Very helpful and no trouble to spend time advising
Review by MrWaltherhen1 week ago
The person I spoke to over the phone was very helpful and very friendly
Review by Elisenda1 week ago
Spoke to ?Fay on the phone today, she asked all the questions to see if I qualified for My Aged Care.
She was very patient and easy to talk to, the whole process was uncomplicated and did not take long.
Looking forward to the next step.
Review by ItsYaGirlShauna2 weeks ago
I wasnt sure on where I was to go for in- home assistance and the lady was very helpful, sending me via email the information I required. Have never applied for assistance before and she explained so much to me so that when I applied in the correct place it was easy to understand.
Review by Robert Crim Kagawashi2 weeks ago
Very helpful and courteous.
Review by Williston Hernig3 weeks ago
I found her to be very helpful in lots of things I wanted to know I will definitely be in touch with her a game thank you
Review by Sturm Scarsden4 weeks ago
Staff are very friendly, informative and efficient with relevant information required.
Review by LyndaSchweitzer1 month ago
Elisa was friendly and very efficient - she said she’d do some research for me and come back to me and she did.
Review by Antonieta1 month ago
Appreciated the phone call and empathy during the interview.
Information supplied clear and informative.
Follow up as promised
Review by Bumpkin1 month ago
have yet to do anything
Review by Comercial DeGeorge1 month ago
It is too early to give a review yet.
Review by Sadiecat1 month ago
Grateful for assistance. Very well presented.
Review by Mahehs1 month ago
Roland could not have been more interested in my predicament and helpful in offering a solution to providing a provider who will suit the needs of my elderly father
I look forward to seeing how this all pans out
Review by JohnL Fenelia1 month ago
The most lovely, understanding and caring contact centre member. Very quick with returning my call and assisting me with a home care provider for my Mother. They organised an appointment and set the ball rolling with good back ground Intel on the provider.
Review by Fezzy1 month ago
Excellent communication with the person on the phone clear and understanable good skills.
Review by Thatchbonce1 month ago
The gentleman on the telephone was both knowledge and understandle and had a caring attitude toward me. He imparted much needed advice and in a timely manner.
Review by Policarpo Braem1 month ago
My first telephone contact was courteous, positive and informative .The resulting interview with a suggested potential provider was equally helpful and I feel it is extremely likely this will be our chosen company
Review by Lenarduzzi Iskow1 month ago
Very helpful in providing information which was clearly explained so as both my elderly mother and I understood. Very helpful also in the seamless way all has been organised on our behalf. Overall most grateful for the service provided as has made things easier to deal with.
Review by Yanguard1 month ago
The person I spoke to was very helpful and I was pleased at how quickly they got back to me
Review by Prvi Hadjisoffi1 month ago
Excellent service Supportive and informative. Thank you.
Review by Dcter Puruleski1 month ago
Review by Farreena1 month ago
Tim was very informative about home care package , waiting time, where to from now, services a available
Review by CustomerJackie Markee1 month ago
Jim Thoms was absolutely great with his information and advice he gave me recently
Review by MargT Pachikara1 month ago
Very pleasant and helpful
Review by Iewina Abgrall1 month ago
Sue Johns was very caring very prompt in helping to find a person suited to my mother and listened to everything we told her. Very happy when it’s such a stressful and sad time