We had a great experience from our first phone call to installation. Lori was patience with all of our questions while deciding on product and the installers were great. We will definitely use Carpet One in the future. I have one happy Momma!
Review by Gary Carter1 year ago
Jole and Charlotte were amazing to work with! Had a little issue with the installer but it been fixed and all is GREAT! Love our new carpet!!
Review by Loyalmom1 year ago
Great service and an excellent showroom with lots to choose from. Fair prices as well.
Review by DavidDi1 year ago
Carpet is beautiful, installers were very professional and did a great job. Thank you Joel for all your help in choosing our carpet.
Review by Vula1 year ago
I have worked with Joel Barela a few times and he has always been very knowledgeable. His customer service is great.
Review by Cliffandj Makewita1 year ago
The great customer service start the moment Lorie answered the phone at Carpet One Floor and Home in Farmington No ,she listened to all my needs and requests then answered every question with solid answers on quotes and installation , there selection was fantastic and she took the time to explained every carpet sample and price point and advantages of each carpet style to fit my needs , then Ben followed me to my home and took precise measurements , then lorie worked with me on the installation to fit my needs which was the next day , The installer showed up on time the next morning cleaned up after himself and was very polite . I had walked in the major competitor next door to them first , because they are advertising free installation if you spend a certain amount ,but you were required to change out the padding even if you didn’t need to and they said maybe they could get it installed by the end of June another words 30 days out . My customer experience was a solid 10 with the Carpet One team ! Thanks Rick Kyle .
Review by Bootsmaster1 year ago
The sales person was very knowledgeable about the flooring products we were interested in, and once the decision was made and the schedule set everything went according to plan. The installers were on schedule on time and very good installing the carpet. A job well done.
Review by Funso Derrow1 year ago
After several months of looking around for a good quality carpet, we stopped into Carpet One. We were instantly impressed with the customer service and the knowledge of products being offered. Throughout the whole process from the second we walked in the door to the time that the excellent installers walked out of our door, Lori was very involved and very professional! I would definitely recommend Carpet One to anyone, not just based on a quality carpet but as well as top notch customer service!
Review by Tazdev1 year ago
Carpet One staff was very patient and helpful with decisions made for replacing carpet efficiently as possible.
Review by Knitter1 year ago
Excellent customer service in the office and during installment. The staff was attentive and buget aware. We got exactly what we wanted in our budget. I recommend to everyone.
Review by Rukhshana1 year ago
We've purchased carpet from Carpet One twice in the last year. Last spring they moved the furniture and removed the old carpet. Most recently they installed in a cleaned out freshly painted room (carpet already removed). Both experiences went great. The sales associates (Lorie last time, Joel this time) were very helpful. The installers did a great job. My son the painter was especially impressed last week when there was very little touch up needed on the baseboards after the installation. I definitely recommend Carpet One for their consistent professionalism and quality products.
Review by MooToo Solone1 year ago
Beautiful work and I really liked Trent and his crew
Review by Madhurjya Bambi1 year ago
I had a large job that was exceptionally messy and carpet one not only gave me the best price for quality materials but their installers went above and beyond. I won’t use anyone else in Farmington for all my flooring needs. Thanks guys!
Review by Internet1 year ago
Excellent customer service. Very helpful.
Review by Odinokoff1 year ago
Love these people and their products! Very accommodating and pleasantly professional and extraordinarily patient.. Lorie is a jewel and always went the extra mile and stuck to my budget. Thank you and also she was an incredible resource for additional, outside help beyond their purview.
Review by Buildtech Hegberg2 years ago
Great team and great work product.
Review by RIndermom2 years ago
Million did an excellent job 5 stars
Review by Matiaba Tavargeri2 years ago
Great quality flooring. The product arrived quickly and was also installed quickly. All staff was professional and helpful. Look forward to working with them again in the future!
Review by Adham Derrow2 years ago
Prices were very reasonable and staff very knowledgeable in the products they carried. The installation crew were very nice and efficient.
I felt there was a very personal caring with everyone from Carpet one. That is what is lacking from the big box stores.
Review by Alexavier2 years ago
Nice carpet for a good price! The installers were very professional and helpful. Trent voluntarily replaced a piece of the carpet tacking in my other room as a courtesy. I highly recommend Carpet One and will definitely purchase from them again!
Review by Yasima2 years ago
Carpet One has always given us a great product and service that helps our houses have top quality and design that exceeds others in our market. Thanks to the Carpet One staff and contractors .
Review by Alpinegeordie2 years ago
Took time to consult and answer questions. Work went well
Review by Menatos Ciachir2 years ago
Hannah did a great job helping us and taking care of the order all the way thru the process. She was excellent!
Review by Adamant2 years ago
Best prices for the best carpet put in my the best installers. They were so quick and did an amazing job. Very kind and polite installers.