They’re thieves! They literally took all my withdrawals and then blamed me after for it. DO NOT use this site. I have never gambled online and this was my first and last time because they literally robbed me and then did their “investigation” once I noticed and then still wouldn’t even offer me a settlement. They took $20000 from me. When I asked for a detailed report on the investigation they couldn’t and refused to give it to me so I could go to the police. This is a SCAM. do not trust them.
Review by Stanfill1 month ago
Ned P and Kenny s were incredibly helpful, best service I had on a casino so far.
Wish I could show screenshot of the chat to just prove how great the customer service is.
Review by AntonioT Olevano1 month ago
Great suport on live chat from Ned P. Made first contact through email, then on LC throughout the evening. Very helpful and polite, what a legend!!!
Review by Gemfan1 month ago
Awesome casino wld highly recommend.
Review by Mujtahid1 month ago
I had some issues with my account, and your employee Reggie was very helpful and helped with my issue as soon as possible. 10 stars for Reggie!!
Review by Latreisa1 month ago
Great service good variety of games and I have had some good wins.
Review by Vimal1 month ago
Holder jer lang væk fra casino.com det virker useriøs . Ingen gevinster eller bonusser. Heller spil i ét andet sted
I had ever never such bad experience.
Casino.com is place where nobody should play.
I had more than 2000 spin ever never got one single freespin in the slot
There sales office pop up on chat and asked me to make deposit then I get bonus. Still no one euro in bonus
Review by Siddekgra1 month ago
1st timel in a long time have I exepreceivve
This A class service with out me and getting upset and I was keeped calm special thanks goes out to Emily.... U rock
Review by Guilds Dontchev2 months ago
Nice games and good support
Review by PetUK2 months ago
Seemed okay at first with a few modest wins, game selection is good.
Odds seem worse than other betting websites, I seem to lose a lot here, way more than other websites.
Review by Limhae2 months ago
excellent all round,would highly recommend.
Review by Jonatha2 months ago
No better online casino then Casino.com. support is always on point and a great help. Keep up the good job Casino.com⭐⭐⭐⭐⭐⭐
Review by Polette2 months ago
Awesome to deal with
Review by Skedra2 months ago
When you start playing, they will first take your money from the deposit not from your bonus like other big casinos, so you are losing no matter what, be careful, I don't recommend
Review by Manuelgear2 months ago
Eve @ Casino.com Support was pleasant and knowledgeable. That’s how I like my support. Casino.com was excellent too. Easy verification plus a cool “G” in my pocket. I’ll be back
Review by Markina2 months ago
Excellent all round, trustworthy, excellent customer service, highly recommend.
Review by AndyMul3 months ago
Very special thanks to Sebastian M
Very pro and really a one of the best I have spoken with.
Review by Keith Mcdonough Arms3 months ago
Great team, great site
Review by Graffarty Tropa3 months ago
Difficulties with money withdrawal, but 5 stars on the customer service. Now if only the money will find their way to my bank account...
Review by Rckmo3 months ago
No invite bonus :/
Review by Lucious3 months ago
Excellently service and customer experience. Renee was very professional and helpful. So was Miriam B.
Review by Lusia3 months ago
Great experience all round, fast reliable pay out!
Review by Profil Derrow3 months ago
You will deposit and deposit and deposit some more because you will ALWAYS lose! You literally never win
Review by Nelomie3 months ago
excellent customer service and casino.
Review by Aklil3 months ago
Been a customer with casino.com for about 2 months now had a few lossess and a few wins. Last night I deposited £50 to play on the blackjack platform that's the online game I normally play. No issues with the platform it loads and plays good graphics are ok. I won on the night about £1100.
Now I deposited via PayPal and requested withdrawal via PayPal. The withdrawal was requested at 3.45am on the 9th of August 2019. Withdrawal then goes to pending and as of 18.00hrs on the 9th it's still in pending status. I phoned customer services got through no issues now they want verification documentation which I emailed them immediately this morning 9th August 2019.
My issue is this I have deposited and withdraw via PayPal before and the withdrawal went through almost the same day 17th of May 19.
Now for some reason there is a delay in this withdrawal. Its tactics they keep the funds in pending status in hope that you reverse withdrawal your transaction and oboviously they want you to wager and lose.
I am rooting out all of these online platforms that adopt this practice its unscrupulous at best and damm right unfair.
I have now closed my account with casino.com which I believe is part of the masionbet groupand cant see me returning unless they stop this practice.
It cant be right that on the 17th of May my withdrawal was processed the same day yet 2 months later there is a deliberate delay.
Summing up excellent customer services excellent blackjack platform pretty poor on the withdrawal status if is a large sum.