OK folks ... here's a little about these people. CBT Nuggets LLC is a web-based computer training company out of Eugene, Oregon.
After calling CBTNuggets to provide customer feedback about their subnetting course, they immediately (drop of hat) cancelled my account, blocked my landline AND blocked my cell phone number.
Now --- how they did that I'll never know since I never called them using my cell. But a support call to my wireless provider created more questions (waay more) than answers.
I would characterize CBTNuggets as pure evil. The customer support was so far left of "politically correct" (as if possible) as to be approaching dangerous.
They refused to take any customer feedback (ANY) ... constantly spoke over me, took points of discussion WAAY out of context and used THAT to create points for them to create arguments. When I said I would be calling back again to speak with someone else that could give better customer service, I was told that I was harassing them & that my account would be immediately cancelled. They also blocked my landline & cell-phone. Again, how they blocked the cell without my ever calling them with that device is a mystery.
The people at CBTNuggets behaved in a neo-fascist way and I would characterize their customer support as nearly Gestapo (brainwashed/cult-ish) with how they listen and work with customers. This company is as close to EVIL ... true EVIL as I have ever seen in my life.
If these people were your neighbors, you would move into a Church and pray for protection and deliverance.
Review by Firstprint4 years ago
This is a reputable provider of computer based training for information technology.
Review by Downway4 years ago
I was trying to prepare for some certifications as I felt a little stuck in my IT career. My main objective was to find a way that I could train without having to attend a conference as those can get pretty expensive quickly. So, I went the online route, but wanted videos that we easy to understand and not "stuffy".
I went with CBT Nuggets as they were one of the first searches that came up and looked credible. They are more expensive than the others, but I think you get a lot more. I got a package with coaching which helped me to really stay on task, because I can, believe it or not, tend to procrastinate haha.
I had a great experience with one of their coaches which left a pretty positive feeling in deciding to choose CBT.
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