I had a car loan through them for 10 months was really nice when I called them until my vehicle was totaled then kept changing payoff amount and told me one price so sent a money order in and they called and told me that I was $1.14. Short so I argued that I was told to only send the amount that was on moneyorder so they said instead of being. Paid off that my loan would be considered as a settlement instead so when I just checked my credit score shows I still owe $27.00. So will be calling them back on that matter but I made my car payments on-time every month. I will never get a car loan through them ever again and they have high interest rates of 20.5%
Review by Zulema Filkovsky2 years ago
Very rude every time I called! Highly unprofessional, seems like they hate their jobs! They told me three times that they don’t have a legal department when the lady I was working with was IN the legal department! How they’re still in business is beyond me. I absolutely HATED calling them for anything because I knew I was going to be talked to like a child or an idiot, no in between.
Review by Burks Tolak2 years ago
We have been using them for a while now and have been very satisfied! Very helpful everytime I call and always friendly!
Review by Panosmag3 years ago
They are a high risk lender with no programs if your going to be a day late. Been rebuilding my credit for 3 years. But returned a bad vehicle in Dec 15 so when I was offered a brand new car from the dealership I was thrilled and knew I'd pay high interest. Set up direct debit at the dealership so to never be late. Then 4 months later they call me and say I've been late every month. And owed $27 a month in late fees. I was livid. You set up the deal with the dealership all I did is have direct deposit and direct debit...then I see a problem potentially coming up and I ask if they have any programs they said no you're already a high risk. Um excuse me. Never once received a piece of mail from them as far as an address or a phone number! Well six months in and I negotiated a loan that is 9 points lower dropping my payment $70 a month. I'm refinancing now.
Learn about credit and what you can and can't obtain. I've learned a lot from posts on this site. Plus pull my credit report and scores every week for free and disputed everything fraudulent! Making a comeback!
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25505 West Twelve Mile Road