I bought the upgraded Audi touchscreen stereo, shortly after purchasing the vehicle, and, unsure of whether or not the steering wheel controls, voice activation features etc would work, I contacted Carpar for some assistance.
Their Customer service is above and beyond. They answered all of my questions very quickly. So quick in fact, I was able to communicate with them via email and purchase the stereo the next morning.
They informed me that they had packaged the stereo that day and had sent it out. 2 days later, I had the stereo in my home, which was crazy, seeing as I live in the UK.
After using the stereo for about 2 weeks, I can confirm that everything they told me was true. Everything works! Steering wheel controls, Voice Activation, Offline Maps mode select... The stereo fits perfectly and makes my A3 look it has all the optional extras.
I would NOT hesitate to buy anything from Carpar. If you're on the fence. Don't be. Buy whatever it is you are looking at. You won't regret it!
Review by Sebb2 months ago
Delivery and product conform to the expectations
Review by Joyfulricci2 months ago
I waited for this delivery almost 3 weeks ...
Review by Mushrif2 months ago
Excellent service. Fast delivery with updates
Review by RozDatDog2 months ago
Good service. Great products!
Review by Eurotraveler3 months ago
Delivery was good, instructions very very basic had wires everywhere not knowing where they go, looked on support page no of the problems i was having were in there, the radio signal is really weak breaks up all the time.i have looked in support and you have to perchase an amplifier for it have emailed twice asking for help with no replys but the radio looks good shame it dosent work very well
Review by Melmac Chrt3 months ago
Took a bit of time before we were notified it was on it's way but all good after that. Could have been told of recept of order to improve experience.
Review by GreyShadowShark Gamalski3 months ago
I don't have a problem. But i speack french and the notice is in english. So it was more longuer.
Review by Abeir3 months ago
Everything fine, delivery took a little bit long
Review by Aasam3 months ago
Absolutely brilliant for both service and the Android unit , the Carpar instructions written for this head unit by their own fitters leaves nothing to chance and instils confidence when fitting, this unit was extremely competitive but even if it were more expensive than others it would be worth paying extra to deal with Carpar, thank you guys, your experience helped me greatly and my VW EOS is banging out the tunes directly from my mobile, just how I like it regards Steve
Review by Sota Ratkowski3 months ago
Review by Sunay3 months ago
Great item but 12 day delivery
Review by Lann Ryddimz4 months ago
Crappy comminication. Ordered over a week ago and still not delivered, eventhough the told me that I would receive my package 3 days ago.
Review by Greenstone Derrow4 months ago
Review by Zaan Cephei4 months ago
Review by Virtuous4 months ago
Audi TT DAB+ Stereo 7" - with Android 8.1
The ordered item was not what was received and when I tested it, it was faulty. All in all not a great experience as I am still waiting for a response from the company about how I may return the faulty item. I do not recommend this company and will not be using them again.
Review by Jeanraj4 months ago
Good thank you
Review by Whaeb4 months ago
Trusted seller !
Review by Bigenson4 months ago
Excellent! Will definitly buy here again!
Review by GMassie Wellend4 months ago
Very good afterbuy support !!!
Quick and detail answers, so that the problem is solved quickly.
Review by Shayanna4 months ago
Device very good as described.
Shipping pretty slow. (~10 days)
Review by Katakam4 months ago
The product is great, really great. Received free reversing sensor and ICE trim fitting tool set, this was due to the poor initial communication experienced. After order was placed, I received a confirmation email and noted the payment was taken, then no emails, had to chase through several channels to get confirmation that dispatch was imminent.From that point the communication did improve and the kit arrived fairly promptly. Documentation could be improved IMHO by adding a kit-list which details what all the leads are for, add a full size wiring diagram to the installation instructions. Operating manual is too small IMHO and could be improved by being A5 size.Would recommend but with reservations around communication.
Review by Sanmoy4 months ago
The product I ordered was no longer in stock because of a big demand. But once the product was available, I received it in 2 days.
And the product is of good quality and works very well.
Review by BVela5 months ago
Good and nice equipment.
Review by Iriemay5 months ago
Good service, fast delivery and well packaged products and manuals.