We just had kitchen and entry way flooring installed this week. I cannot say enough about our new beautiful flooring!!! Right from day one, we have received top notch treatment from Nolan Mortenson and the staff at Carpet One. The flooring we picked out turned out to be discontinued and there were only a limited amount of boxes left in Canada. Nolan did everything he could to order the flooring for us, as there were different dialots. He went above and beyond to make it work for us and secured enough boxes for our flooring. He kept us informed every step of the way. Nathan was also excellent, and kept on top of scheduling installation dates, accomodating us!
Last but not least, the installer, Hassan, was fabulous! When he went to apply the grout, he was very honest and questioned us about the color. We 100% agreed with him and the few tiles of grout were removed - thank goodness!!! I went back to Carpet one and asked for help picking out a better grout color. Nolan acquired the help of one of his amazing staff - Linda. She took time out and helped us, we all agreed on a color and it looks oustanding, we couldn't be happier!
You will not be disappointed if you go to Carpet One in Moose Jaw, they are all fantastic and they do not upsell!!
Thank you Carpet One for my beautiful flooring!!!
Review by Fofie Sripromkham1 year ago
Moose Jaw Carpet One not only has the best products, they have very knowledgable staff that attends all my training classes (ARDEX) to stay up to date with the lates technology so they can provide the best possiable products for their customers.
Review by Veleace Bonchonsky2 years ago
Staff is very knowledgeable and great to work with!
Review by Bafford Palaniswami2 years ago
Carpet One is an excellent organization, and this location is Moose Jaw is no exception. The entire staff here is outstanding, and I am proud that our company is their supplier of choice for flooring accessories.
Review by Portus2 years ago
I sell ceramic tile and installation accessories to Moose Jaw Carpet One Floor & Home.
Earl (the owner) runs a great business and is personally involved with many projects .
Linda is organized. I enjoy chatting with her when I'm in the store.
Nolan genuinely cares about each customer he works with.
Kathy chose to use my tile in a massive project last year. I really appreciated that.
Derek pays attention to detail and communicates well.
Garth does it all. His skill set, experience and loyalty bring a lot of value to the company.
Review by Patree2 years ago
What a wonderful experience shopping for carpet and having it installed by Carpet One! Nolan cheerfully greeted us on arriving at the store and made our shopping experience easy and uncomplicated, and we so enjoyed his warm personality. Hassan and Cassidy made the installment day stress free, and were so efficient and a pleasure to have in our home. Carpet One was our first stop to shop, when we decided to look for carpet. On leaving the store that day, we decided we did not need to look any further. Thanks for making our carpet shopping and installing a great experience!
Joan and Dale Zimmerman
Review by Subhasmita Rørnes2 years ago
Moose Jaw Carpet One has done 2 installs for us of old-barn-flooring lino. Both times, the work was of excellent quality, with attention to detail and to doing it properly: 5 stars. The most recent work, installing this lino on the back porch stairs was, again, excellent, and the installer solved a problem area, going beyond what he was hired to do: He also installed the vinyl along the base of a standing ledge - perfectly executed! The finished job looks beautiful.
Review by Pritheesh2 years ago
All staff from beginning to end were incredibly helpful. Nolan and front staff are very professional and took care of everything. Great product. The floor looks amazing!!! Thank you Garth and team. Highly highly recommend them to anyone needing new flooring. Management is great ensuring great service from beginning to install and making sure we were happy with end result. They deliver what they promise. A++++++. Thank you all so very much.
Review by Perron Stylez2 years ago
I am extremely happy with the flooring we purchased from Carpet one. Also I would like to thank Casidy for his workmanship. He is a perfectionist, polite and welcome in our home anytime. Thank you to everyone at CARPET ONE. in Moose Jaw for the great job they did for us.
Review by Dan Zuzga2 years ago
Dealt with Kath Avinou on some vinyl plank and tile. Her knowledge, advise and expertise was unbelievable. I would recommend Carpet One Moose Jaw and Kathy to any one that has any flooring questions or needs.
Review by Warwicker2 years ago
Very satisfied with our tile and the installation
Review by Allyne Kassen2 years ago
I put vinyl plank flooring into the 2 bedrooms last year and hoped that the living room floor could be done but alas that was not the case. I made the decision to replace it and the hallway's with the vinyl planking and, in spite of it being 9 months later, they managed to obtain the planking from the case lot and Tyson did a super job on the installation, especially in merging the 5 entrances into a seamless flow from one room into the next.
Many thanks to Nolan for all his help and measuring at the weird hours that I keep :)
Review by CustomerJohanna Derrow2 years ago
When I walked into the store I was immediately greeted by Nolan, he knew exactly what I was looking for and was so helpful. The product was ordered right away and installed a week later!! Thank you Carpet One and thank you Nolan, great service!!!!!
Review by Wriggles Eory2 years ago
We are very pleased with our Carpet One experience. Nolan was great to work with. He is very pleasant and adapted things to make it just right for us. Jeff did a great job installing the flooring and it looks fantastic. Mitch also did a great job with the tiles.
Review by Pattarewan2 years ago
When i walked in to Carpet One, the sales person actually helped me find carpet that I wanted in my home, as opposed to other stores that just handed me samples of their most popular carpets. He continued to work with me to find a carpet that I loved at a price point I was comfortable with and wasn't pushy at all. Buying carpet was really easy at Carpet One and I will continue go there for future flooring needs.
Review by WirelessPSC Brehanu2 years ago
Very friendly. I would have appreciated a little more attention to detail. Ie. one section of carpet is about 1/8-1/4 " short where it meets a doorway as well as just final finish up ie. cutting off all loose strings etc. However it was good over all work and a very personable installer!
Review by Lakarla2 years ago
Shortly after our carpet was installed, we noticed that there seemed to be some defects in the product itself. We received careful, professional consideration from both Nolan and Jeff, who immediately reassured us that they would stand by their warranty at Carpet One. We now have the replacement carpet installed, and it looks terrific! Garth and Nolan arranged the re-installation without any complications, and Jeff did an amazing job at installing our new carpet...he is a skilled expert at his trade!
Review by WNg2 years ago
We worked with Nolan, who was knowledgeable, and went out of his way to make sure we were satisfied with the quality and price point of our carpet. Installation was a breeze and Nolan was able to schedule that within a timely fashion, accommodating us every step of the way. The installer was amazing and did A+ work. We are very satisfied and would recommend anyone to go visit Carpet One in Moose Jaw if they are considering new flooring for their home.
Review by Gardenroom2 years ago
I was looking for a carpet runner that would make a Fashion Statement in my salon and a friend said "go to Carpet One". It took just minutes to find the perfect carpet. The service was excellent from beginning to end. Kathy was great. Tyson was the installer and took his time to make sure the job was well done. I would recommend Carpet One and their team to everyone
Purely Pleasure Salon & Spa
Review by Fatherofgrafton2 years ago
Very helpful staff, who know their products.
Review by Inmcdonalds2 years ago
first product order supplied the wrong flooring and had to wait for reorder. didnt take long and job was done promptly with no complaints when right flooring was received
Review by Krishnodash WeirAuthor2 years ago
Nolan was extremely helpful and knowledgable in picking out our carpet. He made it an easier process. The carpet was ordered and arrived in a timely manner. Our installer, Hussein, did a very fine job laying our carpet. It was done very neatly and in a timely manner. We are thrilled with it! We have dealt with Carpet One for many years and shall continue to do so.
Review by Dirgni2 years ago
Derek was a great help to us during a very trying period. Tyson worked quickly and effectively to get the job done as quickly as possible. Both were very courteous and polite. We are extremely happy with both product and service given to us.
Thank you so much.
Review by Penel2 years ago
We have replaced almost every flooring in our home and Nolan has helped us find the perfect new flooring every time. He is very knowledgeable about all products they carry and always listened so he could help us find exactly what we were looking for at the best price possible. I would definitely recommend Carpet One!
Review by MaheshbhaiPatel2 years ago
We had a great experience at Carpet One! Nolan was absolutely fantastic. Very patient with us as we were quite indecisive. There was no pressure - which was great. I hate feeling like we are being pushed into making a purchase. We bought our carpet and had it installed. I didn't like the colour at all. Fortunately we purchased the carpet that came with a Beautiful Guarantee. We had it ripped out and shipped back with no questions asked. Nolan was super patient as we picked out our second choice. Then (due to some issues within our home) we only had 1 room installed and stored the rest of the carpet at Carpet One until we were ready to instal the rest. Nolan was very supportive, maintained great contact with us, no pressure and honest. Tyson was our installer and was fantastic as well. He took the time to do the job correctly. I would more than recommend Nolan and Carpet One to anyone!!!