Have used this professional company on several occasions for boiler installation and I am very happy with them. On the last job, the service from start to finish was once again excellent and the workmanship of the installation was of the highest standards.
A friendly modern company with old fashioned British values.
Review by Emly2 years ago
I am extremely pleased with the new boiler installation work City Gas Services has done for me. The initial survey and advice was great, the pricing was competitive, every one of the staff, whether on the phone and on site, was professional and courteous, and the job was done without delay and very efficiently. During the installation I was kept up-to-date on all matters and my opinion was sought to ensure the job is done to my satisfaction. I would recommend them as the number one choice in London in a heartbeat.
Review by ChristusMorki McNasser3 years ago
From the moment I spoke to City Gas Services I knew I was in for a different experience compared to all the other companies I had called. In a nutshell, the other companies told me more about what they couldn't do for me rather than what they could. City Gas Services were completely different, they were very clear about the job, the process and procedure, right down to the name of the engineer who would be doing the job. On the day of the job Chas arrived bang on time, he answered all my questions and was very reassuring about my concerns. I even had to go out for a while, and felt confident that I could trust him alone in my house. He was polite and really showed respect for me and my house. I always fear the dreaded additional costs that tend to rear their ugly heads in the middle of a job, but no such thing with City Gas Services, the price was fixed before the job. I can honestly say that City Gas Services are brilliant! A far cry from your normal rip-off merchants, they really know their stuff and gave me confidence in every part of my dealings with them. Not only have they gained a new customer in me, but I will be asking them to do work for my elderly mum because I can trust them. Needless to say I will also recommend them to my friends as professional heating engineers who deliver on their promises.
Review by Lysis3 years ago
Steve and Michelle @ City Gas went out of their way to help us when our 23 year old boiler finally gave up the ghost - not just the fitting of the boiler but a return visit free of charge when some teething problems arose and exceptional after care when I needed urgent documentation for the sale of my property. All in all I can't rate them highly enough.
Review by Ether3 years ago
I contacted City Gas Services via email, hoping they would be willing to be hired for consulting with me over the phone on some technical questions I had integrating multiple Nest thermostats with my boiler as I live outside the UK. Not only were they quick to reply that they were happy to help, they offered me a number of solutions free. Their responses were detailed and showed they really know their stuff. I couldn't be more pleased with them and would recommend them.
Review by Aboobaker4 years ago
These guys have fixed my boiler on a few occasions. Always great service and follow up. Never done a review before for a plumber but these guys are brilliant. Darren at Hampstead Heath
Review by MrGraham Roguski5 years ago
Out of all the quotes given Steve broke it all down and was simple to understand no added extras like some other local companies. Family run business so a nice personal touch. Very pleased with the result, they were very efficient and polite and tidy and the job was done in the time said. So would definitely recommend as so many cowboys out there.
Review by Ewf5 years ago
Very impressed with the company ethos, straightforward, no gimmicks or bargain offers, just good old fashioned proper SERVICE from a small knowledgable and friendly team. City Gas fitted a reliable boiler in my old Victorian home without fuss or mess.
Review by Britters5 years ago
I have only ever had one boiler fitted and this was it. From the estimate through to the fitting of the boiler, all my questions were answered promptly and, I could not believe it was done in just 2 days. I was so happy with the job I asked if there was anyway I could write a review for City Gas and here it is.
Quality pipe work (I am a builder and have seen good & bad)
Nice people to have in your house
Review by MMcIntosh7 years ago
Citygas provided an efficient, fast and thorough service. They installed a new boiler and started and completed the work on schedule. Friendly honest service.
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