When buying an excess Insurance as a Dutch for a holiday car hire in the USA, I found out that the same Insurance with CarhireExcess.com was way cheaper on the irish site than on the UK site.
Staff of the company did not notify me of this big difference, which I feel is not correct.
Concerning the Insurance, I am satisfied.
Review by Megatherion Vanoirbeck3 years ago
So easy - it would be foolish not to use Carhireexcess. You just pay huge prices when you but at the desk .
Review by AChapman Raveanova3 years ago
I purchased a policy in 2014. After choosing to amend the cover on renewal I was advised to cancel and take out a new policy. I followed this advice and purchased a new policy. However the refund regarding the cancelled policy has not been made and I have received no response to three emails regarding the matter.
Review by Bezzo3 years ago
I got charged for a chipped windscreen in the UK, only about £50. Carhire excess sent me the forms electronically, After filling them in, I put them in the post and very soon after that I got an email telling me my claim will be paid.
So simple and hassle free. So much cheaper than paying car hire companies.
I will definitely use them anytime I need a car abroad, 5 stars is well deserved.
Review by Abadit3 years ago
The title says it all, except for the great value. Just over €50 for a years car hire excess cover, when the car hire companies charge roughly €20 per day in some countries for the same cover. No brainer.
Review by TPrid Feldberg3 years ago
I always use carhireexcess.ie because the €2.99 a day is great value for the piece of mind I get when I rent a car.
This trip I hadn't planned on renting a car as transfers were included but mid trip the weather became cloudy for a couple of days. I rented the car for three days and had the excess sorted for less than €9 within minutes.
Review by Keeth3 years ago
So far (as I have only just booked) my only problem is the ability to contact the company. Although they have an office in Dublin, there is no direct telephone number for them. You have to ring this number 0818 44 44 47, an 08 high cost number. Can there just be a local number to dial? Also when you send an email to the generic email address they have on their website, it takes a few days for them to reply.
Also you can only change a certain few items on your policy online. It would be good if you could Please increase the choices on this list, like change of Car Provider, which i tried to do. I ended up having to send an email to request this change on 20th Aug and didnt get my amended cert until Tues 25th Aug.
Review by Varga3 years ago
I booked car hire for 4 days & then purchased from car hire excess to cover the same but unlike the car hire company where you're charged from pick up to drop off car hire excess charge you per day so while I was only payin 4 days car hire carhire excess charge 5 days as they cover from midnight to midnight. Cancelled my policy & took up another with blue insurance for 4 days. A bit of a scam to be honest
Review by Evl Ahmeira4 years ago
Simple straight forward insurance package for additional cover on car hire. Much better value than car hire company packages.
Review by Errina4 years ago
Simple and easy to use and thankfully didn't need to use it!
Review by Vansessa4 years ago
Used this company for a number of years now, reviewing only now as I have just made a claim. (claim was for tire damage which is almost always excluded from car rental insurance)
CarHireExcess Claims line was answered super quick, email sent shortly afterwards with claim forms/procedure , took about 30 minutes to fill out, posted it off, and a week later I have my cheque refund (incl even bank charges for fx conversion !)
No idea why people pay at time of car picked to reduce excess, its much more expensive, and even then your full excess usually isn't covered (and tires/windscreen, etc are almost always excluded anyway)
Just bear in mind in the event of a claim, you will need to pay the excess to the car company personally, and then claim it back again from CarHireExcess
Highly highly recommended, I'll definitely be renewing my annual insurance.
Review by Taejun4 years ago
Very quick and easy service to use at an exceptional price. Great site.
Review by Fohle Peressini4 years ago
No problems. Great value. Highly recommend it.
Review by Nelba4 years ago
Great way to insure your rented car for small money.
Review by Thecrisp4 years ago
Repeat customer here. Needed to claim once it was handled rapidly and expertly. I recommend.
Review by ArlindoJoao4 years ago
I have used this insurance a few times. Recently when the Car Hire company claimed the car was damaged upon return and charged me over €120 to repair i claimed from this insurance. Once i sent them all the forms and documents the payed out straight away. Very good service. Only thing to remember is to keep all the Car Hire documents as you will need them.
Review by Wrightway4 years ago
Really surprised that Blue Insurances made no communication with me to advise/alert me to renew my policy. I would expect that action to be bread and butter in the insurance industry. Hope this administrative laziness is not represented if we had a claim or issue.
Review by Wheremydogs4 years ago
I thought when purchasing this product my car rental excess would be covered. I did not realise that when I presented cover at collection point that it would not be recognised or accepted by rental company, unless they debited my account or credit card for monies (€950) as cover in the case of an accident. This was not possible as I do not hold a credit card and do not have a spare €950 available to be debited from my debit card account.
As a result I had to take excess insurance out with car rental company to the tune of €190. So not only was I out of pocket but the product I purchased from carhireexcess was utterly useless.
I do not feel this was made clear at the point of purchase and was very disappointed as a result.
Review by Chillpadde4 years ago
I hired a car in Italy for two weeks and used Carhireexcess to provide excess insurance cover. The Italian car hire firm said the lock of the car had been damaged in a break-in attempt and charged €450 approx to my credit card.
Carhireexcess paid me back in full, no quibbles, no delay, as soon as I delivered the documentation on the claim to them. They were a pleasure to deal with and I would highly recommend them to anybody seeking car hire excess insurance.
Review by Malazaja4 years ago
Goldcar welcome us with a smile, didn't try to push and insist for the car excess insurance as we already got one... car nearly brand new corresponding to our wish... Possibility to leave the key in their box when we fly back as our flight is earlier than the open time of Goldcar desk.
I always use Rental Cars but I must say that Goldcar is really an excellent reference !
Review by Travail4 years ago
I have never had to make a claim and used the insurance many times.
The true test of insurance is how professionally a claim is handled.
I hope i never have too but that will be the real test
Review by Airintas4 years ago
Easy and reasonable to take out insurance to cover the Excess on collision waver damage.
While I didn't need to make a claim, I would assume that that would be also straight forward.
Review by CeliaRuby4 years ago
booking and payment process very easy.
lets hope if and when i actually have to use your product its just as easy