I met with Stacy Zorn to get an estimate on new flooring for my lake house. She was amazing to work with. She listened to what my vision was and showed me so many options in the showroom. She drove to my lake house, brought tons of samples and measured the rooms I wanted done. She made sure I stayed in budget and the product we chose looked great. Everything ordered came in on time and the installation was seamless. I can't thank Stacy and Carpet One enough for my beautiful flooring!
Review by Rhoberta Tarryn1 year ago
Love this place! Great selection with the best people in town!
Review by MaryLeg Mageroy1 year ago
The job was done quick, efficient and the work was excellent. I would definitely recommend you to other friends and co-workers.
Review by Bayonle1 year ago
They did great work with a carpet installation in our basement, on time no issues.
Review by BradG Deats1 year ago
Representatives were very courteous, addressed all my questions and offered helpful suggestions. The installer was equally respectful, courteous and efficient. There was one glitch regarding scheduling but was addresses quickly and to my satisfaction. I would not hesitate using their services in the future and highly recommend them.
Review by Twotone Razumovas1 year ago
Carpet One Floor & Home in Columbia is a very good company to do business with! From choosing the from their vast array of carpets, to the measuring of our floors, to the installation, everything was professionally handled! I highly recommend Cassie as a sales rep to work with.
Review by Bafford1 year ago
I shopped around for carpet at five different companies. I needed carpet for my entire house. I was unsure of the style and price. Sonja was the only person that really took the time with me to help me pick the perfect carpet for my house. She made me feel comfortable the first time I walked through the door. All the other companies made me feel like I was bothering them and they just wanted to make a sale. CarpetOne was not that way. No pressure, just honest opinions and direction. We are very happy with the carpet we selected and the installation.
Review by Subanie1 year ago
Shows every footprint, looks messy all the time. It would have been nice if the salesman had mentioned the carpet would leave footprints all over all the time as the sample in the store looked fresh even when walked on.Was told the nap would come up in time.
Instead was told fibers were crushed down from being rolled tight when made.
Review by DeemonRider1 year ago
We have been very happy with the quality of work!
Review by ScubaBadger Wienert1 year ago
Choosing Carper One.
I worked with Betsy at Carpet One. She is very adept in helping to choose carpet and flooring. Service was great.
I have no complaints at all. I recommend Carpet One for excellent service.
Review by Heena Guirchoune2 years ago
I was so tired of looking in my utility room. I finally decided to do something about the nasty walls and the cracked concrete floors. I talked to Betsy and she had a great idea to install this vinyl flooring and a vinyl trim board. I spend the better part of 2 days clearing the room out and throwing stuff away and pulling all of the old shelving and wood trim off the wall so the installer could do his job. When I came home after the install, I was so pleased with how that room looked that now I do not want to close the doors and I want to leave the light on. It looks like HGTV came in my home. Betsy worked within my budget and everything she said turned out to be true. On a scale of 1 to 10 these guys were off the chart. I highly recommend Carpet One to beautify your tired old room and make you proud.
Review by Logic Greinert2 years ago
We would highly recommend this company! We especially love working with Sonya. She is very knowledgeable, extremely helpful and cares about what is best for your family. The installers are fantastic, very professional and take pride in their work. We truly appreciate Frank for his miracle work on our downstairs carpet where we recently had water damage. Thank you so much!
Review by BPettet2 years ago
Great responsiveness. Recommended a product that was both affordable and blended well with paint and other finishes. Couldn't be more happy . Give Betsey a raise.
Review by Leacy An2 years ago
Have found several pieces of furniture with scuffs from their moving of furniture. These are places you might not notice with initial inspection but later noticed if bending over or while dusting etc. Carpet looks fine now but better test will be over longer period of time. A few seams not so great.
Review by Shannelise2 years ago
CARPET ONE WAS EXCELLENT FROM START TO FINISH
THE INSTALLERS WERE EXCELLENT, AND THEY WERE
WONDERFUL TO WORK WITH. WE WOULD RECOMMEND
CARPET ONE TO ONE AND ALL
Review by Awangku2 years ago
Wonderful experience and will work with them if they except any kind of work we need in the future
Review by Blagbox2 years ago
I had all new flooring put in. Betsy was extremely helpful from start to finish. She came to my house to measure and after I picked out the initial flooring, helped to select a tile for the hall bath that I just love. Their installers were good, fast and friendly. I would recommend Carpet One any day.
Review by Rochdi2 years ago
We received a warm, friendly welcome every time that we entered the store. The employees provided a wealth of information that was very helpful to us in making our selections. We received undivided attention from sales staff and did not feel rushed or pressured to purchase. We could easily contact employees for information and received a quick response. We purchased early but were able to schedule installation at the time that suited us best. The carpet layers did an excellent job and left the area clean and neat. Betsy was our main contact. She was very knowledgeable, helpful, and friendly. We enjoyed working with her. We already have recommended Carpet One!
Review by Nastasjja2 years ago
Wonderful to work with! The staff knew their stuff without being pushy!
Review by Agapi Zissimou2 years ago
Mark Williams (573-253-1471) installed our kitchen new floor and he did an outstanding job in a very short amount of time. He is detail oriented and finished everything beautifully! Highly recommended!
Review by Checkpoint2 years ago
Excellent customer service from Stacy. Good value on products
Review by Pattarapond2 years ago
Great experience and wonderful customer service. Cassie was a wonderful sales representative and I would recommend Carpet One for any flooring or tile service.
Review by Galleria2 years ago
Everyone whom I have worked with has been helpful and very pleasant. However, I primarily worked with Betsy who was very helpful with good suggestions for our new house. I appreciated her sense of humor and common sense. I felt as though she was an old friend by the time we finished.
What would be helpful is for the staff to know a bit more about what will be required and / or the unique challenges for the particular tile or product purchased.
Review by Rudge2 years ago
Quality product and service . Everyone from the office to the installer was honest, friendly, punctual. Couldn't ask for more.
Review by Jagdeesh2 years ago
We purchased Carpet and Wood Laminate Flooring from you all and love them both. We had you all install the carpet and an independent contractor do the laminate. From the beginning when I went in to look at samples until the final installation was complete everything was great. Our sales guy showed up while the carpet was being installed to check on the progress. Very Easy to work with company!