This review refers to my second purchase from Demesy. Ryan assisted with locating a specific Rolex and he was extremely courteous and Professional. He provided exactly the watch I wanted. Highly recommended.
Review by Katebra11 months ago
Ryan was outstanding in assisting me. He made me extremely comfortable buying a preowned watch online. It is exactly as he described. Now I check your inventory almost every day!
Review by Mujwahuki Hertenstein11 months ago
Had a good experience with Colby. There was some confusion about the paper work included with the watch but he got it sorted out within a few days.
super proffessional about it
Review by Kibret Pashmi1 year ago
I could not be any more pleased with my purchase. Ryan was extremely helpful and professional. I would not hesitate to purchase from Demesy again.
Review by Norith1 year ago
This is a great company..it obviously has great products, but the sales service is also great and the time that I had to have customer service it was extremely satisfying and the 'problem' was dealt with expediently and without hassle..
Review by Thiewes1 year ago
I was replacing a SS Rolex Datejust with engine turned bezel and slate gray tapestry face that was stolen in a home robbery over 4 years ago. I had ordered it new exactly that way in 1982. After years of searching, I found a duplicate on the DeMesy website. Ryan Ables was great to work with, answered all of my questions and made the purchase process a breeze. I am very happy with the quick shipping and the care that was taken in preparing the watch.... not a scratch on a 1999 version. It is keeping great time. My only regret was not asking more about the oyster bracelet sizing. Even though in the excitement or receiving the watch, which was extended all the way, I did not initially notice how tight it was on my wrist. I should have asked if there was an option to add a link, which I did not. Not DeMesy's or Ryan's fault, I did not ask. They provided me with a great Rolex which I am proud to wear. Thank you... Mike Semon
Review by MrBIMO1 year ago
temporary confusion over invoicing.
Resolved once recognized.
Customer very satisfied with support.
Review by MySchweeties Imowitz1 year ago
Ryan was very responsive and we had a clean straight forward deal, the Cartier watch was as advertised
Review by Chittibabu1 year ago
Ryan and Mari Jo did a really excellent job for me. I purchased a watch, but accidentally the wrong dial was put in at the mandatory watch cleaning at the watchmaker. As soon as I talked with Ryan about the issue, he took over and everything went smoothly afterwards. The watch I purchased (Rolex Lady-Datjust) is in beautiful condition. Once I noticed it was the wrong dial, Ryan sent me a label for overnight shipping. I did sent it back and Ryan had the dial replaced and shipped overnight to me and I was able to gift the watch before Valentine's day! I would absolutely recommend DeMesy and Ryan. I would also do business with them again without hesitation.
Review by Chartley Mcconomy1 year ago
Ryan was great, AGAIN! My 1986 Rolex Datejust with the Roman numerals, diamond bezel and jubilee bracelet is beautiful! Thank you!
Review by Idara Nyadzhiwa1 year ago
quick and straight forward transaction, Ryan is helpful in going through the watch and describing any issues, shipped on time and as described, would deal with them again,
Review by Elorna1 year ago
I bought a watch ( jaeger Le Coutlre ) from you all.
Watch arrived but stop watch feature was not working. Can't remember the young mans name but he said he would send me a return UPS to send the watch back to you to fix the stop watch feature and that was the last I heard from you all.
Mimi Boyle 5617224927
Review by Alonsya1 year ago
Just the watch I had been looking for. Great timely service and great price! The watch arrived as promised in perfect condition.
Review by Hugemandan2 years ago
This was my second purchase in less than 6 months . I cannot tell you how amazing both experiences were and how happy im with both my Rolex Daytona and Submariner .. Mari Jo @ Demesy is a dream to work with. Highly reccomend.
Review by Karenfizer2 years ago
I'm new to the world of luxury watches and wanted to purchase a classic example for my husband's 60th birthday. The first name that came to mind was Rolex. After an extensive internet search I discovered Demesy and navigated on over to their site. The selection was incredible and the pricing was more than competitive with other similar companies. I spoke to Colby and the deal was made. He was professional, knowledgeable, and very friendly. I would recommend him to anyone looking to make a similar purchase. The quality of the watch (which was a preowned model) was top notch. If I didn't know it was preowned, I would never have guessed it. It looks great, keeps excellent time, and is a joy to behold. My husband loves it. Thanks Demesy for making this a painless happy experience.
Review by Imaa Hamijuwain2 years ago
I've shopped and traded with you in the past. Always a great experience!!! I'll definitely be back!!
Review by Einelda Qadso2 years ago
Mari Jo was amazing and super helpful... Im eyeing a new watch on your site already and will be contacting Mari Jo soon :)
Review by Heriverto Suika2 years ago
Ryan was more than helpful with helping me decide which watch to purchase. Ryan also addressed my concerns over a review that I read online from 10 years ago. We had a slight issue with the 2nd hand once our watch was delivered from shipping- Ryan sent me an overnight pre paid label and it was repaired and double caked and sent out a day later!
Review by Jayliee Ivanka2 years ago
Aloha Everyone, I have always had great experiences dealing with your company. Thank you for always trying to accommodate me and I do look forward to doing more business with all of you in the future.
Review by ThomasundAngelika2 years ago
Demsey was friendly and professional.
I bought a gorgeous Cartier watch, the transaction was smooth as silk.
Review by Kettly2 years ago
DeMesy was a class act from my first inquiry to the delivery of my Rolex. Unlike the several other web-based watch stores they informed me when they had my preferred watch in stock. Their pricing was very competitive in both my trade in and the pre-owned watch I purchased. They delivered value added benefits beyond my expectations. Thoroughly impressive.
Review by Alinconstantin2 years ago
Just added another explorer 2 to the collection. Like always Ryan helped me and everything went perfect. Never anything to ever question with him or this company. Just waiting now for the next item that catches my eye. Thanks Ryan! Gary L.I. New York
Review by Abdulakeem2 years ago
Ryan helped us find the perfect watch for our son, and organized for its arrival as planned. This is our second purchase with DeMesy and will not be our last.
Review by PawelN Atassi2 years ago
Ryan did a really excellent job for me. An unrelated company (who shall remain nameless) was involved as a 3rd party and they were terrible. As soon as I talked with Ryan about the issue with the 3rd party, he took over and everything went smoothly afterwards. The watch I purchased (Cartier Panthere) is in beautiful condition. Once it arrived, the band was smaller than I expected. Cartier was being difficult about ordering additional links for me. They wanted me to bring the watch into the store despite not living near a Cartier store. Ryan had links overnighted to me and I was able to start wearing and enjoying my watch. I would absolutely recommend DeMesy and Ryan. I would also do business with them again without hesitation.
Review by JessiASnow2 years ago
I worked with Ryan, and he was extremely helpful. Ryan provide several watch options, and was very patient as I worked through my decision. I could not be happier with my decision to work with DeMesy's to purchase a new watch.