I was told by different people what they think it was but cottman told what was wrong with my vehicle thats why im trusting them to fix my car so u want honest an good service chose cottman
Review by DeNoon Allio5 months ago
I was a returning customer but did not have a good experience this time. I feel like because I did not have transmission issues then there was no point on working on my car; however; you are Cottman Transmissions AND TOTAL AUTO CARE. Please try to live up to it
Review by Bapak9 months ago
7 or 8 times my car has been at this same shop.it cost me everytime.and problem is always in the transmission that we have paid for over and over again .my car has been broken into.same shop.we had to replace new window, out of our pocket.now the car is back at your shop.once again ,cost me $1375.00😵
Review by Weatherite Cirtoaja11 months ago
My name is Teresa Barnes I took my Jeep to Cottman Transmission back the beginning of July 2018. After a thorough examination found out that my transmission definitely had to be rebuilt. The customer service here was excellent they work with me giving me time to come up with the money that it was going to take to repair the transmission. My vehicle already had like a hundred and eighty thousand miles on it at the time it was taking to Cottman. I am far from being rich so it took me about 6 weeks longer to be able to come up with the money to pay the transmission off as of August 24th 2018 I was able to go in pick my vehicle up and immediately drove it on a 200-mile round-trip. My vehicle is running and shifting better than it has in the entire three years I've owned the car previous. Jodi and Brian are outstanding dealing with customers. They did exactly as they told me being men of their word they told me my Jeep would be ready the Tuesday before the 24th so that they could drive it around test it and make sure that everything was okay my jeep has shifted like a brand new car the entire trip down and back from Charlotte. I personally would recommend Cottman Transmission on University Parkway in Winston-Salem with Jody and Brian being the employees there to anyone with any kind of problems with their transmission these young man know what they're doing and do what they say I believe in treating people like I want to be treated and so do these fine young men at Cottman they are men of their words they did exactly as they told me they would do and having my vehicle ready on time and I greatly greatly appreciate that would recommend again to anyone.
Review by Hachet1 year ago
Dropped off on a Saturday, didn’t schedule with them just dropped it off. Monday they called me with an estimate, Friday the entire transmission was rebuilt, new torque converter, everything re-installed and ready to go. Great experience. Runs great.
Review by Subali Hulaas1 year ago
Paid them $ 2500 witch is the same price of an overhaul that they didnt do and the transmission lasted only a yr. Told me there warenty is only 30 days what kind of crap is that. Shows me they just pieced and patched my transmission to last long enough for the warrenty to expire. Never again will i use them. They told me my fluid was an half a quart low,and I had metal shavings and my fluid was brunt. I informed him they they had worked on it how is that so. In just over a year the same problem I have before is back. But now u want me to pay you $700 just to talk it back out and see what's wrong with it. I must look like a real stupid if he thought I was gona pay him all over again for what they didnt fix in the first place. This company is horrible and I would not suggest anyone to use them wouldn't even attempt to say they would open the transmission up and try to find why it's doing the same thing that it was doing when I brought it to them the first time all they want is money and to patch your transmission up just to get you out the door
Review by Xuanyi1 year ago
5stars all our I would and do, recommend this company to everyone for transmission and drive line repair.
Review by SarahLee1 year ago
Had warranty work done. Made an appointment but due to shop's busy schedule it didn't make any difference. Then unfortunately, the mechanic was injured during the repair and it was then delayed several more days
which made it about one week to get it fixed. Manager was as frustrated as I was but nothing else could be done ..They did make the repairs needed.
Review by Sherenah Skardon1 year ago
Review by Najmedin Macikenas1 year ago
Went in for six month checkup for recent clutch replacement. During evaluation, it was determined that the wrong clutch cable was used in original replacement which was performed in December of 2017. Appropriate clutch cable was obtained and installed for my vehicle-at no charge to me. The shop manager, Minor, was very keen in making this observation and very courteous. Guys in shop were also great and I appreciated the service I received from this Cottman location.
Review by Shohida1 year ago
Very friendly staff, knowledgeable about the issue I had and resolved it quickly and reasonably priced. Recommend for any of your transmission issues.
Review by Bafford Hodler1 year ago
Love it!! Better than any shop I have been to before. Very helpful and honest
Review by WhiteBow1 year ago
Car is still not right. The transmission is slipping. I am taking the car back as soon as I get a day off. So far customer service has been awesome
Review by ConorNoir Moghaddam1 year ago
Susan helped alot she didnt call back as promptly as liked but she was helpful and always courteous
Review by Ayadi1 year ago
If you are looking for great friendly service, this is your place.
Review by Romaykin1 year ago
I'm glad I took my car to them, I love the job that was done, I'm satisfied!!!!!!! The one in Greensboro NC (Spring Garden Rd)
Review by Ranbeer Kutti1 year ago
Great customer service and quality. I would recommend Cottman to my family and friends.
Review by JEStef Rasure1 year ago
Cottman had repaired my Transmission in Oct 2018. March 2018 front differential failed . I thought is was transmission (which was on warranty) so I had car towed to Cottman in Winston Salem from Asheville. Thank God I had AAA plus. I questioned weather differential was part of transmission and was informed it was not even though Front diff. is attached to the transmission. Took them over 2 weeks to repair car. I was told I would receive phone calls from them and never did and was lied to about when car would be ready twice.
Review by Seeriousness1 year ago
Very satisfied with their work on our vehicle. Great customer service and great quality of workmanship.
Review by JJeff1 year ago
It’s a good place for repair. They do go over the procedures for checking your transmission, but geez $500 to check it might as well be a mortgage payment! For me I had a warranty but both (mileage and time) expired, so right back to paying, in my estimation, another $2000. My vehicle is not even valued for that much. It is important to note that after checking it, the serviceman did put in transmission fluid for me...that I had to pay for! Guess since not being able to pay for the $500 to see what was wrong, I️ just had to be milked for something. Definetly felt great! 🙄
Review by Exponential1 year ago
Cottman did a wonderful job on a vehicle that I gave to my grandson. The manager, Susan, took personal interest and made sure the job was done right as I live in another state. I appreciate the honest and thoughtful attention given to our needs and the service provided.
Review by Doe Gentilini1 year ago
The people that work here are very knowledgeable and Susan, at the front desk, always takes the time to explain what the tech means on suggestions and what they did to diagnose or fix the issue. They were pretty quick on working on my car. I definitely will be back for any major car work that needs to be done.
Review by Wallmart1 year ago
Excellent fast service. Did not try to talk me into something I didn’t need. Diagnosed the problem accurately and repaired my vehicle in a very timely manner.
Review by Fauzee1 year ago
Very nice experience, toke care of me.
Review by Kavoos1 year ago
Everything was made extremely easy by Susan, work done quickly and professionally! I would definitely recommend