for him... and after him saying I can't talk to him that way and that I was being recorded and he was going to sue me. I called and reported him to doordash and the restaurant. He then called me again the following day. so I had to report him again. Doordash made another report and suggested I report to the police as well. NOW, I have a doordash guy harassing me just because I ordered food and expected him to do his job and now I worry for my safety.

I am so sick of Doordash. This isn't the first time I've placed an order only to get no order updates, had to call the restaurant myself and get confirmation that the order has been sitting there ready, and go pick it up myself after waiting for 45 minutes-over an hour. Then when I call Doordash the line is either dead or "not in service" and the chat says it's unavailable. I AM BEYOND DONE.

Wish I read the reviews before ever using Doordash. As someone that uses delivery services often, Doordash is the worst. Do yourself a favor and don't bother! The Doordash delivery drivers are awesome and very kind, customer service and all other aspects are really unprofessional they truly don't give a damn about their customers. A one star rating almost across the board? Sheesh, goes to show I'm not the only one left extremely disappointed and frustrated.

If I could give no stars I would! I ordered food they delivered it to the wrong address not the one I have saved on my account. Wouldn't credit me so I could re-order the food nor give me a refund. Customer service was terrible just a bunch of excuses and blaming me for their mistakes! I will never use them again just awful! Waste of $30 damn dollars!

Shake Shack is 5 minutes by bike from my apt. The Shake Shake receipt showed order filled at 747. It was delivered at 820 cold fries, burgers, melted shakes. I called Door Dash and was offered $10 coupon. I said I wanted $41 for the meal. Got nowhere. Asked to speak to supervisor and told one could call me in 24 hours. Useless outfit. Have had trouble in the past as well. Do not recommend them.

The last three times my food had been cold and soggy. And because of that it tasted awful, so I ended up throwing it out! Big waste of money! I'm never ordering with door dash again.

Order a burrito from Chipotle Mexican Grill from Baum Blvd in Pittsburgh Pa. They (door dash) delivered a bag in doorway and took off... I asked to hand it to me... I opened and found a dish with chicken and veggies, but no shell. I went to Door Dash website and typed in my problem and the answer sorry not enough for a refund. OK great Door Dash, I will eat what I got, but last dollar and $4 tip you will get from me. I was going to also give the driver $5 cash, but he dropped and ran. Good luck to you Door Dash, Never Again!

We do doordash on the side for extra money never had a complaint by customers... Here's one for you crybabies... You deliver food 10 miles away it's a 50 dollar order half you lazy schmucks don't even tip and live in a run down apartment complex. Keep in mind from experience you order food on busy hours at a restaurant that takes forever to make it then tip absolutely nothing and expect the world. Hey lazy bastards maybe go pick it up on your own instead of middle manning or maybe try to work for just one delivery and see the loops you go through... You people make me sick all lazy crybabies thank god we use this company as side cash.

I worked for door dash and for 5 weeks I have not been paid so I have called the door dash customer service and I am getting a run around and they have it down in their system as paid but I have not really been paid they have also spoke with my bank and have been advised of no such amounts in the account.

Placed a large order with Doordash and had a promo for free delivery. When I get my receipt they not only charged for delivery but added a handling fee plus the driver tip - about $20.00 added to the total. The order was supposed to be delivered in half an hour. Two hours later I'm still waiting for the order and can't get any help from anyone at Doordash. The app has shown 3 different drivers assigned to the order. The restaurant says the order was picked up - so what happened to it? This is a real scam.

Order paid for, tracker showed delivered,than suddenly it showed my order was canceled, when I went to chat and asked what happened they said the driver couldn't find my appartment, this is a small town, he didn't even try, and they now claim they are giving me a refund on my gift card, this is crap the driver just got 30.00 in food that I paid for,oh and the number the driver gave to contact him was not in service