I have bought several fabulous items from Collectic Home and my friends always compliment me on these selections - from a sofa, chairs, and artwork. The whole store just inspires me because everything is so cool. I have never had a problem with anything I have purchased over the years. Go and check it our for yourself!!
Review by Alapping Dacres3 years ago
Saleswoman Eleanor was very helpful in selecting fabric for a headboard that was outside the headboard manufacturer's sample fabrics. She didn't give up.
Two men who installed the headboard were great too. Allowed me time to vacuum under the bed!
Review by TheGods3 years ago
What a great variety!
Review by Delceta Toub3 years ago
I was looking for a furniture store that truly cared about its customer and would go the extra mile when needed. All I can say is that I feel that the staff at Collective home fit that description perfectly. The entire crew is friendly and efficient and respected my needs and my budget. They were more than willing to work with me on the delevery of my furniture and the delevery crew were nice, curtious and respectful to my house and my new furniture.
Over all, I can't put a single finger on any point of my experience. Everything from finding the right furniture to purchasing it, to getting it delivered, all went above all expectations. We did have an issue with an office chair, but that only gave Collective Home yet another opportunity to show just how high they value your business and respect your personal needs. We came to a reasonable solution that was fair for everyone and I was more than pleased.
I'm looking forward to my next purchase and Collective Home has certainly earned my loyalty.
Review by Shermia3 years ago
My salesperson was great - 4 custom covered barstools. Delivery truck came nearby & met us - excellent. Love our stools.
Review by Sohida Sorridi3 years ago
Our shopping experience was an absolute pleasure. The sales person was helpful, cordial, attentive, and knowledgeable. Even the delivery people were delightful. I highly recommend Collectic Home for your furniture shopping!
Review by Veerbeek3 years ago
This upscale shop offers unique pieces at a range of price points. The staff will be as hands off or as involved as you want. When we were deciding on a wall hanging, we were permitted to try it at home and return it if it didn't work for us. Turned out to be a great piece for us and we had gotten it for a fantastic price.
Review by Gert Mirolo3 years ago
We go in to your store and we are greeted by our first names! Awesome experience,as usual.
Review by Eucalypta Envent3 years ago
I have been buying from Collectic and it previous incarnation, Eurway, for many years. I have always found a good bargain there. Lauren has been helping me over the past year as I have stumbled over myself furnishing my house and she has been more than patient with me. Overall an excellent experience.
Review by Bafford3 years ago
I was working with Collectic Home for a project with one of my client!
The service was wonderful, the team really friendly and professional, the furniture outstanding!
I will definitely will work again with them!!!
Review by Melasia3 years ago
We've bought several furniture and accessory pieces from Collectic and couldn't be happier with our purchases. The staff is extremely friendly, knowledgeable and facilitative in finding and ordering items not on the showroom floor.
Review by Marsley3 years ago
I can also find what I'm looking for at Collectic, and the help in the store as well as the delivery are wonderful!
Review by Reama Kitis3 years ago
Collectic Home carries interesting, modern furniture lines and fun decorative pieces. I have gone to other stores in the "furniture district" in north Austin, and while you may have more choices at the other larger stores, Collectic has picked only high-quality products. The staff are very friendly and helpful and get to know you by name. Many of the pieces are pricey, but luckily they have great sales. Living near Bee Caves and Mopac, this is a really convenient and lovely store to have in our neighborhood!
Review by Janicesilver3 years ago
The staff has been extremely friendly and helpful every time I have visited the store and the selection of furniture and art is awesome - very current styles and lots of selection! I purchased two garden chairs and they were ready for pick up within a week and the quality is terrific.
Review by Mitcell3 years ago
Love wandering through Collectic Home, gathering ideas but also finding one-of-a-kind items for my home.
Review by Wck3 years ago
I ordered two Euroway swivel chairs and a matching ottoman from Collectic. I think I mostly dealt with a person named Genevieve.
The pricing seemed fair, my order came in during the correct timeframe, everything was as I wanted it. I picked it up at their warehouse over off 71 outside of I-35, and the warehouse guys were very sweet and helpful.
So, I had a very positive buying experience and they've earned my trust. Whenever I need things with more modern lines, I'll give Collectic a try again.
Review by Maulosi Siebeneck3 years ago
The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.
Review by CustomerTHM Penney3 years ago
this store is full of surprises & the staff is friendly & knowledgeable ...i have to stop in every couple of weeks to checkout the great ideas for the home.
Review by Wyndie3 years ago
I've bought a number of items from this locally-owned boutique shop in Rollingwood over the years and it's always been a great experience. All the salespeople are well informed and helpful, but not overly so--for independent shoppers like myself, they provide just enough assistance for me to make a clear, smart decision. Products have been excellent quality at a fair price. A much more pleasant experience than shopping at a big chain store--I check them out first whenever I need anything.
Review by Karamullah3 years ago
I loved my experience with collectic. The furniture is beautiful.
Review by Shatzy3 years ago
I received a broken desk and the replacement took a long time to arrive. They were kind and gracious. I added something else to the order with the arrival of the new desk and they said the desk was on them. They did their best to keep their customer happy. I highly recommend their products and services.
Review by Reviewr3 years ago
Beats on-line. Here's why. It is hard to shop online due to the differences in color on monitors so even though I can find same or similar stuff online, I can't be assured of color and sometimes scale of print or piece. And I don't want to self assemble (or rather, have my husband assemble). It is also nice to have someone with design cred and experience offer input so that I don't go too wrong or so that I'll step outside of a comfort zone. For these reasons I shop in person for most items. Collectic is competitive price-wise with on-line. We used Collectic almost exclusively for a 2600 sq ft 3 BR 2 Bath condo vacation home. Christi was fantastically helpful and we got all selections done in 3 hours.1 problem after delivery but we dealt with it. Good delivery crew. Spring 2016.