STAY AWAY FROM THIS COMPANY AND DON'T TRUST REVIEW ON THEY WEBSITE. The worst car rentals company ever. My experience from Luton airport is very bad. Dodgy as dodgy can get. I booked car plus full insurance on line, but at office, which looks like from Only Fool and Horses, they didn't accept insurance and I have to give £1600 from my credit card in case anything happens... Anyway they will keep £1600 for 28 days for no reason...
Review by Monclova2 weeks ago
First transaction,looks good
Review by Tsolmon2 weeks ago
If I could leave Zero Stars I would.
Awful awful awful experience. I'm £18 down on the deposit. I'm a public transport charge of £15 return (to get the car) down, and I got no car. This company completely screwed up an important family weekend.
Then you get to their complaints procedure. It's non-existent. 3 emails, & calls, & nothing back. I'm left with a really bitter taste that it's a total scam company.
I'll write it off. It's not going to bankrupt me but I hope this honest review saves others from getting stung.
Don't use them.
Review by ShayG2 weeks ago
ccc DOYOUSPAIN – CARJET CARHIRE CROOKS!!!! DO NOT USE I have given these people 1 Star because I cannot right a review without giving a star, they do not deserve any stars. I booked a car through them online I paid them with my credit card, they supplied a prepaid voucher, when I get to Gatwick and hand over the prepaid voucher the hire Company Europcar would not except their voucher. and insisted that I had to pay again leaving me out of pocket by £££££ Mores the case I have sent them numerous emails along with messages through their internal system asking them to contact me to sort it out , They have ignored and not responded to any. My advice is NOT TO USE THESE CROOKS !!!!!!
Review by ACalhoun2 weeks ago
easy and priced well
Review by Marlboraux2 weeks ago
Booking was easy and the price was great. I will add to this if I have any concerns after actually picking up and dropping off the car
Review by SeHwan2 weeks ago
easy booking at a good price
Review by Balmory3 weeks ago
Easy site to use and book car. We already had to cancel once due to our holiday being cancelled due to Thomas Cook flights but we got our money back no problem.
Review by RememberThe3 weeks ago
Incredibly straight forward and quick, top class
Review by Harried Derrow3 weeks ago
Quick and easy to book. Great prices
Review by Gilmari Muldaur3 weeks ago
DONT TAKE THE INSURANCE if you are reserving a car at another company like Interrent for example! They say they don’t accept it!
Review by Kuanysh3 weeks ago
I ave never had any trouble using carjet, however it would be good if when booking I could order unlimited mileage instead of having to pay extra when arriving at car hire company
Review by Nyanfood3 weeks ago
Efficient and easy
Review by Therapia Motskevitsus4 weeks ago
EASY, EASY, EASY, ...WHAT MORE TO SAY... AMAZING COMPARING WITH OTHER WEBSITES, TAKING AGES AND STOPPING IN THE MIDDLE OF THE PROCESS... HAVING TO GO BACK ALL THE WAY... WELL, WAS JUST GREAT.
Review by Sobrhorse Pashias4 weeks ago
Simple et efficace
Review by Milfakias Derrow1 month ago
Quick and easy to use
Review by Ola Corlatescu1 month ago
Very easy to book, no huge excess required if taking full insurance, all done in minutes
Review by Jayanjana1 month ago
It could not have been any easier . As simple as 1,2,3
Review by Nerti1 month ago
Cheaper than my last car hire, in fact 60% per day cheaper.
Review by ISmith Romee1 month ago
No problems, very straight forward.
Review by Rifatul1 month ago
Ripped me off, I booked the car for $48/day. I checked it out at midnight, they charge me the same car for $150/day. I could not rent from another company from midnight. I ended up to pay over the price for more than $300. I drove the car with Easy-Pass, but the Easy-Pass did billed me and it still charged me with that car rental for $15. Jet car rental used my credit card to pay the Easy Pass for $135 with out talk to me. I found out and emailed Jet car rental 3 times and Jet care rental never answer my emails. I called the Jet car rental 10 times they did not answer me. When I locked my number and one time a man picked up the phone and put me on hold forever. AVOID JET-CAR RENTAL PLEASE!
I did report this to BBB but the Jet Car rental did not respond to BBB.
Also i got insurance with booking, they did not allow me to use my two car insurance or the one i purcharged online. They made me pay them for their insurance for $60/day. They took me another $240 too.
Review by Saimen1 month ago
Review by Runnel1 month ago
Very simple to use
Review by Frímann1 month ago
SENT MANY EMAILS AFTER ONE WEEK FOR OUR DEPOSITS TO BE REPAID TRY TELEPHONING MANY TIMES NO CUSTOMER CARE