ccoutdoorstore took my order, charged my Paypal account for the order, then confirmed the order, payment, and supposed shipment of the order in 3 different emails. But the order never arrived.
When I inquired I was told that the item was out of stock and they would not restock it, and that they had refunded my purchase price through paypal.
When I checked their website they were still selling the item but at double the price shown on my confirmed order and confirmation of shipping.
When I confronted them about the continued sale of the item at double the price, they said:
"We raised the price on the items after you placed your order; we wouldn't have been able to cover the cost of free shipping without the price increase."
(The quote is from an email from the Reed McCracken, Managing Partner of CCOutdoorStore.com sent to me after I confronted him on the phone about the apparent availability of the item at the new price.)
In other words, they pulled a classic bait and switch, except they didn't switch the advertised product for a more expensive one, they just increased the price of the advertised one after my order had been processed.
Review by DiabloIII Mavarez10 years ago
Told twice that items were shipped when in fact they were not. Waiting on third statement that they are on their way.
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