There is nothing wrong with the water tests; however, I should’ve really read what I was getting. I got a bunch of tests that I had to conduct myself. Great it each test tells you a result but is my water safe to drink? I still don’t know. I’m going to still have to purchase a water test where I send water samples out to a lab and get results with actual numbers not just color charts.
Wish I didn’t waste my money on this. Not really what I was looking for.
Update: company wrote back stating that someone would get in touch with me shortly (9/24) to return the unused tests. Still waiting (10/6) ... I’m not impressed with the product or the customer service at this point. I’m going elsewhere to get my water tested.
Review by Physique2 weeks ago
Great system & great customer support!
Review by Phildon Urosa1 month ago
The water testing kit I purchased worked as advertised and produced the expected results.
Review by Rhodella Outis1 month ago
Great prices and excellent customer service!
Strongly recommend this guys!
Review by Gyhukingo1 month ago
Just got system installed. Fast shipping. Clear instructions. I will use the help line if needed.
All looks good and is working as designed.
Review by Mushko1 month ago
I bought this chlorinator to treat smells in our otherwise clean well water. After my diy installation was complete, I set the chlorinator at its lowest setting. In minutes I had a strong chlorine smell coming from every tap in the house. After 24 hours I bypassed the chlorinator and let the water flush from the pipes as we used them over the next day or so. A week has gone by and my smelly water hasn't returned. I'll continue to use the chlorinator this way, on again/off again, if the bad smell returns. My wife is very happy woth the results.
Review by VaastheRetailer1 month ago
I was surprised at how rapidly the store responded to my order. I haven't hooked the tank up yet, don't know how it will work, but everything is on hand and the instructions are clear.
Review by Vermeer1 month ago
The items I ordered were maintenance items that I have ordered in the past. Arrived well packaged and in good shape.
Review by TeknikalRift1 month ago
Product was easy to install. It solves the stinky well water problem within hours . Very satisfied with the product. I think every farm on the block will end up with one. I enjoy not having the residual effects of a chlorine system.
Review by Kristians Jauréguiberry1 month ago
Great experience shopping with clean water store and the installation videos were ridiculously easy to follow. Supplying parts and knowledge like this is perfect for anyone doing household DIY repairs.
Review by CampoV2 months ago
Promised 2-3 day priority mail shipping, ordered on Tue, shipped Wed, arrived Monday of next week. Not sure how i get 2 or 3 days out of that.
Review by JayBee2 months ago
Had everything I needed at a reasonable price
Review by Azir2 months ago
Tests were not very informative. One did not have everything needed to complete the given test. Learned nothing other than how to blow $30.00. We have problems with our water so I have turned to the state for their help
Review by Abdelrauof2 months ago
The shipment arrived a day late but that's our good old USPS.
The test kit was everything that I was expecting. Easy to follow instructions. My first test even matched what Culligan did for me.
Review by Leisley Chapoose2 months ago
I purchased a spin down filter to eliminate bad smelling water from my son's house. Installation was straight forward, good instructions with the unit. Smell is gone from the water. Time will tell how often we'll have to perform the peroxide treatment to the hot water tank. Very satisfied.
Review by Naveaux Njalwe2 months ago
The item was processed and shipped promptly and after receiving item online help was alright
Review by Ardwight Pranada2 months ago
fast service with a large selection of products
Review by Immiee2 months ago
I did not get the parts I ordered. I called the phone number on the recipt included in the box and I have yet, 8 days , to get a call back as the recorded message says I will.
How can I get the correct parts?
Review by TLouise2 months ago
Always helpful and full of knowledge!
Review by QPDoll2 months ago
£74.20 got charged to my account for a purchase I haven’t made .
Payment was made for a purchase already. Another online gimmick.
Certainly I canceled that “recurring payment”
Review by Gymjoey Dhdhsj2 months ago
I got proposals from several companies before deciding to purchase from Clean Water Store. The Clean Water plan was the most comprehensive and thorough, The tech support has been prompt and of excellent quality. I recommend them very highly.
Review by Mawadah Jothinath3 months ago
Ordered what I needed, it showed up in 2 days. Excellent
Review by Nellu3 months ago
Great service fast and vert easy
Review by Patrizia3 months ago
We found the Clean Water Store folks - particularly Demian Ashley - one of the sales engineers - to be refreshingly and wonderfully helpful. Our small community has had very negative experiences in the past with other vendors and their 'cheap' products - so we are very hopeful that the J-pro-22 will make things for us a LOT better going forward. Demian is a good listener and a teacher - he explained the chlorination 'calculations' and how it all should work very patiently.