Guide was great. Most hotels were good, exception being Brescia. All in all, a most enjoyable experience.
Review by Vestaburg Steinke3 months ago
I worked with Isida and she was extremely fast to reply as always very pleasant.. She also offered advice and ideas.
Enjoyed working with Isida and CIAO ITALY!
Debbie Bellamy, Owner/Travel Advisor
Review by Eddieore3 months ago
Barbara was fantatstic from beginning to end on a complicated girls gotta get away to Italy CHEAP!
Thank you Thank you
Review by Parasto3 months ago
Ciao Italy Staff are great to work with from beginning stages for our client's vacations to the end results!!!!
A pleasure working with knowledgeable agents regarding Ciao Italy's properties and products with great results for us to offer our clients.
Ania & Carmine
Ania's World Travel
Review by Shalen Harerchan4 months ago
I always to to Barbara, she sends quick responses. She is a great agent.
Review by GosiaK Schwirzenbeck4 months ago
We booked two tours on our trip to Italy - one was in Rome for the Sistine Chapel, Vatican Museums and the Basilica - the other was a day trip from Florence to Cinque Terre. The latter tour was fantastic and everything we had hoped for - well organized, wonderful tour guide and a great way to see a very special part of Italy. The first tour, however, was a complete let down. We started out with a large group of about 26 - however from the group meeting location to the starting point of the museum, an individual of a couple got lost. We spent 30 minutes outside the entrance to the museum while our group leader ran around trying to find the lost individual.
Needless to say we started the tour late and then ended up ending the tour 30 minutes earlier than we were supposed to. I am not sure if the tour guide, upon starting late, rushed us through the rest but it seemed that it was far too fast paced and we feel rushed throughout the entire tour. Very sad and frustrated that we were not able to fully enjoy the museums, the Sistine Chapel and the Basilica. I would recommend for this tour in Rome - the groups are smaller or you have two group leaders to assist with maneuvering such a large group from the meeting point to the entrance since it is a bit chaotic.
Review by Evangelica Paddleford4 months ago
I have had several bookings with Ciao Italy and find them very professional and excellent to work with. They are familiar with the hotels and the booking agents really know the destination.
Review by Bafford4 months ago
always a great experience always helpful Josephine is the best!
Review by BabsBiba4 months ago
Great to work with. Any issues were dealt with .
Review by Steverol4 months ago
Barbara Saltarelli is the BEST!!!!!
Review by United4 months ago
My Clients were so happy with Carrani tours in rome, and the Vatican tour they had. They said the escort was amazing and her knowledge of the Vatican was so interesting. We will continue to use Ciao for our clients tours.
Review by Yourrimed4 months ago
In a difficult and demanding situation, the team at Ciao Italy stood by me in dealing with my client.
Review by Xuedong4 months ago
Love working with Ciao Italy!!!!
Review by Wrackmeyer4 months ago
So sorry for just now getting back to you, We had the BEST time on our honeymoon!
We had no travel delays, our drivers arrived on time and the hotels were great as well.
We cannot thank you enough for making all of our planning and travel so easy.
I loved seeing all of the history that is over there. It was definitely a once in a lifetime experience.
Review by Onkyo5 months ago
i FIND CIAO ITALY VERY PROFESSIONAL AND HELPFUL WITH ALL MY REQUESTS. FOR MY CLIENTS TRAVELING TO ITALY.. I USUALLY REQUEST THE SERVICES OF DONNA, WHO DOES A WONDERFUL ITINERARY FOR THE CLIENT IN A PROMPT MANNER.
IF THERE IS ANY PROBLEM DURING A CLIENTS TRIP, CIAO IS ALWAYS AVAILABLE TO MAKE THE SITUATION RIGHT..
Review by Belzeus Schembs5 months ago
My husband and I were extremely pleased with our 3 day stay in Rome with 1 day trip to Florence via high speed train. The private transfers were exceptional!! as were the guides in each location. Very professional. Everything went smoothly without a catch and we enjoyed the Hotel Empire Palace in Rome. Lovely quiet neighborhood with 3 nice restaurants few steps from the hotel. Isida at home office took care of everything and we highly recommend Ciao Italy and Carrani Tours!!
Review by Andysoly5 months ago
I have used Ciao Italy & Carrani Tours for several years and they don't disappoint my clients. I've been told how wonderful their guides and drivers are and the reservation staff is very knowledgeable and very friendly. Great company to work with
Review by Dezden Papiska5 months ago
A most wonderful tour and Maurizio, our guide through it all, was a fantastic guide. Totally recommend these tours to all.
Review by Watling Surapaka5 months ago
My clients were thrilled with accommodations - excursions - private transfers confirmed through Ciao Italy and Carrani Tours. My booking agent, Donna Jacquot was terrific!
Review by Weekci5 months ago
They are competitive in pricing and are able to provide unique and custom options.
Review by Mengyun Alapour5 months ago
It’s wonderful when my clients return from a trip and loved every experience from the hotels and tours arranged by Ciao
Review by MaGu5 months ago
An Evening At The Vatican With VIP Dinner Inside The Museum. Guido & Anna suggested that our group do the Vatican dinner and evening tour of the Sistine Chapel & Library museum. The dinner was amazing and was so nice to have a private gathering on the Vatican grounds. While the rest of the tour was still very busy & crowded, it wasn’t as bad as going in the day. The tour guides were very knowledgeable! Expect to do a lot of walking on this tour! We had a great time! I will highly recommend this tour to any of our clients.
Review by Alitri5 months ago
Clients enjoyed the Sicily tour as expected. Maurizio was a very attentive guide and went beyond to contact clients relatives. They were very appreciative. Thank you.
Review by Josete5 months ago
Prompt response to last minute request for multi-city hotels, rail and transfers...in high season! The trip was handled professionally and completely. Great experience!