CarSoup *used* to be an awesome site (and app). They offered multiple photos of the cars, links to reviews, payment estimates, links to finance companies ... the whole works! I recently went back to the site to help someone find a car and am completely disgusted by what the site has become. It seems to be nothing more than a bait and switch site for car dealers. You see what looks like a good deal, click on the link to get details for the car, but instead it brings you to the dealers' sites and the car you were looking for is nowhere to be found, but the dealer site displays a dozen OTHER cars for twice the cost. It's a SHAME that CarSoup has devolved into this worthless mess.
Review by Strider1 year ago
Had to update my review to say that I got a very fast reply from the company. Within an hour of posting my review about the website not working well, I got a response and an email address for follow up. While I hope that the site issues I am experiencing will subside, I am glad that it is being looked into!
Review by Vol Mullerup1 year ago
I have VERY little time to go out and go car shopping, It's nice that there are websites to help with this, especially near a city with an abundance of cars. I will not consider a car unless there are pictures inside and out, leather, infotainment display, and just overall condition are all important things to me, I'm not going to even consider driving to a dealership to look at a car unless I can tell if its worth a look by looking at photo's. The main reason I absolutely can't stand carsoup.com is because they allow dealerships to post a "default photo" on any car they want to so when you check the "cars with photos" filter they will literally list hundreds of cars with a single stock photo and NONE of the features listed. There are a million reasons to want to see photo's of a used car, everyone knows this. But dealerships FLOOD the search results with posts that have no information in them whatsoever so you have no idea what youre looking at. If you check the "cars with photos" filter for more accurate search results, I think its only fair that you get the information you are looking for. I will most likely never be using this website again as I have no idea what i'm looking at when i click on a post with little to no information.
Review by Kearstin Rampton2 years ago
I have received a first contact on a car I am interested in owningredients. I sent a few questions and amore awaiting a reply.
Review by Allsop2 years ago
Easy to use and has a vast inventory to look through.
Review by Chatchai Foater2 years ago
Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have to call support team and its take some time until they find my add. If you post on weekend forget about you have to wait till Monday BS. Come on carsoup!
Review by Yejevica2 years ago
They make it easy for the reluctant first time buyer
Review by Ilissa Troth2 years ago
Review by Abgeblitzt2 years ago
Website works pretty good and I like the pricing history and comparison to Kelly Blue Book.
Review by Daisylady2 years ago
I found exactly what I was looking for was able to contact the dealer very easily and got responses right away.
Review by Emman Wildeborn2 years ago
The only problem I have is they seem to leave out some of the smaller dealerships when searching.
Review by SHELLEYl2 years ago
Not enough options to reduce the search ...need more options like competitors. Any reported accidents, smaller or more specific dollar amount (too broad), seating, ect
Review by Shajak2 years ago
Out of all the sites that I use, carsoup is the most difficult to deal with. Whenever I use carsoup, the pages keep scrolling or jump up and down. It is very frustrating to use this site when I am searching for something specific.
Review by Morellis2 years ago
So....easy. CarSoup.com lead me to my own backyard. Looking for a used SUV ( after driving a 4 wheel drive truck for years). and I was lad to the dealership in my neighborhood. The entire process was a great. positive experience.
Review by Delijahjuan2 years ago
CarSoup made it easy for me to narrow down my search to find the right vehicle at the right price!
Review by TruNorth Dans2 years ago
Good website and easy to understand
Review by Timberwolf Saipollah2 years ago
Makes car buying easy
Review by Leeanita2 years ago
The webpage is slow to load and difficult to navigate on mobile devices. Ads "jump" the page while loading, so if you try to scroll, it will change what you're looking at and you may accidentally click on something you didn't see. The filter function requires you to apply each aspect individually so you have to wait for new results to fully load before you can apply another filter. For instance: If I wanted a 2009 Honda Fit within 50 miles, I would have to hit filter, make, Honda, and the page would take a minute to load, then filter, model, Fit, and the page would have to reload, then filter, year, 2009, and the page would have to reload, etc.... it's incredibly frustrating and time consuming, especially given the fact that load times are so slow due to all the ads on the page. Craig's List allows users to enter in all of their filters/search criteria at once, and is therefore much more user-friendly. Also, the GPS system you all use is awful. I live in Bloomington, MN and according to you, Ham Lake MN is only 10 miles away. Ham Lake, in reality, is over an hour's drive north east of the twin cities. And unfortunately for your users, there is nowhere to manually enter our location to fix the issue. This means that after spending nearly twenty minutes on a search that would've taken five minutes on Craig's List, I realized that my search was null and void because the location you have listed for me is so wildly incorrect. I'm searching for a new car because mine is no longer functioning. Getting to a used car dealership over an hour away without a car to use is impossible, and extremely disheartening.
Review by JohanneHolm2 years ago
Very Professional Site all the Information was at your fingertips. I would recommend to everyone looking for a vehicle.
Review by JRBarker2 years ago
First time user and was a bit disappointed as I was expecting more - better content. Seems that the site is over hyped to look better than the competition and once you logon it is just a "me too" site.
Review by Teichert2 years ago
Car soup is a great resource. I did buy my car from an ad I saw there.
It's easy to use, ads are limited, and it's fast.
My only complaint is that the parameters for price and distance don't have enough categories (25, 50, 75 miles, etc). Would like to see more.
Review by Greybeard2 years ago
Great website with a couple of flaws.
-Should be able to select multiple makes/models when doing an advanced search
-website performance is a little clunky and slow
Other than that, I find it easy to use and it seems to have the most vehicle listings of any of the major websites.
Review by Foeke2 years ago
Website is very slow and cumbersome colors of interior is hard to get it always returns to the 1st vehicle instead of where you left off
Review by Nadeza2 years ago
It was good to see the value of my car, before working with the dealer
Review by Clyntin Atip2 years ago
Had to look at to many cars to find the type of car I asked to check out.