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CarParts.com Reviews

498 Reviews | 3.0 Rating
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Reviews 498

216 Reviews
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We collate all the best reviews from around the Internet so you can view them in one place

Review by Leroy f. 4 months ago

Everything was well manged by the cashier he answered all my questions and help me with my parts.
Thank You
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Review by Nicholas B. 4 months ago

Service Rep. Was very helpful, patient and professional. I have had lots of frustrations with other online companies in the past. Your Service Rep. Made my transaction a pleasant, stress free transaction.
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Review by Rain R. 4 months ago

I have been a car parts customer and really value them as a reliable vendor for genuine and high-quality car parts. Just bought and replaced the passenger side rear lamp cluster on my 2015 E class. Very high-quality part with good fit and finish.
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Review by M W. 5 months ago

Mailed out all the correct parts, quick, helpful and prompt keep up the good work. Every order never have any problems!
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Review by Walter E. 7 months ago

Got everything I order
Everything in good condition well pack no broken parts not damaged on time delivery
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Review by Aslanbeck G. 7 months ago

It seems as thought my initial reaction was misguided. They had explained the cause of the situation and made amends by giving me a fair resolution for the inconvenience. Please disregard the previous review it seems like these folks are very credible and will work with you if needed. Would now highly recommend
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Review by Charlene B. 7 months ago

I received my parts undamaged, within a week, and it fit perfectly. I'll definitely order from them again.
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Review by Michael W. 9 months ago

Recently I placed an order with Carparts.com for a passenger rear taillight for a 1999 Ford F-150. I had every confidence that they would prevail once again. Why you ask? I have used their service several times before with ZERO problems. The part arrived via Fedex in two days. They did state it would be three days. I elected not to pay extra for two day service. So I went standard three day delivery. The part itself was a perfect fit with no blemishes or broken pieces. I really can't say anything about their customer service department because all of my orders arrived in perfect condition and arrived at my home either before or on the day they stated it would come. Also, the part was packaged securely. I will continue to use their service. I will and have recommended this company to the highest accolades. They once again receive an A+. Keep up the outstanding service you continually provide Carparts.com.
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Review by Tim B. 1 year ago

At first I was a little worried about ordering a fuel pump through carparts.com after seeing their bad reviews, but four days before Christmas I had made my purchase and they had it delivered in three days when initially they started it would be at the house in four. Installed the pump, and the Jeep fired right up after sitting for five years. Checked Advanced Auto and other sites and I had gotten the pump for atleast $50 cheaper. You guys did an amazing job, and thank you for the early Christmas present Five stars from me.
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Review by Michael D Engle 1 year ago

Order#45232209
I was worried about my purchase because of the bad reviews. But the headlight assembly was exactly like the OEM Ram 2010 crew cab 2500 on the truck. The response to questions was quick and courteous. I will always use this company for my special auto part needs.

Review by James W. 1 year ago

I ordered tail lights and tail light circuit boards for my 98 Silverado. Everything made it on time, except the left side circuit board. I emailed them. No question asked, they sent the left side out and I got it yesterday. I'm so happy I found somewhere to get new parts for my truck without having to worry. Thank you Car Parts!
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Review by Brian R. 1 year ago

I had damaged parts in my order that came very quick, and they refunded all of the money for my order very quick after I sent them the pictures of the damage.
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Review by Ms L. 1 year ago

My elderly neighbor backed into my driveway hitting my new car and damaging my side fender. I immediately went online looking for a reasonable priced fender I could afford and came across this website which had the fender i was looking for. I was a bit skeptical because the price was so dirt cheap compared to what I know my dealer would've charged for it, needless to say I ordered the fender on a late Sunday night, Monday morning I received a phone call from a very knowledgeable representative who wanted to make sure the part I ordered online the night before was indeed the correct part and thank god he called because I had ordered the wrong part, he walked through step by step until we got the correct part ordered and by Wednesday morning my fender was at my front door and my car was in and out the shop by Friday afternoon. Everything was advertised and if i ever need any automotive parts again they are my first and only choice. Thanks again
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Review by David M. 2 years ago

I order 2 parts for my car and assumed they would come as one order. When I received only one part, I contacted them and they were quick to respond, letting me know the 2 parts were shipped separately and I would receive the 2nd part that very day. It did come and both parts were as described. Very happy with the purchase and the great customer service.
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Review by Billy F. 2 years ago

I bought the glass for a 2014 Ford Mustang driver side door and by far they were the cheapest the glass arrived in 4 days I use my own Clips because it does not come with clips and it's a perfect fit hope this review helps someone!!
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Review by Doug W. 2 years ago

Dan was great. He followed up with me and gave me great service and a great price. I will ask for him the next time I needs a part.
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Review by Therman T. 2 years ago

We bought parts for a titan we bought from a friend , that was recked a little more than we thought .The parts fit good the truck is coming together great . Just another item or two . Should be ready . Thanks a lot
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Review by Cody W. 2 years ago

Quadruple the price savings on about 80% of the parts I shop for. WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Review by tara v. 2 years ago

I am very pleased with this web site. Orders arrive timely and well packaged. Products are well priced and great quality.
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Review by Crystal A. 2 years ago

Item was as described and came packed well. Shipping was suoer fast and custoner support kept ne un the loop every step of the process. I skipped the vin# part which was a huge mistake as I got a part with wrong connectors but was solely my stupidity. The price is unbeatable, more people should know about this option to buy
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Review by RICHARD C. 2 years ago

Easy purchasing, early delivery, customer service got back to me promptly. Answered questions very timely. Overall, very happy with my purchase and would recommend using Car Part's .com to anyone. A++++ ..... Thank you
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Review by Jody R. 3 years ago

John was very interested in making my purchase correct and was very thorough,understanding and professional. Thank You. [email protected]
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Review by George W. 3 years ago

Your rep was very helpful, even tho he had to repeat several times, due to my hearing. He help find the parts.. when I asked total. You had lowest price I've found, in all my searching, several.$100's lower. Made me quite happy. The friegth cost was more reasonable, than the other places
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Review by Bruce M. 3 years ago

I needed new headlights. The ones I found were much less expensive than I had anticipated. The web-site search engine worked well. Everything was clear. The check-out process was simple and hitch-free. I wish I hadn't waited so long to buy these lights, as I thought they would be expensive!
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Review by Jeremy H. 3 years ago

Please with this site overall thanks doing business with you great business great business thank you very much
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CarParts.com is rated 3.0 based on 498 reviews
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16941 Keegan Avenue
Chicago
60601
United States
877-702-1308
carparts.com

Categories

Accessories, Automotive, Services

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