We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error - internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract.
Fortunately, this was eventually reviewed by senior management and they decided to compromise on their initial position. We would have preferred a full refund given that we did not use the product but at this stage, we are happy to have received a partial refund and move on. We would consider this product in the future.
Review by Satminder7 months ago
i have a question they try to answered but they cant
Review by Apreel8 months ago
Conga provide the tools needed to quickly and efficiently produce branded, standardised documents from my Salesforce data. The button parameters available let me choose if my Salesforce users should have to choose a template, who to send it to/where to save it, what format it should be produced in etc, or whether I want to pre-set all these things so all the user needs to is press a button; further to this, I can use workflow to negate my user pressing a button at all, rather run Conga from a field state change instead.
Conga also have an excellent Support team. If you can't find what you need in their documentation, fire an email to the team and they respond very quickly, with what you need plus contextual examples of usage.
Review by Cameri9 months ago
Love the product and the support provided to keep it up and running. Conga has allowed us to revolutionize our end document generation and distribution coming out of Salesforce, seamlessly and effortlessly. Thanks, Conga!
Review by Sedeney9 months ago
Very helpful and great solutions for our business
Review by Tuyetnga Faka9 months ago
Conga's tools are useful, and their support team is always ready to help figure out how to make it work as you need it.
Review by Bafford9 months ago
Currently a customer and user of Conga. It is a great generator and a super awesome easy tool to utilize in document generating.
Review by Tuanna9 months ago
Support has been magnificent. I have had the product for one week, so my experience is limited but so far it is great.
Review by Margitte Knutz9 months ago
As my company’s new Salesforce Admin I was able to get up and going on Conga composer in one month. The training and resources available are great! And support has been there when needed and have always communicated efficiently through the entire process! Thank you for making my job easier!
Review by Amex10 months ago
Conga provided a modern digital solution to our antiquated paper order forms that allowed our company to move towards an integrated, online process that improves the customer experience.
Review by Rajgagan McManud10 months ago
Been a long time conga customer, I love the functionality it’s allowed me to create for my org.
Review by Rodelio10 months ago
Conga composer and Template management is easy to use and maintain.
Review by Vilhelm Hvid10 months ago
The Conga team is crazy helpful and supportive. They help bridge the problem -solution gap and work in a consultative fashion.
Thanks to Paul and team!!
Review by Bermarie Cruthoff10 months ago
We use the action grid! It works great when update sort, and search the data!
Review by Purvang Zatryb10 months ago
We have a good expérience with conga
Review by Dancinhomer10 months ago
Great product, use it for our daily quotation templates that helps our sales team streamline their work!
Review by Saybre10 months ago
Conga is easy to use, and the support system is great!
Review by Ianthemanwholovesbeds Garankov10 months ago
We have been using Conga Composer and it helped us tremendously in creating forms and reports via the tenplates we created. The one issue we have is hard coding values thru the button and it is hard to re deploy org to org as we have to manually change these values from org to org. I wish there is a better way pass these parameters so it will always get the correct value from org to org.
Review by Budtender10 months ago
Conga has transformed our business! We are now able to offer so many things to our clients!
Review by Anxhela Bitte10 months ago
Amazing product, amazing people, and the only doc company to go with.
Review by Deezel10 months ago
Great customer support and product runs like a champ.
Review by Cinstinna10 months ago
Great product, but there is a learning curve.
Review by Aafnmw10 months ago
Great company with excellent customer service!
Review by GailR10 months ago
Amazing product and support. We current use the composer and are looking at using the clause library and automated template selection. Working with Conga has been simply amazing. The product and the people we work with at Conga are top notch.