Shipping was great. Received order very quickly. Razor, the stubby safety razor, was not functional. The blade is pressed too close to the unit and cannot shave. No way to adjust razor height. Classic soaps are difficult to lather relative to others I have used. Note how their web site's product ratings are all five stars or nothing. It's because they won't post negative ratings or comments they receive. Wish I had spent my $50 bucks elsewhere.
Review by Nirva Brownen9 months ago
I received my Grandfathers straight which is a hundred years old and had been sitting around in its original box for 70 years so as you can imagine it needed some TLC. After contacting Classic Shaving via email with pictures, they insured me that they could restore it. All I can say is wow night and day difference no more surface rust nice and I mean nice edge. I look forward to many shaves with it, have only used it once since I received it back yesterday.
Review by Shay Beukelaer11 months ago
I have nothing bad to say for Classic Shaving. I entrusted my 50+ year old Boker King Cutter 5/8 straight razor to them to polish and hone. The results were beyond what I was expecting. With no stropping straight from the wax paper wrapping one pass on each stroke. Definitely earned this barbers' life long business.
Review by Ildy1 year ago
I reviewed Occam's Razor on the Classic Shaving website a number of days ago. The review was only 2 star on their new razor and they did not post this review on their website. I can only assume they only post favorable reviews which misleads the customer into buying a razor that has only good reviews.
For those people who want to buy from this website, be careful of the reviews. They only post what they want you to see.
Update March 6, 2018
They have now posted the review. They did make a comment back to me on my suggestion that they provide the buyer with an opportunity to buy a case for the razor. They suggested that the paper case that they shipped the razor be used. Anyone know that paper breaks down with small amounts of water over a period of time. It seems like a rather silly statement made by the company.
Review by JeffRome Derrow2 years ago
Always excellent to work with. Fast shipping and great packaging. They took the time to call me to verify the stand I ordered was for my current razor or the razor I just ordered. Saved me a non functional stand and switched it out... Thank you.
Review by Bobbazz2 years ago
I purchased a razor/brush stand from this online vendor, but discovered upon receiving the package that my Dorco razor handles are too wide for the stand. I rewrapped the brand-new, never-used stand so I could return it. The website has NO information on return policies, so I emailed to ask how to initiate a return. The response was a curt email stating that they give no refunds, and a link to their 'policy' that is nowhere on the actual site navigation, only via the link you get from them AFTER the sale. What is most pathetic is the email comes from "[email protected]" which is a complete oxymoron! Customer service usually means providing a reasonable refund policy, not taking the customer's money and then thumbing your nose!
Review by Uselyn2 years ago
This was to be my first purchase with Classic Shaving. Placed my order 1 September and the order still shows unfulfilled with my $340.94 showing paid. Sent several emails with absolutely no response from them. It has been almost 2 weeks with their head in sand. Extremely poor business ethics.
Review by Slowdog2 years ago
I love the product, but getting anyone's attention can be problematic.
First - my order got lost and I waited 10 days.
Second, I've tried to call and reach someone, but the phone rings on one line and no one returns call on the other.
Pray for an amazing product or you'll be stuck with a very expensive items that can't be sharpened or fixed.
Review by Nayer2 years ago
They lost my case that goes with my straight razor which was extremely disappointing. The razor also came back drenched in oil saturating the scales and everything, dripping oil like they dipped my straight razor in a quart of oil. All in all, I had an extremely sloppy experience which is exactly what you don't want for your straight razor. I would give them zero stars if I could. SERVICE YOU CANNOT TRUST is a service you should never use. Don't invest in regret.
Review by Lap3 years ago
only one week to wait delivery to germany, the King Cobra is very nice shave well and is good processed
Review by Sadiyo Montey3 years ago
I ordered the Dovo 5/8 straight razor and paid for the blade to be professionally sharpened. Unfortunately, a sub-par blade arrived with a significant imperfection for one that was sharpened by a professional honemeister. I simply asked for a refund of the sharpening price and received what can only be described as rude, condescending, and holier-than-thou e-mails from the customer support supervisor. When I called I was told that my only recourse was to send the blade back to the "professional" honemeister to have it re-sharpened, the same person that messed it up in the first place. I was told that there was no person that I could appeal my issues to, and that the customer support supervisor had the final say.
Unfortunately, according to the customer service representatives, there was no place that we could meet in the middle, and there was only one option. In my view it is the principle of the matter, that I received a product that was sub-par, and subsequently, received even worse customer service. Its hard to think of a time when I received worse customer service.
Review by SmartFella3 years ago
I ordered a vintage straight razor and was very pleased with the product. Exactly as was advertised, and delivered promptly! Will certainly not hesitate to do business with them again...
Review by Venkateshwaran Goymer3 years ago
Actual customer service versus automatic fill and ship. (Hard to find people in today's digital world). I will place more orders with this company in the future. Items also make very nice gifts.
Review by Haeseung Hinzo3 years ago
I ordered one shaving soap and the company packed another complimentary bar in the order. I was really surprised by that. They must be proud of their product to do that. I've used the soap with good shaving results.
Review by Rosiini Derrow3 years ago
First time for a purchase of a safety razor set 1 razor 1 brush 1 soap and stand and 1 blade pack all of which are well made and look great in our bathroom
Review by Madhveen Margavage3 years ago
Very quick shopping, amazing price and the quality is well above what I was expecting.
Highly recommend to anyone.
Review by Epidj Yusupov3 years ago
Is all perfect from site and customer service many thanks, the only problem is the italian custom for the time of management.
Thanks and regards
Review by JDWarren Campa3 years ago
Easy shopping process, reasonable shipping. I got the 3" strop with linen and leather by mountain mike which arrived in a few days. My one complaint would be that I would have preferred that it shipped flat instead of folded in two places. A quality strop should be kept flat or at least rolled so the leather doesn't crease. With use it should smooth out but there is a noticeable crease. It is a quality product but don't buy it if your new to stropping. You will be sad if you nick this beautiful piece of craftsmanship. It does a nice job on my Fromm razor; maintains a truly clean, sharp shaving edge.
Review by Taobao3 years ago
Well over the years I have received many comments on my moustache, mainly due to the Pinaud product. I have however in one of my earlier orders received a tube of the wax that was solid, tried to lay it in the sun to soften but it remains firm.
Review by Rochel3 years ago
Outstanding products and service
Review by Rejyna Ikhianse3 years ago
Selection is good. Descriptions are accurate. Checkout was easy. Shipping was fast. Everything arrived in good shape and exactly as described.
Review by JWilson Giadala3 years ago
Very pleased and highly satisfied with my purchase. Shipping was fast and it arrived quicker than I expected. Items were exactly what I ordered.
Review by JanetD3 years ago
Dad liked all of the purchases this time. Be careful when picking out a mustache wax scent, it goes right under thier nose.
Review by Sherbert3 years ago
I ordered just a shaving brush almost a year ago. It was out of stock and back ordered. I completely forgot all about it. The other day, I get this package in the mail, with a note explaining that the brush I ordered still hadn't come it, but here was a more expensive brush, at no extra cost, and as a bonus some free shaving soaps. The people at ClassicShaving.com went above and beyond what they had to. That's amazing customer service. I can't recommend them enough!
Review by Lansky3 years ago
Classic shaving is a wonderful company. Great array of fine products, at reasonable prices. The shipping time fast. All being said, classic shaving provides a fantastic shopping experience.