Great service at a reasonable price. The whole process from booking to the team who removed my couches was very easy and I would recommend this service to anyone.
Review by Weslley1 month ago
Thanks for all your help
Review by Chella1 month ago
Showed up on time, performed efficiently despite the heavy weight of some of the pieces. Great service, really needed it as some of my furniture really could not be transferred any other way
Review by Mahendraj1 month ago
They came in the window of time on the day expected and got the job done efficiently. They did not call ahead as we were told they would. The general presentation of the pick up people was not quite as professional as I would have expected, which reduced my confidence in the transaction.
Review by Lalin Buildtech1 month ago
There was a scheduling conflict that kind of ruined my whole day. I was scheduled for pick up from 12-4pm but got a call at 8am that they were 30 min away. Over an hour later they still hadn’t shown up. Called and they said they would be another 1.5 hours. I had other appointments scheduled during that time that I had to cancel because I was afraid of missing them. If they had arrived when it was actually scheduled it would have been 5 stars. When they finally got there it was an easy, quick process. Just with the scheduling had been better and I didn’t have to wait around for half my morning and miss other scheduled appointments to meet them.
Review by Cian Trofimova1 month ago
Service was prompt. They showed up even before they were supposed to. No complaints.
Review by Fou2 months ago
Did a fine job
Review by Donnchadh2 months ago
Two guys & a truck. They were courteous and quick.
Review by Paulga Natkunam2 months ago
They came when they said they were coming.
Review by Atno2 months ago
Quicken easy!! Nice young man too!
Review by Yuyupompadour2 months ago
Rather than a company truck with a couple of men arriving to pick up my sleeper sofa, Andre arrived in his small truck to do the job by himself. He managed to get the sofa down three flights of stairs with two tight turns with only a couple of nicks and rubbing marks on the wall. While Andre was very friendly and got the job done, I don't think sending one man to do a job better done by two is advisable.
Review by Keyonia Pathare2 months ago
Very professional service
Review by Julet Kadesky2 months ago
The guys who picked up my recliners were fast, friendly, and professional. Reasonable pricing.
Review by Avelrah Ponchon2 months ago
These guys were fast, friendly and professional. Very happy with the service.
Review by Vilpa2 months ago
The contractor for Couch Disposal Plus canceled on me the day of, and then after I rescheduled they missed their 4 hour window by 2 hours. I've been trying to get a partial refund (just like $40 back for all the finagling I had to do to make the rescheduling work out with my job...) and the manager will not call me back. Emails keep bouncing back. Do not use them.
Review by Kotada2 months ago
Only reason why I didn’t give it a 5 is because the movers that came left behind 2 couch cushions and 3 couch pillows. They were all on the couch/loveseat when they arrived.
Review by Greentouch2 months ago
I paid to have a large couch and chair removed from my second floor apartment, and the driver showed up with a truck but no second mover saying that the second mover didn't show up, so because I needed the items out of there that day I had to help him carry everything down in the middle of a very hot day. The whole reason I paid someone else to do it was so I wouldn't have to, since it's not an easy trip down the stairs, I could have done this myself with a buddy had I known I would have to step in to help out. The driver then asked me multiple times if I wanted to help him out the rest of the day because he needed a second pair of hands -- I stayed home from work to make sure this went smoothly, and ended up having to do it myself anyway. Very disappointing and a waste of money.
Review by Callaghan Kleinhanss2 months ago
easy and convenient. Thanks!
Review by Mukt Ononuju2 months ago
TJ and his colleague were extremely professional. They were delayed due to unforeseen circumstances but he kept me updated the whole time. They got the couch out without any issues and made sure I was okay with all the work they did. I would definitely recommend them and this site, again!
Review by Kewlkiwi Kavalcová2 months ago
Arrived on time, friendly and professional. Would recommend to anyone.
Review by Gabhy Fastenrath2 months ago
Efficient and quick
Review by Mireno Prelipceanu3 months ago
The crew arrived on time and removed the furniture quickly without any problems.
Review by Yamaz3 months ago
Ad says couch removal Bloomington Illinois. Called, employee was very rude, said we don’t pick up in Bloomington Illinois and hung up.
Review by Probate3 months ago
I scheduled an appointment for pickup of my old furniture on Friday early morning (like 2:30 am). I selected the available time slot of Saturday morning, paid the amount and went to bed. Friday morning at 9 am i received a phone call letting me know that my time slot was full and the earliest available time slot was Tuesday afternoon. I asked why the website would have it available only a few hours earlier when now it is not only over booked but full for the next 4 days. I was told that the website does not update their time slots based on availability. I know...WTF??? So i proceeded to let her know i was receiving furniture Saturday afternoon and would need my furniture out by Saturday morning the latest. She said she would let someone know my situation and see what they could do and would call back. A littl e while after i hung up, i called back to ask if they had any availability on that day because i happen to be off. I was told no and nothing could be done until Tuesday. So I told her that wouldn't work for me and I would have to cancel. I was then told i could get a 50% refund. I told her i would not pay for a service that i did not receive and did not cancel because of any fault of my own. She said someone would review my case to see if i can get the full refund. She also said she would make me a priority and someone would def get back to me within 24 hours. As you probably guessed, no one got back to me. So on Sunday i had to pay $30 to stop payment. There are so many other horror stories that you won't see on the website but they are on the Better Business Bureau's page that I have also complained on.
Review by Flawia3 months ago
Service was quick. Efficient no mess was made. No scuff marks on the wall. Very professional