Robert Mcdonald was amazing in the process. He was supportive, unfortunately my circumstances prevented me from receiving help. If my circumstances change I will take help from these guys.
Review by Beko3 weeks ago
Excelent and very professional company!! Without a doubt they are the best on the market!
Review by Aszmodei Kanaster3 weeks ago
Absolutely without question the best service I have had. He was straight forward helped me understand everything that was said without making me feel stupid. He was so outgoing, did not allow me to slack he was on the case which helped me get on the case.
Very glad i called to get everything sorted Robert has helped me not just finically but emotionally i can relax and focus on family and work and feel myself again rather than stress and lose sleep about my debts.
Review by AnonymousOfc Maneesuwannarat1 month ago
Faheen was excellent, he has guided me through this difficult process with patient, and very professionally. He has clarify my doubts, repeat information as many times as I needed it . He has shown understanding and empathy. He’s gone the extra mile
Review by Apoorrv1 month ago
100% highly recommend.
totally outstanding if you can please ask for kara bennett she was exceptional, clearly explained every step of the IVA and other options available to me. making sure that all i's are dotted and t's were crossed ensuring the best possible outcome for me, thank you so much kara you have relieved so much weight from my shoulders.
Review by Fresna1 month ago
Great service. They helped me throughout the process up to and beyond the service. Thank you very much, it is much appreciated.
Review by Kauther1 month ago
by the fact we are coming to this company says we are in a stressful situation..
they have made the whole process simple easy and as stress free as possible.
would 100% recommend!
but hope to not have to use again!
Review by BitcoinCashFlyer1 month ago
I spoke to a gentleman named Paul he was very help full and was able to sort out my query right away
Review by Sidhanath1 month ago
wexcellent customer care and have explained everything properly
Review by Klau1 month ago
I’ve had my IVA credit fix for 18 months. There was a debt overlooked and I received a phone call from an incredibly rude member of staff. After dealing with this issue I rang the customer service team to discuss the phone call and subsequent emails I received from this member of staff. I spoke to a gentleman by the name of Isaac. He was brilliant ! Professional, friendly and dealt with my complaint to an excellent standard. He listen to everything I had to say, reassured me on some things I was concerned about due to the previous phone call, and sent an email to the previous member of staff manager explaining everything that I had told him. I was very angry when I made the original phone call to Isaac and within a minute he made me feel like I was being listened to and even made me laugh .
Review by Warsa1 month ago
With my huge debt and many nights of worry and stress I plucked up the courage to phone Creditfix. They were none judgemental and very helpful giving me advise and at the end of it relief. My IVA was approved. The process was quick and with there help easy to understand. They constantly kept me in the loop. May our relationship flourish without any hitches . Thank you.
Review by DamianVlad1 month ago
Still in the process of the IVA but Thomas has been an amazing help and very easy to communicate with.
I was worried i would be interrogated and made to feel stupid for getting myself into the position i am in (even though yes i am stupid to have done so) but i am so happy they found a solution which has my best interest. I was treated like a normal human being :)
Have recommended to a friend in a similar situation :)
Hope the rest of the process is as smooth as the initial part.
Review by Airrel Tuerena1 month ago
Service was great at the start but once going through it’s more stress than it’s worth! Don’t keep you updated! Don’t know if to pay my debt all sat different things on the phone! And still not resolution!
Review by Hozea Derrow1 month ago
It was quite late one Saturday afternoon and I was really depressed not knowing what I was going to do. I contacted Creditfix and Karen Currie answered the phone. What a gem you have working for you she was polite and caring and never gave up on me even though it took me nearly 6 months to get my act together as my mother became very ill in SA and I had to drop everything and leave. Karen remained faithful to her word and regularly sent emails and called me mainly to see how I was. On the 23 September my IVA was confirmed and accepted and it really is the best decision I could ever have made. Already my post has virtually stopped and all the phone calls as well. All I can say is thank you Creditfix and especially a big thank you to Karen Curry for the patience you showed me.
Review by Alvinita1 month ago
Thank you ian. Very helpful and understanding. Now i feel i have my life back now all the worry as gone . Easy affordle payment every one happy especially me.
Review by Joioz Ziunel1 month ago
Being someone who has had credit for over 12 years and has never missed a payment it was quite an embarrassing thought for me to have to admit i was in financial difficulty. Due to a change in personal circumstances out of my control i was no longer able to manage my level of debt. Credit fix never judged, helped my out massively and the whole process was a breeze. My IVA has now been agreed and im on the path to a debt free life and i feel like the world has been lifted off my shoulders. If like me you find it hard to swallow your pride and admit you need help JUST DO IT. Honestly you wont regret it and like me, you too will feel much better. Thanks to all who were involved in helping me.
Review by Swig1 month ago
I was lucky enough to be dealt with by David Fowler he was absolutely fantastic he went above and beyond to help me and my situation. David really helped me begin my journey of being debt free. Thanks
Review by Iversen1 month ago
Absolute nightmare company! Call them and you get put through to 20 different countries untill you reach right person, kept on hold all day! They don’t reply to emails. I’ve been with them 2 years and I’m cancelling the agreement now. Better off just paying your debts off with your own agreement, I’m trying to get a car on finance and they are being a pain saying they need to review and talk to my creditors and put my monthly charges up If I do, it’s BS! Good riddance!
Review by NoraRae1 month ago
Absolutely disgusting company to be with I have had them for 2 years now and when I spoke to a supervisor they had no clue what they were doing and then the next day I have to ring them and demand after 2 hours of re explaining the same issue that I have payed money for 2 years and all that apparently has done is payed they company to do work from a desk, you are better of paying the debts your self as they may bang on your door or email you but at least they treat you like a human being and not like the stood in dog s**t, sorry to put it this way but this is how they have made me feel and when I ask to cancel my account with them they tell me I still owe a fee, well they can wait as they don't seem to understand even vo it my debt but they don't no the story behind how the debt came to be or there problems they just sit there and take your money and when you get letters or phone calls still coming from the debt people even if they change the company name all Creditfix say is send them the details and letters and they will deal with it when they don't as I payed it off my self as now I feel like people who say there we will and want to help are just full of lies how can it be that any one can trust anything these cays, this company I will never trust or recommend they have destroyed so much for me now
Review by SupremClasDevastator Sonde1 month ago
Absolutely love the service I’ve had from credit fix. Everyone that I’ve spoken to have been kind and helpful! Made me feel comfortable with my situation and helped make me feel at ease with everything. Now my application has been approved, I feel like such a weight has been taken away and I’m feeling less stressed already. Thank you for all your help!
Would recommend anyone to use credit fix, they don’t judge you they just want to help you with your situation!
Review by Ásthildur1 month ago
I was worried about making the call and have been holding it off for some time. Today I called and got through to David Martin who really helped put me at ease, he explained what would happen going forward and I felt a large weight lifted from my shoulders. Highly recommended
Review by Sierrah1 month ago
Found Jack Campbell really helpful on the phone and following up with the various requirements. He talked through everything without Jargon and explained in detail and ensured everything was understood. Helped guide through the next steps and checked in to see if any further help was needed. Really made the whole process a lot easier.
Review by Shinoy1 month ago
So bad,,,,,,, taken 5 months so far for my annual review and I still haven’t heard anything,,,,,, asked for a payment break via letter included all documents heard nothing emailed, no reply. Rang said someone would ring back. Nothing,,,,,, I have MOT final balloon payment on car massively increased energy payment and my tumble dryer is broken really need a month off,,,, cannot get an answer from anywhere oh and beware you can’t even stop payment through your bank as it’s not a direct debit
Review by Aloes Surrounds1 month ago
Fantastic, they felt with us quickly and was very clear on all the options available to us. We now feel so much better about our future
Review by DinaT1 month ago
I cannot thank these guys enough! From start to finish they put me at ease , they didnt judge me and done all the hard work . Thank you so much