Connectwise sell is very slow and buggy, errors constantly popup. All the templates included are very dated - any changes required incurs a consultancy fee which is quite high per hour.
I would not recommend this product.
Review by Welsford7 months ago
The original desktop product was great. The hosted product has been all downhill. Super slow to navigate, constantly breaking requiring us to keep giving people more security privileges as updates break functionality on a regular basis.
Review by Northen1 year ago
Poorly designed product. Unusable API that lacks proper documentation.
Review by Ladysmill Mudure1 year ago
Slow, No Commission Structure, Freezes all the time
Review by Titifanue1 year ago
Great platform originally, but suffers stability issues. Constant errors lately with trying to do the basics. The cloud-hosted platform is very slow here in Australia, and support appears to only be in US time. We wait over 24 hours for a reply to every request.
There has not been a lot of encouraging R&D and feels a little like the platform is losing its shine.
Review by Loire Mendenhall2 years ago
Overall great app for our quotes. I would like to see better rich text controls (they seem inconsistent), easier methods to show optional items for customers with selectable checkboxes (seems to be tough to get consistently). I'd also love to be able to have Quosal/ConnectWise sync a product photo so I'm not keeping an increasingly-huge URL link of JPGs I maintain at our FTP for various products.
Review by Ainotal2 years ago
Doesn't really work very well at all. I think it will work well at some point in the future but right now it has a lot of holes for an IT Integrator to use effectively.
Small businesses and small integrators less than 10 people it probably will work fine.
Review by Eehya2 years ago
The program does not load all of the time. There are some features that have not been updated since the last upgrade, that existed in the previous version.
Review by Fredhk2 years ago
In the past Quossl Supporteas weak unless you were lucky and got a veteran who literally work miracles and left you feeling really satisfied.
Support on CW Sell is about the same
Chat assist never works so why don't you remove it.
Lastly why can't I copy specific lines from one quote to another?
Review by Vishwaradhya2 years ago
ConnectWise Sell is a great product and well ahead of their competitors, however, there is a still a lot of room for polish, feature additions and mature integration points.
Review by Gezzer Bonbrest2 years ago
I am struggling to realize the value in ConnectWise sell. I pay $278 a month and find it really hard to customize the product to get it to where we are happy with it. The software trades complexity for customization it's needlessly complex. If I had to guess, I will be canceling my subscription in the next year and moving to a much lower cost competitor with almost the same feature/benefits.
Review by Mamdiz Zunino2 years ago
Horrible support and way too many errors for a product that is by ConnectWise.
Less integration then Quosal yet you are the same company as ConnectWise now.
Review by Rugbyclub Batav2 years ago
It takes too long to get support or to have consulting work and projects completed.
Review by Sopia Moonstone2 years ago
Cancelled due to inability to assist with documents, expense and support
Review by Mdu2 years ago
The "review quote" function is so buggy that we have to make everyone an admin to not slowdown our pipeline. The bug is that after approval, Reps cannot send the quote even though it has been approved.
However, it is still my favorite quoting solution :) Fix the bugs ConnectWise!
Review by Olc Dujmic2 years ago
We have seen great improvement in the past year. If only ConnectWise could be the product sourcing with out problems. ConnectWise problem, not yours. ConnectWise needs to add HTML to product descriptions and a picture/image field in their database and then you could reference without having to atler.
Review by Dieufort2 years ago
I've been using Sell for almost 2 years daily. They are continually making improvements and addressing suggestions to improve.
Review by Msarrica2 years ago
Quosal has many ways to create the quote. The only way that fits our business is using the past from excel options. Etilize does not fit our business needs as majority of quotes receive special pricing. Also Etilize does not work with all distributors. There are still some function in Quosal that are not working properly. For example the peer review on recurring. it does not show recurring cost or GM. I also think that there could be some improvements, the reporting can be better and It would also be nice to know who specifically reviewed the peer review and not just an IP address. I know Quosal recently had an update which changed a lot from the Quote Setup view that was frowned upon.
I do want to add though in general we all love Quosal. The output of the quotes are very professional and we received many compliments from our sales team and customers. :)
Review by Easyview Pajarro2 years ago
Quosal does a good job of making a easy to read and use quote. I like a lot of the features they have added in the most recent SNAP release. However, we have had a lot of issues getting things to show up correctly. We've also often had the page lose connection with the server which is extremely aggravating when you've made large changes to a product and it doesn't save.
Review by Kessell2 years ago
Really nice people and software
Review by Ryzotilestar2 years ago
Known issues that effect our day to day operation and producing proposal do not get taken care of fast enough.
Review by Khizir McVey2 years ago
Quosal has been instrumental in automating my MSP pre-sales quoting process. Operating without Quosal would be extremely difficult.
Review by Links2 years ago
This product is absolutely fantastic - the best, most automated quote and proposal solution we have ever had.
ConnectWise Sell is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about connectwise.com.
4100 George Rd., Suite 200