I have found comsource a pleasure to work with :-)
Review by Goksel3 months ago
Informative. Reminded me of timing and need to move to NBN. Explained the need for the new hardware and process very well. Answered my myriad of questions.
Review by Archdeus4 months ago
Andrew helped me through multiple issues and had us back up and running very quickly. He was very professional and understood how important it was to get things moving.
Well done Andrew!
Review by Paul4 months ago
Good prompt service
Review by Whiteline4 months ago
I have had a a very satisfying experience with Comsource, always ready to help and answer my questions.
Review by Sachdev4 months ago
Initial customer service and delivery of the first phone was faultless. When we went to expand the service, things really slowed down, invoices were not sent to us and then it took quite a while for the units to get configured and arrive after we finally did get the invoice to pay. Then after about 4 weeks the whole system fell over because the "4G failover" system was acting as the primary internet connection. The tech support and recovery were excellent however. The issue was that insufficient information was provided as to how the failover would work, no-one asked how our network was configured and no documentation was provided as to how the failover should work. The VOIP service itself is excellent and so is the support team, so I would use these guys again.
Review by Bartoz4 months ago
Whenever I've had a problem with my service Zach has contacted
me and advised when and how the problem would be solved.
Review by Rickshan4 months ago
customer service has been great but there have been some down times in the NBN availability
Review by Klodjana4 months ago
I have found the comsource experience positive with our dealings.
Review by Navcomic Zivich4 months ago
Quick response to queries. I am always able to get through or received a call back quite quickly.
Review by Yorkshirebloke Sparham5 months ago
Great service, very responsive and saves having to deal with the red tape at Telstra, all of this and you get the same network for a fraction of the price. Comsource works well for all my business needs.
Review by Verdie5 months ago
Always available to answer any questions in a professional and timely manner, would recommend.
Review by Krees5 months ago
Comsource always seem genuinely concerned when we have problems and commit to fixing them in a timely manner.
Review by Cycosport5 months ago
If we have ever had any issues they have always been resolved quickly.
Review by Alpona5 months ago
Fantastic Service! Help is just a phone call away and Response from Support is great!! Thank you
Review by Tennya5 months ago
We were setting up a Coffee Roasting business and wanted a solution for telephones and internet that can be run without having to install data cabling, etc. and at a good price. Comsource provided all this and our Account Manager provided great service. We had a few issues initially with installation as the property had never had internet supplied but that was more an issue with Telstra as opposed to Comsource, but now that we are up and running our system is working well.
Review by Uwej5 months ago
Throughout the whole process, Zach has been great in explaining the whole process from switching from ADSL to NBN and VoIP. Also IT was excellent in keeping me informed when things were happening.
Didn't give a 5, only because I wasn't aware that in between switching over, I was paying for old system and new system until it was trunked? over.
Review by Jeffu5 months ago
Zac has been instrumental in helping to transfer to NBN
Review by MrAlesoreus Barbocz6 months ago
Service has been good the only problems we are having is our ping rate is slow along side our speed not being the best. I understand the service being slow is due to NBN and not comsource directly.
Review by Stefay6 months ago
Always available to take my call and ready with a solution to my questions.
Review by Tenz Liscio6 months ago
Very easy to deal with. Great service.
Review by Nick Glumm6 months ago
Zach has been nothing but helpful, kind, understanding and so polite. I appreciate everything he has organised for us and our business recently.
Review by Lautice Phiilippines6 months ago
Comsource is good. Although shame they have to still use infrastructure controlled by Telstra. Comsouce provide pesonal service and promptly. Price point is good, and always willing to discuss options with your telecommunications needs.
Review by Orangevending Yemjala6 months ago
Everything works well
Review by CherlotteStu6 months ago
Great customer service. Always prompt in resolving issues. Friendly and helpful staff.