If returning a product (for whatever reason) is important to you then DO NOT BUY it at central point.
They will do whatever they can to not take it back. If all other possibilities are used, they will use the "it was specifically ordered for you" card.
Instead of reviewing their procedure and reconsidering their service centralpoint tried to report me for not being a genuine customer. They were trying to remove my review.
I didn't think they could sink lower than they are but this company is not even one star worth. Worst customer service ever!
Review by Chinazo1 year ago
Fast and good service
Review by Thomsson1 year ago
Let me tell you something about this company.
They had a promotional price for all their HGST He12 12TB HDD, harddrive from which i have ordered 4 PCS.
I have paid over 1000EUR
Later on they cancel my order with the excuse that the price just changed, actually almost doubled and if i want to have my Hard drives i can have it for the new price.
They use costumer funds to order big quantities of HDD which later on when they sell they refund your money.
So disappointed with this company, will never order with them again.
Review by Sonnyhanda1 year ago
Prima advies en service. Heb hier een TP-LINK switch: 5 poorts unmanaged gigabit desktop switch besteld. Snel geleverd en prima product!
Review by Imen1 year ago
Excellent and on time!
Review by Shmeka Koczenasz2 years ago
Competitive pricing, easy website navigation.
Review by JoyMcd Dumic2 years ago
Review by Vilhelm2 years ago
Bought an HP Slimline desktop fast next day delivery..very good customer service!
Review by Laudymer Byakika2 years ago
I was about to buy Samsung SSD drive. At Centralpoint.nl this item was in stock, 19 items available.
Well, I placed order yesterday.
Today (2/12/2016) I go to website to check tracking number and it appears that expected shipping date is 11/01/2017. More then a month for delivery. How is that possible?
That's definitely not acceptable. I tried to get refund. Got it next Monday.
Client service responded in time, it's OK. But still, they have issues with information on the portal and with speed of refund.
Review by Kiddish4 years ago
Easy, quick and good service quality.
Review by Elendil4 years ago
Very Fast delivery of the product and very quick responses to the queries.
Review by Fibertec Halcombe4 years ago
Of het nu de bestelling via de website is of de afhandeling via customer support, centralpoint blijft mij zien als een gewaardeerde klant. Goede ervaringen met deze web verkoper.
Review by Huizinga Gruich4 years ago
The product was delivered to my house the very next day without any damage or delay in the delivery of the product. The product works perfectly well and has no damage. I am a truly satisfied customer also if I was to buy this product from the main manufactures cite, I would have to pay more than what I would pay when buying it from centralpoint.nl
Review by Jazzmindbaby4 years ago
I spent some times searching through several electronics shops nearby my area but I cannot find any store that has a Kingston MobileLite Wirelss G2. But then, I found it on centralpoint ! It has a wide range of products and also commit fast delivery and free shipment! Now I am very satisfied with this product from Kingston and service by CentralPoint. I will buy more gadgets next time from this website for sure!
Review by Tetsu Overhill4 years ago
This was my first order with Centralpoint.nl, and I was impressed by the width of their selection at very competitive prices. Ordering, paying and delivery were all very smooth and simple.
Review by Ferdinando4 years ago
Quick delivery. Even on a Saterday. All in order.
Review by Jingo4 years ago
The Lenovo HDMI Adapter works great with my Thinkpad X1 Carbon. It arrived quickly as well. Thanks!
Review by Wernli Blomme5 years ago
Delivery was very fast and only took one day. But the product is defective and i returned it one week ago. I asked about the refund several times but still haven't received any reply. Very disappointed.
Review by CMann5 years ago
Great Quality Fast Delivery
Review by Lobsterman5 years ago
The shop seems very reliable. I placed the order, and expected it to arrive in 3 days, and instead it arrived in 2 days. So far, so good!
Review by Myriah5 years ago
In this situation, I have nothing to complain about. The product price was competitive, shipping was fast, shipment packaging was sufficient, the product arrived without any damage, communication was clear throughout.
Review by ChadK5 years ago
Centralpoint .... Makes you feel at home.
Review by Bafford Pedzinski5 years ago
Centralpoint heeft een uitstekend gesorteerde en overzichtelijke website/shop.
Orderproces, betaalproces en communicatie zijn prima.
De levering is supersnel.
Kortom: top bedrijf!
Review by Albanydan6 years ago
Nothing to say, the order arrived quickly and the product is as ordered.
Review by Sylk6 years ago
Thing I very dislike in shop is their 'consumer protection' policy. I paid for my order with credit card so I had to send copy of my id as a proof that I am the credit card owner. Apart of that it does not make any sense ( if I have stolen somebody's credit card there is a very big chance that i also have his driving licence - which was accepted by the workers of the shop) the procedure of providing my details took a very long time (emails that I sent ware lost, I had to contact shop personally etc.). The biggest surprise to me was that after all those checks my 1500 worth package was sent just as a standard delivery that could be picked up by my neighbor or be stolen from post office with use of the driving licence that in this whole situation could be stolen. This proves that intention of all their regulations is to protect the shop from fraud and not the consumer.
Additionally the information about status of my order was very poor. I couldn't trace my package which is in my opinion should be a standard option.
What is good about a shop is that prices are competitive and that order (after finally proving my id) was sent without any delays.