Great service - the offending airline would not respond to my requests for compensation but Click2refund got me sorted. It was a very easy online process.
Review by Baldestamon1 month ago
Great! Quick and efficient. No paperwork to do on your own. I highly recommend the firm.
Review by Yulene Catchup2 months ago
Excellent and great service!!! I got my compensation very fast! I am really very happy
Review by Thaibu2 months ago
Got my refund, with little hassle or work. Great company would use again
Review by Chuntanee2 months ago
Excellent service!! I had canceled the flight and rescheduled for 3 days later. I didn't think anything could be done about it !! But I contacted them and just by giving them all the information, they took care of everything. And they got a very good compensation! Highly Recommended!
Review by Emaz2 months ago
Our flight from JFK to London was delayed and we missed our connection to Rome. It ruined our holiday, we couldn't cancel our hotel bookings and still had to pay for them. I applied for compensation myself but to my best efforts, I couldn't get anything on my own and got declined by the airline. Simon from Click 2 Refund was very helpful, I never imagined it would be this easy, they just got my tickets and asked a few more other things. They got what I couldn't in four weeks. Very promising company, I will recommend it to all my friends who have problems with their flights.
Review by Laanna2 months ago
My experience with Click 2 Refund has been fantastic. I never thought it would be so easy. Special thanks to Simon for playing an instrumental role & getting my claim approved from the comfort of my home. Thanks Simon & team!😊
Review by Adellya2 months ago
Thanks so much to Click2refund !
Jamies was amazing as a customer support agent, my emails were answered timely and I was provided with all the information.
Review by Goldele Bohatch2 months ago
I could not be more happy with this incredible service. I wanted to make a claim against TAP (Air Portugal) and after some back and forth with them and a bunch of red tape I was getting a bit frustrated, especially since this was taking up quite a bit of my time. Click2Refund actually reached out to me when they noticed me tweeting to AIR Portugal asking why I couldn't make a claim using their online form (bugged website). After reviewing Click2Refund on Trust Pilot I thought hey, why not?
I would absolutely both recommend and use Click2Refund again. It's risk free since they guarantee "no win no pay" and it was entirely worth paying the 25% of the refund to just click a button, sign a few forms, and then sit back and relax. A couple months later I got an email from Simon with news the claim was successful, who was also very forthcoming and professional in all of our communication.
I wish more businesses operated the way this one does, the world would be a better and more efficient place for it.
Not: this review also appears on Google, and was copied over from there to save time, but it is an authentic review from a real customer.
Review by Chicky2 months ago
For me the process was very fast. Simon was dealing my case and he handled it very well. I am happy with the solution. Thanks click2refund !
Review by Nazena3 months ago
Excellent! I just got my money back and it feels really good to get a compensation for a 8hdelay with SATA Airlines. The best thing is that it is very easy beacause the comunication and process is very clear and understandable. The very friendly team of Click2refund is answering within 1-2 days. Very Reliable! Thank you!
Review by Maryrse3 months ago
Excellent service with 1 key contact to liaise with. Simon made the process very easy. I had previously pursued this with another company and given up as they didnt liaise properly with me over submitting documents and it just went dead. Simon helped and made it simple and several weeks later, I got the compensation due.
Review by DTums3 months ago
My wife and I experienced a 5 hour delay on a recent flight to Europe. No explanation was provided by the airline. Upon our return, I became aware that compensation may be available for up to 600 Euros a person. A friend informed me of the Click2Refund service. I contacted C2R online, providing our flight details and received an immediate response. We moved forward with a claim, and within two weeks I received an online Interac funds transfer for the full compensation, minus the agreed upon commission. I couldn't be happier with the service and the result. A completely hassle free experience. Would certainly use their services again.
Review by Rompec3 months ago
Amazing result for my family! We had our flight from Scotland to Halifax cancelled at the last minute by Westjet. They put us on a flight 27 hours later, so we lost a whole day of our big trip to Canada (that was only 10 days long to start with) so losing a whole day felt really sore. We got over it and had a great time. A friend of a friend pointed me to C2R and after we got home I thought it was worth a shot, so I filled in the forms, which didn't take long, got immediate communication from Jamie and Simon and they went to work! Well, the result has been incredible! It all seemed a bit "too good to be true", I was very skeptical, but it really worked! We will now be having another trip back to Canada much sooner because of it! Thanks for providing this service and lets hope the airlines realize they can't mess with people like they do!
Review by Pagel3 months ago
I got the chance to communicate with Jamie S. from click 2 refund. Jamie was very professional and solved my case within the promised time frame. Everything went so smooth. I totally recommend this service!
Review by Lisong Hormachuelos3 months ago
I had experienced a delay in an Air France flight from Amsterdam to Houston. Several other companies told me that I'm ineligible for a refund as the delay was weather-related. But Click2refund was able to get me compensation. Simon is very good and the process is hassle-free.
Review by Sztaniszlav3 months ago
Click 2refund best company to help you with a compensation claim, excellent customer service and I got my compensation without any problem
Review by Acinonyx3 months ago
I've tried thousand of times contact Lufthansa and I've never heard back from them. If it wasn't for Click 2 refund I would never get any kind of reimbursement. I had a great experience.
Review by Jennnifer3 months ago
Happy with the service. Got a decent compensation with their help.
Review by Rouyah4 months ago
Excellent service with quick response and awesome customer service
Review by Ronalr Drale4 months ago
I used click2refund because of the terrible experience i had with Lufthansa. It hasn't even been a month since I filed a claim with them and I already have the money in my account. Thank you!!! I will definitely recommend this to my friends.
Review by JANbo4 months ago
The most fantastic service ever!
These people went above and beyond for me. I contacted them about 8 months ago and they kept fighting for me. I had lost hope about 2 months in but after 8 months I got an unexpected email that they had won my case.
I received my money and for 8 months of fighting for me, they took almost no money. Customer service above all for this company.
Love them, recommended it to everyone I know. Will use it in the future as well!
Review by MacNet4 months ago
Quick and timely and I have received my promised refund thank you !
Review by Vladena Quuu4 months ago
Great service, and very responsive. I definitely would use this service again, if needed. They have earned my trust.
Review by Webshopper4 months ago
Excellent service and really prompt assistance. I would highly recommend Click2refund over other well known services in this field, such as Airhelp. Click2refund was a lot more transparent and efficient, and really spoke up on my behalf to facilitate the whole process. Thank you for the fantastic experience.