had a VPS at snowVPS and after 180 days, they shut down my server and would not give me a refund. They told me it because my server ran at above 80%. I go to lowendbox.com where I found the snowVPS site and noticed that all the sites are actually just "resellers" of colocrossing. Good thing I was hosting anything super important. I got a new openVZ VPS from megezonehosting (which is also colocrossing) and the support is terrible. it took them three days to inform me or where the VPSmanger was (which is not linked anywhere in the control panel)
good thing SnowVPS only got $36 from me (3 year @ $1/month)
and i only got one month from megezone hosting for $2 and will not be renewing my services.
I also noticed that their resellers websites seem to go down at the same time my VPS would lose connection. I was running a small personal email server and it would lose connection for 5-10 mins at least once a week if not more.
GARBAGE. RUN FAR AWAY
Review by GamingNotInLife3 months ago
Bad support, bad services, stay away from this provider.
Review by Kostova4 months ago
Very bad experience. Slow speeds. Disconnects. SparkVPS is a reseller of ColoCrossing provided servers. Terrible customer service. They ignore your support tickets for months. Do not purchase their 'package deals' or 'specials'. It's like paying for garbage that causes you a headache.
Review by Somphane7 months ago
We are doing business with ColoCrossing from 2012. They are fantastic guys and very professional. Their staff is also very skilled.
I definitely recommend them!
Review by Anybatts7 months ago
No SOC audits in several years, sales staff who wont return your call (after you sign up), and all ipv4 space that is blacklisted with other networks. Google search for ColoCrossing and you will see how many people have been abused by their clients.
When I tried to terminate my services they played games and gave me a run around. Good riddance...
Review by Xhejs7 months ago
Low cost and secure co-location services. It would be hard to provide the redundant HVAC and power plus network and security at a lower cost doing it yourself.
While we do our own server management, ColoCrossing notifies us if they notice servers beeping or anything out of the ordinary 24/7.
Review by Lenworth7 months ago
Service was awful, systems were broken, they tried to charge me for things I never asked them to do. Find another provider.
Review by Brandito Vestgard7 months ago
I have been dealing with Colocrossing since 2010. Had excellent experience with them so I would refer them to anybody looking for colo / dedicated hosting service.
Review by Sybila Tabaja8 months ago
This company will help you at midnight, literally. This company always keeps their servers running and is honest with you. They are responsive and willing to earn their money. One of the best hosting companies in buffalo.
Review by Litz8 months ago
I have been running a small ISP since 1995. I have had a lot of different versions of my servers and I have worked with a lot of ISPs.
I used to have an outside sys admin. A couple years ago, I wanted to move to managed hosting, so I went to Siteground. When I asked for root access to my server, they stopped giving me support.
ColoCrossing took me under their wing and built me a server that was faster, lest costly AND they give me the support I need while giving me root access to my server. Also, they provide me with some additional services for preventing DDOS attacks and maintaining email reputation that I did not even know existed.
Specifically, Nick (my rep.) has been outstanding in building and then working out all the little details that go into getting things just right. I cannot thank him enough.
I sleep better at night knowing that my servers are in good hands.
Review by Bethpaxo RoofeWoolcock8 months ago
Review by AnSe8 months ago
Although there were a few hiccups and misunderstandings during deployment which is understandable given the nature of the work, their support staff is impeccable with response times that range between 5-15 minutes even during the weekends.
They are extremely accommodating and we would highly recommend them to other companies.
Review by Thomki8 months ago
With a 1 year contract commitment and numerous billing issues to me it just wasn't worth it. When so many others are a month to month. For the required commitment they offered really nothing better than anyone else.
Review by AugmentedLife9 months ago
Review by SnK9 months ago
The most important part of any Colo company is that when a problem arises they work with you. Sometimes it is not always perfect, but they work with you to get as close to perfect as it can be. *THAT* is why I will continue to give them my business.
Review by Fugen Seifrick9 months ago
Excellent Customer Service with no downtime!
Review by Mozetta Derrow9 months ago
We've been lucky enough to use ColoCrossing for many of our projects. Support has been quick and having a dedicated account manager can really make the difference with billing issues.
Reliability wise, ColoCrossing is excellent. I can't say that I recall having any downtime in the past year.
The network ColoCrossing offers is great! Fast routes and consistent latency - definitely holds up to the premium network advertised.
Keep up the great work!
Review by Shairon10 months ago
Very good support and professional staff. We like ColoCrossing.
Review by Monike Amerian10 months ago
I am leaving a bad review for this company due to outright false claims and advertising through their website LowEndBox.Com which is clearly listed as part of the VSNX companies.
The issue is false and misleading claims on this website but not allowing comments disputing these claims on same website. A case in point:
"SparkVPS‘ own Dylan has recently shared with us a flash sale they are running on KVM VPS’s in their Dallas and New York datacenters"
SparkVPS does not own or operate a single datacenter. They are a reseller of ColoCrossing services and any posts claiming otherwise are false. As these posts are not made by the companies but by the website operators (also ColoCrossing) they are well aware of this as well as the fact that almost EVERY offering on this website are ColoCrossing customers.
As they knowingly posted this false/misleading claim willingly it makes one wonder how many other times they have put misleading or false information in their posts to encourage business with their customers.
In addition they filter and block reviews they seem to deem unsatisfactory as they did my post questioning this information
Review by RobinMack11 months ago
best support and good quality
Review by Kemei11 months ago
One of the best dedicated server provider and colocation service across the globe.
Review by Hangars11 months ago
Awesome customer service and uptime rates. 100% uptime in the past 5 years I've been with them.
Review by Emlart11 months ago
While the service provided was never problematic, when we cancelled our service, we were billed for 9 months after the cancellation. Many attempts were made to secure a refund of the overbilling and to date, we have not received a refund.
Review by Raviyar11 months ago
Excelent service and great uptime! never had a problem with my server and support is fast.
Review by Wilfredo11 months ago
Colocrossing.com sponsors systematic scam by offering servers via lowendbox.com
They operate by selling customers annual, biennial or 3 years server plans via puppet companies. Once customers prepaid for a year, 2 years, 3 years of service, the company will oversell the server. Customers will never get the server resource they bought in the first place.
Once the customer is longer than 180 days, the maximum protection offered by PayPal, the company will terminate the server. Customers who lost money won't get their money back because of 180days.