Your company sent a guy to re-stretch our carpet (that you had installed in 2014). He did a great job, was very efficient and nice. I expected to pay for the job but he said "no charge."
I just want to thank you for the excellent service after the sale. Excellent company, I will be back for more (you already did a wood floor for me too) and tell all my neighbors and friends what a good job you did, plus the excellent service.
Review by LobsterLobster1 year ago
The gentleman sent to my home looked and acted like a prison work program worker. It took forever to get an answers and get the job started. I thought going with a smaller local company would be the way to go and I would get more attention, but it was worse than a big box store.
Review by Simy1 year ago
I highly recommend Carrell Rogers Carpet One to all looking for any type of flooring!
I was under a severe time crunch to get a rental done by the end of this weekend. All I had to do was call Ken with the measurements and the type of flooring I wanted and he did the rest. In fact I originally wanted a roll of linoleum in our kitchen/family room but Ken recommended a commercial grade floating linoleum that looks amazing installed.
Thanks to Ken and Carrell Rogers Carpet One we signed the rental agreement last night! And the tenants were on the verge of tears when they saw the new flooring installed!
Review by Roxyspoiltspaniel1 year ago
We are pleased with the look and the quality of the vinyl flooring we purchased. The installer was pleasant, efficient, and skilled.
Review by Karunashri1 year ago
Great folks to work with - highly recommended.
Review by Becbec2 years ago
great carpet, great service and the installers were excellent. Highly recommended
Review by LonnieC Derrow2 years ago
We have used Carrell Rogers Carpet for all of our flooring needs. Ken McDonald is a trusted and honest salesperson. The installers have always been top notch in professionalism. We have purchased both hard wood flooring and carpet and have always been pleased with the quality of the products. We have and will continue to recommend them for any flooring needs.
Review by Qudratullah2 years ago
was very impressed with the quality of the work and the honest concern of all employees (from installers to managers). I would use them again in a heartbeat.
Review by Cesarantonio2 years ago
Meeting the owner of the store was absolutely amazing. We talked and he made me feel comfortable. Because of him I knew everything else would be OK. The installers were great and I really enjoyed the entire experience.
Review by Sturdybird2 years ago
On time, friendly, and the spots in our carpet are gone. Thank you!
Review by TKuhstos2 years ago
Great service! Arrived on time, they moved all the furniture, cleaned up afterwards. New carpet looks wonderful. Would highly recommend this store.
Review by Stannard2 years ago
These folks were recommended to us and we have used them. Twice. The highest compliment we can pay them is that we have, in turn, recommended them, unreservedly, to others. More than twice.
Review by Johnhol2 years ago
Ken McDonald is a wonderful salesperson. I have been dealing with him for the last 25 years. The installers were great and professional.
Review by DCarr Etoc2 years ago
From the salesman to the installers, they were very professional and pleasant to work with.
Review by VineCrafters2 years ago
The salesman came to us. We did not have to go to the store. The carpet layer did an excellent job. I will definitely use them again and recommend to others.
Review by Fairley Berces2 years ago
Sales people, Heather and Ken, were knowledgeable and friendly, installers showed up on time and finished job in estimated time frame. They were professional and responsive to my questions. Flooring looks great and is wearing well so far. Will definitely recommend this shop.
Review by Wili2 years ago
Carpet One did a great job from walking in the door to pick flooring to installation. They also gave there great service with my 86 year old mother-in-law. They helped her pick out her flooring and the guys doing the measuring and installation could not have been more respectful in her home.
Carpet One will be the business we will always come back too when we need flooring.
Review by Manoharan2 years ago
My first stop for carpet was Lowes. Big mistake. Finally got someone to grudgingly attempt to help me. After 45 minutes I gave up and went to Carrell Rogers. THey had exactly what I needed and I was in and out in 10 minutes. They were even kind enough to rush the job to get it done before Thanksgiving when I was having out of town guests. I would not consider going anywhere else for future flooring needs.
Thank you Carrell Rogers
Review by Smax2 years ago
showed up on time. Very neat and professional.
Review by Zaria Nigon2 years ago
I was pleased with the sales process, selection and price. However, the time between order and install was unusually long and when I requested an earlier install date via email and voice message there was no reply.
Review by Ogalthorpe2 years ago
The sales person was very thorough and detailed. The service department keep us updated as to the install appointment.
The installer did a great job, very neat and professional installation.
Review by Vermelle Waynert3 years ago
Was very pleased with the installation and quality of product. Technicians arrived on time and cleaned up perfectly upon departure. Great experience and will use Carrell Rogers again for all my flooring needs.
Review by Loveslabs3 years ago
Excellent installation and above average installers.
Review by Sunchea3 years ago
THis company has the knowledge and know how to put you at ease and help you select the right floor for you.
Review by JGonzalez Toudal3 years ago
We purchased and had Carrell Rogers install new carpet in our home over 4 years ago and the carpet still looks as new today. The service was wonderful and the people at Carrell Rogers were happy to help answer our questions and give us direction and options when making our purchase.