Our rental property has been expertly managed my Cayzer Property Managers for 13 years. For the last 10 years or so Kate Beecroft has been our Property Manager. Her professionalism is unsurpassed in my experience. She has managed all our maintenance and related business smoothly ensuring our property was kept in great condition. She liaised between us and our tenants with diplomacy and was a pleasure to deal with always. She could not have done more to make our experience as a rented property owner better. I do not hesitate to recommend her and will miss dealing with her.
Review by Shyamala1 month ago
I’ve rented through Cayzer for the last 6 years, they have always been professional and efficient at communicating.
Review by Adelynn3 months ago
Jane Feely (Albert Park) has been our Rental manager on and off over the last 10 years. She has always been there when needed and can’t recommend her agency high enough. Thanks Jane.
Review by Bafford4 months ago
Jason made our first selling experience incredibly easy, he kept things simple and clear right from the beginning and his selling experience and advise turned out be immensely valuable for us. We would highly recommend Jason and Cayzer to anyone who is looking to sell their property in and around Port Melbourne.
Review by Maeta4 months ago
This week I had the unfortunate experience of dealing with the property manager at Cayzer Real Estate where I did not own the property managed but an adjacent property sharing the same sewer. The sewer was blocked on Tuesday night and on Wednesday I contacted a plumber specialising in drains to investigate the blockage. He put a camera down and determined the boundary trap was blocked.I contacted the owner who used Cayzer as their managing agent. The property manager at Cayzer treated me and my plumber dismissively. She did not believe the problem was in the shared drain and the boundary trap specifically. It took her 24 hours before she contacted my plumber to ask questions and even then treated him dismissively.During this time my tenants who shared the sewer were without a flushing toilet or shower. Thursday she agreed under pressure to have the agency plumber come out and do his own investigation but he was not given access by their own tenant. By Friday he was given access to a SE Water easement and the back yard. By now my tenants have been without sanitation three days.The property manager on Friday tells me she has arranged with the tenant to allow my plumber entry inside on Saturday so he can identify where the boundary trap is located as it has been built over and is not accessible. The other owner and I and both plumbers turn up at 11 am Saturday and the tenant will not permit entry even though he had previously agreed to. The managing agent, Cayzer Real Estate is unaware that in an emergency, access can not be denied and 24 hrs notice is not required. I was told this by SE Water and it was not believed by the property manager at Cayzer. In the end, late Saturday morning the agency provided the owner with a key. By this time my tenants had been without sanitation since Wednesday. The managing agent could have given my plumber access to assess the situation Wednesday but chose not to. The blocked boundary trap would have been unearthed and cleared on Wednesday but instead this didn't happen till Saturday. Cayzer is not my managing agent and I was not treated with respect and my plumber was not believed. The managing agent did not know the lawful rights of the landlord in this situation. It was a debacle. On Saturday, after gaining access to the inside of the building, my plumber was able to access the boundary trap that had been covered by a few inches of concrete and clear it.
Review by Shanh4 months ago
Sharon Taylor-Weeks from Cayzer has been my property manager for the last few years. She's done a fantastic job. Sharon is effective, efficient, professional and has repeatedly demonstrated thoughtfulness and care in her work. I live overseas so have been grateful for her hard work and valued effort she has put in. It's taken the stress out of being so far away.
Sharon's professionalism is exceptional and consistent with the experiences I've had with other Cayzer team members over the years.
Review by AmandaJ4 months ago
I appreciated the efforts of Jason from the very beginning of our apartment hunting. He communicated well and showed competitive instincts with a quiet demeanour. Got the sale done in the end
Review by BobbyLyons6 months ago
I am delighted to recommend Natalie and the Cayzer Port Melbourne rental management team to anyone in need to this service. I have been so impressed by their professional approach, great communication skills and attention to detail.
Natalie's advice and assistance with managing our rental property has been exceptional.
Review by Vorps6 months ago
Our experience with Cayzer was just seamless thanks to Jordan Gravestien who made the purchase of our property so easy.
He was professional, caring and nothing was too much trouble.
Thanks again. Luke Walker.
Review by Seguin6 months ago
Honest professional advice without the rhetoric. Deliver exactly what they say. Have used previously and will again. Attention to detail and responsive.
Review by Tytianna8 months ago
Geoff Cayzer has always been a stand out agent, know for his integrity as well as his experience in guiding vendors through the sales process. It is a pleasure to deal with him. And excellent service all the way, including sending me flowers to wish me luck ahead of the auction!
Review by Mattiah8 months ago
Michelle Wergin at Cazyer has been the ideal agent looking after my rental property in Albert Park. Many years ago, she used to work for another company and when she left I found the other agents very harried and inattentive. This was important because I currently live overseas, and need to trust that the property is in good hands. At the time, once Michelle was no longer taking care of the place, I had a series of terrible agents, one of whom ignored my wish that the abusive tenant be given notice. Another approved expensive restumping that was never actually done correctly. And some of the agents could hardly write an understandable sentence. In despair, I tracked Michelle down and found her at Cayzer. What a relief! She has been flawless as an agent, prompt in attending to any repairs, keeping me informed, sending me pictures, meeting with me when I'm back home, finding good tenants and always making sure that they are happy too. Win-Win!
I'm now selling that property and she has arranged seamless, quick and efficient co-ordination with the Cayzer agent, Simon, who will handle that sale. He too strikes me as a knowledgeable, efficient and pleasant agent.
Review by Charmiane8 months ago
Great communications. Great result. Well organised. Fuss free.
Review by Gruey9 months ago
Hi Changed the dining room table around and sold the place next day
Review by Jaysean10 months ago
My wife and I, newly arrived to Australia, were somewhat overwhelmed trying to find a suitable place to live.
Sharon Taylor-Weeks, at the Port Melbourne office, was extremely helpful. Nothing was too much effort for her, she was always quick to respond to any queries and she really took away so much of our house-hunting stress.
Once we found an awesome place, she continued to guide us through the paperwork and helped make moving in a breeze. We really can't recommend her and the Cayzer team enough. Thanks!
Review by BrettD10 months ago
This is the best in 3205/3206/3207.
We have lived in the area for 40 years and have utilised Cayzer both selling and buying.
They really know the area, are meticulously honest, realistic , constructive and personable. They do noy gild the lily but give sound tactical advice based on their deep experience. As auctioneers, they are without peer and amusing to boot!
Review by DarkleNTinct11 months ago
Cayzer has been excellent in managing my property. They sent rental statements on time. They get onto any repair issues straight away. They helped with insurance. They provided good advice about renting my property.
Review by RobLTwickers11 months ago
Cayzer Real Estate did a very good job of selling my flat.
Review by IslandG11 months ago
We have been most happy with the services provided by Cayzer Real Estate over the years. They have dealt with problems associated with tenants or maintenance promptly and efficiently. The team at Cayzer Real Estate have always provided very good advice in negotiating a new lease or renewal of lease.
Review by TheRpurpu Derrow11 months ago
We have work with Simon and Karin and they are both very professional and are great to interact with.
Review by Esmacc11 months ago
Simon treated us as much like his client as I'm sure he would have the seller. Always happy to resolve issues, questions or provide information and liaised effectively with the seller.
Followed up in a timely manner and amenable to contact at any time. Very happy to have dealt with him.
Review by Neng11 months ago
Cayzer Real Estate were a joy to work with in a testing time. They were always polite and never pushed but accommodated our requests. They kept us informed re inspection results etc and obtained an excellent auction result.
Review by Guust Termatzidou11 months ago
Our experience with Cayzer was first class on three levels
Their advice leading up to the sale was excellent and gave us the confidence to proceed with the sale
Their ongoing service was very professional and at no time did we feel pressured rather we were left to make our own decissions with good advice.
The end result was close to their expectation and much better than ours. They knew the market.
Review by AChris Rabuzzi11 months ago
thanks for your agency excellent approach and very polite staff.
i have had always very quick respond from you .
Review by Thiel Vervais11 months ago
Very freindly and honest service. Knows alot about selling property in the south melbourne area. Highly recommend jordan to sell your property.