I loved the t shirt. Great quality and their customer service was amazing. I had to exchange it because of size problems and they made it easy and painless. I'm extremely satisfied with their product and their service
Review by KaShyra2 months ago
My son loves it
Review by Jasoda2 months ago
Their customer service is...well...missing.
I ordered one shirt and received another. Online chat said I had to file a claim. I would have gladly done that except the site kept saying it was re-freshing due to error. I told the chat guy this. He suggested I email customer support. The email he gave was an invalid email. took a screen shot of our chat to show that I was not making a mistake. There is no customer service number to call.
The online link continues to not work on another server. I am about to call and have my paypal order refunded because I suspect this is a spam company and not a real company at all.
Review by Scripture2 months ago
I receive my product and is excellent quality..shipping time was amazing ... this is a surprise gift for my son and when I read the message it made me cry..... the images are clear Perfect Color....100% happy customer
Review by Thornie3 months ago
This company is very easy to talk to for any questions and are willing to work with you. Good quality and I love them. I referred this Company to all my friends & family.
Review by Maytree Machilika3 months ago
Got the shirt in a reasonable amount of time. Was happy with it. Daughter loves it.
Review by Kream3 months ago
Excellent printing, on time delivery. Love this company.
Review by Purolite4 months ago
I bought the shirt for my mom, and she loves it. Took a picture of herself wearing and put it on her Facebook telling everyone I bought it for her. Now, we did have a small snag and Cool Family Tees fixed it right away no hassle, no extra charges ( for having to send another), and no issues.
Review by AutoGlass4 months ago
I ordered a shirt, paid for it but never got a confirmation, meaning i have no order number.
I do however have proof of payment.
I can't seem to find customer service to help me. All I want is to make sure my order went through, because my payment sure did.
Review by Schekira Mechalski4 months ago
Wow. Does anyone monitor the reviews? If so you all need to address your customer service issues. It's almost impossible to speak with anyone and your complaints are ignored. Hanging up on customers- whoa!!!! My son was satisfied with his shirt although 35 was a lot for the quality of material. Could have went to the mall and had it done at a kiosk.
Review by Nnenda4 months ago
Order a T-shirt for my husband it was perfect and arrived on time for Father’s Day
Review by LadyAryun4 months ago
If you order, give yourself at least a month to get your package.Takes forever
Review by GorillaBall Baltrusitis4 months ago
Shirt came in a timely fashion. Was a little larger fit given the size but I love it. Considering I’m 8months pregnant and want to have this as a post baby shirt as well I’m very excited it can wear it now and later about stretching it out.
Review by Sofhia Serstjuka4 months ago
I ordered a pillow case for my husband for our anniversary, when it came it had an error in the printing. I contacted customer service, they sent me a new one. The new one also had the same error in the printing. $35 is ALOT of money to pay for something that isn't correct!! I'm very upset about this. I thought they were a reputable company.
Review by Tilbodude4 months ago
I think you should have used different colored lettering. I purchased a navy blue shirt and it had black lettering which made it hard to read. you should have used white lettering so it would have stood out more
Review by Fagong4 months ago
Horrible customer service. Ordered a tee for my wife. 2 weeks in advance I might add. I did this on a weekend and checked on it Tuesday. I saw that i wasn't going to get it in time, so I requested to cancel the order. Got got cookie cutter answers, and was finally told that cancellations had to be made within 2 hours of ordering. Again, I ordered it online on the weekend. BTW, this is not in writing ANYWHERE on their website. Via the chat function, I asked to see this policy in writing and was summarily "hung up" on. This round-about chat happened no less than 5 times.
Other questions included, "Has it been printed?" How long will it take?" to which I got the boiler plate answer of "5-10 business days" and "I cannot confirm that at this time."
I made it OVERLY clear that I had no problem with the "made to order" way they do it, but since we have a function planned it just wasn't going to work for me and to please cancel the order. Which sent us back to (basically) "No. Have a great day!"
Horrible company, horrible customer service, and I am praying I see another of their ads on social media because this post is going in the comment section every time I do.
Review by Afwan5 months ago
Received my order Faster than I expected,and it is Awesome. Thank you so much for getting it done Quickly.
Review by Earthwise5 months ago
This company is the worst. I ordered a shirt and the quality of the material is horrible. Rough and stuff, uncomfortable. There isn't a CS phone number to call them. They make you go through their process for returns but nothing seems to work. They just keep sending emails to repeat the process over and over again. It's a huge goose chase. I will be disputing the charge $30 dollars for a shirt l wouldn't pay $10 for. Don't buy from this company. Huge disaster.
Review by Mandred5 months ago
Ordered 1 shirt received and was billed for 5 of the exact same shirt and now bonphone to reach them. I will get my $ or I will send them back filled with dog crap.
Review by Lappen5 months ago
I ordered a shirt for Mothers Day. Unfortunately, you can't read the shirt because the letters are too dark for that color shirt. I have tried for more than a week to reach customer service with no success. The company has a very poor system for addressing concerns. I will never place another order.
Review by Ylfete Laiza5 months ago
The daughter "poster" wasn't even a 8"10 size. Very misleading for $29.00+ will never order from them again!!!!! Shame on you for ripping people off
Review by Cumbernauld6 months ago
Ordered a TShirt for my husband...came within 8 days...Nice shirt...true to size...washed and dried it before he wore it...kept its shape and didn't notice any shrinking.
Review by Zlatian Nedi6 months ago
I have order several products very excellent professional curdious,knowlegble ,custom service.yes my last order was for my wife as part of a anerversey present. it was in the wrong color and she was very thrilled and loved it anyway. there represents reply quickly and apologize not a phony one a real heart felt one.i highly recommend and told all my friends to order from here...10000 stars
Review by Blockchain Derrow6 months ago
I ordered a wife coffee cup. It arrived in excellent condition, the print is crisp and clear, and the color pops. Many thanks to all whom have had a hand in this wonderful product.
Review by Moreau6 months ago
Very, very helpful in locating the top I was after just from a photo I sent them, also very quick response. I'm yet to receive the top but I'm sure it will be great