Great pricing, helpful in the ordering process and detailed communications during delivery. Jim Young was the BEST !
Review by RePlayThat Gedu1 month ago
The price was right and the customer service for an online order was over and above excellent!
Review by Dawut Derrow1 month ago
Fabulous service and great prices. They were able to deliver a carpet bound into a rug, shipped all the way across the country less expensive than I could find locally. Very responsive to e-mail and telephone inquiries. I would definitely recommend this company.
Review by Jyree2 months ago
great place to buy your flooring
Review by Jmclaudy Mamara2 months ago
We highly recommend Carpet Express. We bought new flooring off a market garage sale place and we needed to buy more to finish our projects. I contacted them and Jim Young was excellent to work with, walking me thru the progress of how much we needed, ordering and shipping info. We have a couple more projects in the future so we definitely will be getting our flooring from here. They beat out prices for quality flooring, including shipping, from what we could get around here. Thanks Jim Young for helping us out!
Review by Schweng2 months ago
Would definitely buy carpet again with carpet express. Saved alot of money and was very easy to order. The sales person Jim Young Jr was very knowledgeable and was a hugh help.
Review by Blondeairways2 months ago
Personal service from Christy was much appreciated! She made sure our materials would be shipped to arrive in plenty of time. Plus the prices are great!
Review by IPeter2 months ago
Always great, friendly and prompt service from Carpet Express
Review by Pheona Narkunaite2 months ago
Christy was my sales specialist. Very communicative and a pleasure to do business with.
Review by Lakhendra Shuval3 months ago
The very best customer care. The product is as expected and at a fair price. We will continue doing business with Carpet Express!
Review by Muhiedin3 months ago
Browsed the CE website until I found a carpet that met my requirements. The CE representative was helpful providing a quote and shipping information, and ordering was straightforward. Carpet was delivered as promised to my house and off-loaded by the installer I had selected. I saved several hundred $ over the best local quote for identical carpet.
Review by Bakutiene3 months ago
Smooth and easy process. Saved hundreds.
Review by Dharmadi Jeffcutt3 months ago
Prompt response to product availability and price. Excellent price. Easy purchase. Follow up after the sale.
I would use again and highly recommend.
Review by Gugita3 months ago
Great experience with Greg!
Review by Khallum3 months ago
Dennis bent over backwards to help me feel at ease with my purchase. A terrific guy
Review by Stitcho3 months ago
Excellent service and super fast delivery.
We will always look here first for any flooring.
Review by SavSanD3 months ago
CHRISTY was the best!!! I had to make many changes to the delivery logistics, and she patiently handled them all.
Excellent price for my order and no wait times on the phone.
I highly recommend Carpet Express!
Review by Olegijus3 months ago
When dealing with this company they are not honest. I was told the only difference with what I was ordering and what I had already was the locking system. However when I received my hardwood the color was totally different, but the locking system was the same. Then I received a rude email when I contacted them about it. Also They will not accept the hardwood back because it has to be 10 boxes or more. I do not plan on dealing with Carpet Express again.
Review by RobertHW Transparenti3 months ago
Rob is the guy to talk to! Very easy to work with and very informative
Review by Shatavisha3 months ago
Customer service was top-notch! Christy was knowledgeable and extremely courteous. Overall a great purchasing experience.
Review by Virmantas4 months ago
Very friendly customer service. I got all my questions answered promptly prior to placing the order. I was a bit nervous ordering 1,000sf of wood flooring online and then paying for the freight shipping, but it all worked out beautifully. We saved a few thousand dollars going through Carpet Express.
Review by Gregas4 months ago
We were very pleased with the product and service from Carpet Express. A special Thank You to our sales rep, Carol Johnson, who was knowledgeable and accommodating
Review by Harpajan Palega4 months ago
they short shipped one type of carpet and sent more of other type of carpet and we were stranded without carpet. Horrible service. I will never recommend using them
Review by Leckie4 months ago
Good service and price!
Review by Horona Hackenbracht4 months ago
We've been using Carpet Express for a long time, and they're the best. We work with Dennis, and he's fabulous at helping us with whatever we need!