One item was missing from the order. I have rung Coconut Merchant who have apologised and are shipping the item out to me by return.
The delivery firm Parcelforce was very rude, banging on the front door window which caused it to shake, then arguing that he'd only tapped the window. Wouldn't use them again!
Review by Produktioner1 month ago
Excellent service and quality assured.
Review by Hevz2 months ago
Friendly, quick and prompt.
Review by Batteroni2 months ago
Easy website to move around, information clear, delivery very good. Lots of coconut related items to try.
Review by Avenir3 months ago
We have just started using Cocunut Merchant as a wholesale supplier. They have been brilliant in every way and great products. Some of our chefs are from Sri Lanka so it means quite a lot that some of the profits are going back to the coconut farmers.
Review by Modav Uthayan3 months ago
Easy to order, delivery quick and quality of the product excellent
Review by Duvshy3 months ago
It was easy to place the order, and it arrived very promptly. I have bought both items before, so I knew the quality would be good. Was just keen to find a continuing supply (since I tried to do my bit for High Street shops and used to buy locally - and then the retailer stopped stocking them ! ! ! )
Review by Redk Tordengaard3 months ago
Great service and speedy delivery.
Review by Derrol4 months ago
i've just had my first order and I love everything. Personally, I think the coconut oil and turmeric oil are good value and high quality, the coconut butter is in a block but has already helped me make an AIP apple cake, the dessicated coconut is wonderfully fine and I adore the toasted coconut flakes. I would recommend the 500g bag of toasted flakes/chips rather than the 100g bag as otherwise they won't last as they are too moreish. I totally love that their products are ethical and organic.
Review by JMainsky GoodPoint4 months ago
Absolutely brilliant service and top quality products! Highly recommend!
Review by Jabed Orser4 months ago
Always quick delivery and excellent product. Got a free gift this time too.
Review by Mackenzy4 months ago
There are many brands out there supplying coconut oil however this is by far the best, not only is the product great but so is the service. I give coconut merchant 10/10!
Review by Tzvetelina4 months ago
Always very friendly order placing on the phone and prompt delivery.
Very pleased with Coconut Merchant.
Review by Cooo4 months ago
Your sales assistant, Charlotte was very helpful and friendly on the telephone. Thank you
Review by Araujo5 months ago
Use it as an after tattoo care.
Easy to put on skin & smell good.
Review by Veracruz5 months ago
Well packaged and delivered on time.
Review by Tarcan Selv5 months ago
The best coconut oil I've ever had
Review by Senechal Clift5 months ago
Thank you for my order great service and great products I’m looking forward to trying you jack fruit !!
This is our second order of water melon juice which we love and really healthy too !!
Love your website lots of fabulous recipes!
Review by Louin5 months ago
Everything was perfect! Thank you so much! I recommend!!! For sure!!
Review by LaCorrie5 months ago
as a customer i want this business to grow because their products are really good, different, and the people behind it too.
Review by Paul Dempsy Mycoe6 months ago
I have bought many products from theese guys over the years, amazing quality and very reliable, outstanding service, recommend them to anyone
Review by Ericot6 months ago
Great service and very fast shipping. I'll definitely buy again thanks.
Review by Jedye6 months ago
Initially item missing from order - quickly resolved with fabulous staff, cannot fault the service and response, so will definitely be back! The quality of a company I think is shown when things don’t quite go right and how they react - coconut merchant brilliant :-)
Review by Astrum7 months ago
Really nice people to work with customer service is just brilliant its high quality products and I would definitely recommend to others I get the 1l of coconut oil per month it's amazing
Review by Tashay Sharapova7 months ago
Fantastic products and exceptional customer service.