answered my questions quick and recieved my quote fast. pleasant to communicate with and took care of our needs. fast, curtious and kind.
Review by Esimura Buckmaster1 year ago
I had excellent service including timely responses and helpful information from Chandra Taft. I also appreciate that there is a more affordable flood insurance option, which was accepted by my mortgage lender, rather than the expensive federal program. Thank you!
Review by Hellpop2 years ago
Chandra Taft, is EXCEPTIONAL. On the busiest day of this month- Chandra expedited my new flood policy within a 8 hr turn around. I contacted Lynn and Craig in the California office when I was initially unsure of how to proceed- they gave Chandra high praise, got in touch with her- as soon as Chandra received word as we are both in the North East- she exemplified professionalism, fortitude and made sure I was taken care of. I became what felt like her first priority. In a world of teleprompts and confusion. I cant express how much I appreciate this personal, professional, service- from all at California Flood and its affiliate DBA's. Chandra, Lynn and Craig- deserve to be recognized. I rarely fill out these forms. I thank your team. Susan McMahon Saraf
Review by ImDarkDiamond2 years ago
I had a great, smooth and quick correspondence with Chandra.
Prices are way better than FEMA's insurers.
Overall, it was a pleasure :)
Review by VulpustheTanuki2 years ago
I was glad to learn about California Flood Insurance. It fits my budget, and I will tell as many people as I can. I give you a 5 star rating - You deserve it. (Smiles)
Review by Teofila2 years ago
I had an absolute pain free experience. I highly recommend this service. I wish I was able to use them previously and save so much anguish. Will definitely recommend !
Review by Willington2 years ago
I am extremely happy with the service that is provided and have shared your companies name with several neighbors.
Review by Randhir3 years ago
Great customer service. Got the insurance policy I needed in a timely manner and at a reduced price.
Review by Jeccy3 years ago
Received a great insurance rate versus my previous flood policy. $700 less the first year and $900 there after. Replacing my premium of $1,800 annually. Please ask for a quote.
Review by Listian3 years ago
I spoke with Sherie Brackpool while dealing with California Flood Insurance. She was extremely pleasant and knowledgeable. I asked A LOT of questions and she answered them all. I ended up NOT needing to be insured due to living in the "X" flood zone. Even after finding that out she took the time to take a couple more of my phone calls and help me as quickly and efficiently as she could. I truly appreciated her hard work and kindness. If I were to need Flood Insurance in the future, she will for sure be the first person I call.
Review by Fraud Ilska3 years ago
Thank you for calling me back - thank you for putting me on your calendar 8 months in advance & thank you for being prompt!
Review by Derya3 years ago
The only thing I found weird is their use of automatically applying your responses to a 'survey' to Google Ratings. It is really poor form to have a survey performed by the same person who provided you service. It renders survey responses invalid.
Review by TdY3 years ago
Y'all rock . .!!! Thank ya so much y'all are saving a fortune...plz share my experience with everyone who has been being ripped off like I was!!!!!
Long live the queen of flood insurance and her team !!!
Review by Kamalavathy3 years ago
Quite professional and answered all questions thoroughly. Representative was able to get be a great rate and more coverage for the same price.
Review by MarionMG3 years ago
I wanted to let you know that thanks to your help, we have already saved more than $3,000 this year!
My loan escrow for flood has been updated by the mortgage company ("bank" as you call it) and I received the refund check for the cancelled FEMA policy.
If you ever need a recommendation from another consumer, please feel free to have them contact me. You're service is great!
Review by Cruze3 years ago
It was very easy to deal with you and your company and very timely. I love that they are backed by Lloyds.
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